Arby's

3.8
776 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1772 Eastchase Parkway, Fort Worth, TX
76120, United States

Hours

Reviews

3.8
776 reviews
5 stars
339
4 stars
175
3 stars
121
2 stars
50
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and long wait times.

Food Quality

Food quality is inconsistent; while many enjoyed the freshness and taste, others experienced cold or poorly prepared items.

Cleanliness

Concerns about cleanliness, particularly in dining areas and restrooms, were noted by several customers.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, were highlighted by multiple reviewers.

Speed of Service

Service speed was often criticized, with reports of long wait times even when the restaurant was not busy.
  • JS
    Jeremy Stringer
    Jan 2, 2026
    3.0
    Food is normally good, but always check your bag here. Something is always forgotten. Sadly I got all the way home and realized part of the entree was missing.
  • CG
    Corina Guzman
    Nov 28, 2025
    5.0
    Tiffany the manager took care of my order for me. Very polite and great customer service
  • JR
    Jiana “JJpreeeot” Rhoden
    Nov 10, 2025
    5.0
    Loved the steak bites
  • SL
    Shelia Laury
    Oct 23, 2025
    5.0
    Food & service was good.
  • CC
    Candice Coleman
    Oct 21, 2025
    1.0
    I waited and no one was in line it like a ghost town in this place unless u go thru drive thru it a joke will not be back to this location at all. If I could give a zero star I would left without being able to order