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Brand Certified

Chipotle Mexican Grill

3.9
(595 reviews)

About

Mexican Restaurant
Chipotle Fort Hood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
Fort Hood Shopping Center, Fort Hood, TX
76544, United States

Hours

Reviews

3.9
595 reviews
5 stars
292
4 stars
134
3 stars
65
2 stars
31
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor management and lack of training.

Food Availability

Frequent complaints about being out of various menu items, leading to frustration among customers.

Portion Sizes

Numerous reviews mentioned small portion sizes, with customers feeling they received less than expected for the price.

Cleanliness

Customers noted dirty tables and a messy dining area, contributing to a negative dining experience.

Overall Experience

While some customers enjoyed the food quality, many expressed dissatisfaction with service and management, leading to a preference for other locations.
  • NR
    Nick Rodriguez
    Jan 24, 2026
    4.0
    I got a plant based bowl with sofritas, pinto beans, brown rice, red salsa, quacemole, corn salsa and Romaine lettuce. I ordered a very similar bowl over at the Chipotle in harker heights. However the bowl i had at this location tasted a little fresher. The sofritas were flavorful and not dry while the brown rice was cooked very well. Overall I really enjoyed this meal. I also really appreciated the workers who were very nice and patient with me.
  • LL
    Lilgeo69
    Jan 4, 2026
    1.0
    The general manager in training was rude and aggressive to customers and she was swearing. I would not usually write reviews but this ruined my day and vibe.
  • DD
    Delivery Driver
    Jan 2, 2026
    5.0
    The staff were very friendly and helpful. They even explained the direction to another store.
  • OB
    Ola Brayboy
    Dec 1, 2025
    1.0
    Been here twice each time they have been out of many food items, and do not have very good customer service, and refuse to make more food even 30 minutes before closing with the line being out the door.
  • JS
    jessica salazar
    Oct 2, 2025
    2.0
    I’ve visited this establishment a few times now, and each time they’ve been out of several items. Most recently, I ordered a salad and asked for dressing. The employee told me she’d grab some in a moment since none were up front. When I got to the register, I asked again—only to be told they were actually out of dressing altogether. It would have been helpful to know that before ordering a salad, especially since dressing is a standard part of the meal. I will make the drive to cove from here on out.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Fort Hood specialize in?

Chipotle Fort Hood offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at Fort Hood?

The restaurant is open Monday through Saturday from 10:45 AM to 7:00 PM, and on Sundays from 10:45 AM to 5:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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