Einstein Bros. Bagels

Reviews

• KR

  Katie R

  Apr 23, 2026
  1.0
  I usually go to the Einsteins by my house, but I stop here every now and then if I'm running late for work. The staff never seems happy to take an order or asks me about my rewards so I always have to add it later if I even get a receipt. My food just doesn't taste the same here and the way they treat you makes the experience uncomfortable
• SS

  Sophie Smith

  Apr 23, 2026
  3.0
  Staff is always rude and seem to want to be doing anything else besides taking care of customers. They focus on online orders more than the line of customers in front of them. I really like their lattes, but one time I ordered a vanilla latte and received a vanilla cold brew. I took it to the counter and said it wasn’t right and asked for them to remake it. They said their coffee machine wasn’t working. I said ok, so what can we do? They said I can have any other coffee. Any other coffee besides a latte which is what I wanted. Got a refund. The cashier and manager were very rude during this time and made me feel bad even though I would have been fine not ordering a latte if they had told me their machine wasn’t working when I ordered it. I was not told anything by the staff. I had to figure out it was not a vanilla latte when I took a sip. Another time I ordered an ice vanilla cold brew (since I wasn’t sure if their latte machine was working) and received a cold brew shake. Not sure why this happened. Decided not to say anything since it was such a bad experience last time I tried to talk to the staff. Definitely need better management and teach your staff to be nicer. I’ve never once seen any of them smile or say thank you or even look like they want to be there.
• AM

  Alicia McGee

  Apr 22, 2026
  4.0
  Ordered farmers bagel, bacon was paper thin, bagel was not hot and not cut....but other than that it tasted good. Service was so so, expresso machine is broken so no coffee, store looked closed because it was dark
• NR

  Natalie Rivas

  Apr 17, 2026
  1.0
  Theres never parking because TCU students use their parking lot despite tow signs being everywhere.
• AA

  Alexis

  Mar 31, 2026
  2.0
  Employees look like they don't want to be there. I walked in to pick up an uberEats order. Employee was helping someone. I stood back and waited for him to be done. He then walked away without acknowledging me at all. The female that walked over started helping someone who came in after me. Didn't acknowledge me until AFTER taking his order. Rude. No more uberEats orders fro. Here for me. DECLINE!

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