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Arby's

3.8
(780 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1772 Eastchase Parkway, Fort Worth, TX
76120, United States

Hours

Reviews

3.8
780 reviews
5 stars
340
4 stars
176
3 stars
121
2 stars
50
1 star
93

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items.

Customer Service

Service quality varied, with some staff being friendly while others displayed rude behavior.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the dining area and restrooms.

Wait Times

Customers frequently noted long wait times for service, both in-store and at the drive-thru.
  • SE
    SA Ecarg
    Jan 29, 2026
    1.0
    I ordered a corned beef sandwich, it was cold, and only one half of the sandwich had meat, the other side had mayo ONLY. Don’t go to this place
  • RR
    Real Rare
    Jan 22, 2026
    1.0
    They forgot 3 times what I asked for and when ask nicely they didn't even say sorry and looked at me with ugly Attitude and I was just like wow not even I'm upset. Why are they upset? And food was not fresh 😕 so I just didn't want to say anything about that because then I feel like they might be more mad!. This is not ok because managers should lead by example. And I think if Arby's sees this review u should really talk with ur managers on how to be a leader so their co workers can see that too!! This is sad to me we as humans should not be this upset when letting them know that they made my food wrong 3 times. Like I said I was never upset or giving an Attitude. Anyways thank u for ur services guys and hope ur days get better for what ever you guys are going through God bless you .
  • JS
    Jeremy Stringer
    Jan 2, 2026
    3.0
    Food is normally good, but always check your bag here. Something is always forgotten. Sadly I got all the way home and realized part of the entree was missing.
  • CG
    Corina Guzman
    Nov 28, 2025
    5.0
    Tiffany the manager took care of my order for me. Very polite and great customer service
  • JR
    Jiana “JJpreeeot” Rhoden
    Nov 10, 2025
    5.0
    Loved the steak bites

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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