Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported mixed experiences with service, highlighting both friendly staff and instances of rude management.
Order Accuracy
Several reviews mentioned issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While many customers enjoyed the food, there were complaints about cold items and inconsistent preparation.
Cleanliness
The restaurant's cleanliness received positive remarks, but some reviews noted unsanitary conditions in certain areas.
Staff Friendliness
Many customers praised the staff for being friendly and helpful, contributing to a positive dining experience.
DM
DFW Microblading
2 days ago
5.0
This was the best customer service we have seen at a fast food restaurant in a long time. We almost thought it was AI because she was so kind. Great job Arby’s! 9:55 on a Saturday night.
SS
StretchDaHomie
Jan 3, 2026
5.0
Good People Great Service FAM
ZG
Zachary Gibson
Nov 11, 2025
5.0
I visited on 11/11/25 around 8 pm and received excellent service from David at the drive thru window. He went above and beyond!
LR
Lindsay Rodgers
Oct 25, 2025
5.0
Best Arby's out there especially at night! Love their night crew and their food is always hot and made fresh!
MC
Marcus Cleveland
Oct 21, 2025
1.0
Completely received the wrong order. Did not check the drive through order until it was too late. The receipt was correct order was wrong.
So disappointed