Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Multiple reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Customers reported inconsistent food quality, with some meals being cold or poorly prepared.
Cleanliness
Some customers noted cleanliness issues, particularly with trash and unsanitary conditions.
Positive Staff Interactions
Despite the negatives, several reviews praised specific staff members for their friendliness and helpfulness.
Long Wait Times
Several customers experienced long wait times in both the drive-thru and inside the restaurant.
KP
Karyn Paz
Feb 16, 2026
1.0
“Our system is down “ 15 min before closing. … right. Sure.
SS
Shannon Sikes
Jan 9, 2026
2.0
I went again tonight on 1/30/2026 and the guy making sandwiches was only wearing 1 glove. This is the second time I have had to deal with this. I felt uncomfortable the first time because the guy watched me until I left. If he can't comply with health standards then he needs to go. Im sure he did my sandwich with a glove and handled my bun for my sandwich with the other. Someone needs to get him under control or fire him. I won't buy anything from here again if he is there!!!!!!!
CA
Chris Anderson
Jan 5, 2026
2.0
The Lake Worth location (Monday pm) had horrible service. The fries were ok, but the regular sandwich just had two thick, narly ends, one of which had CLEAR teeth marks along one edge. DO BETTER
JM
J Mac
Dec 31, 2025
1.0
You literally cannot be serious right now!! $31 for the worst BS excuse for takeout Ive ever seen! Cold, disgusting and old!! To top off how old cold and disgusting this trash was im gonna include a photo of what the DOUBLE ROAST BEEF LOOKED LIKE BEFORE I THREW ALL OF THIS IN THE TRASH, THE DOUBLE!!! Ill include a picture of what they advertise versus the disgusting gross excuse for food they had the audacity to charge me for. Never EVER again will you get our business!!! I suggest everyone avoid this place at all costs, keep your money I will be from now on. Im done getting screwed out of my money for this BS!!!
EDIT**** I was contacted via email that Arbys replied and was adamant i contact them to make this right. A link was provided and i have the email proof. So I go to take care of it and they have deleted their reply and thd link provided goes nowhere!!! This is outrageous! So now not only this location but the franchise in general does bad business!!! Avoid at all costs!
KL
Kristen Laudenslager
Dec 30, 2025
5.0
Arby’s is a classic I have never had a bad meal from. And today is no different the drive through employee checked the back to make sure my order was correct before handing it off to me I appreciate the extra effort!! Thank you Arby’s.