Business Details
About
Mexican Restaurant
Chipotle Fort Hood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
593 reviews
5 stars
291
4 stars
134
3 stars
66
2 stars
31
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Availability
Many reviews highlighted that the restaurant frequently runs out of key menu items, leading to customer frustration.
Portion Sizes
Customers consistently complained about small portion sizes, especially when paying for extras, leading to dissatisfaction.
Cleanliness
The establishment was often noted as dirty, with unclean tables and a messy self-service area.
Management Concerns
Several reviews pointed to poor management practices, including inadequate staffing and lack of organization.
- JSjessica salazarOct 2, 20252.0I’ve visited this establishment a few times now, and each time they’ve been out of several items. Most recently, I ordered a salad and asked for dressing. The employee told me she’d grab some in a moment since none were up front. When I got to the register, I asked again—only to be told they were actually out of dressing altogether. It would have been helpful to know that before ordering a salad, especially since dressing is a standard part of the meal. I will make the drive to cove from here on out.
- ESElaine ScottSep 5, 20252.0Not friendly and seemed to have an issue when I asked for mor romaine lettuce because they gave me what was at the bottom of the container. Barely had any on my bowl. Both the lady at the register and the one who made the bowl were not friendly at all.
- DDDonnettaAug 17, 20251.0As an Uber Eats driver, I’ve picked up from dozens of restaurants, and I can confidently say this Chipotle is one of the worst-run locations I’ve ever dealt with. The wait times are absolutely ridiculous. I literally waited 30 minutes for 2 burritos as I watched them prepare at least 20 for people arriving in the store long after I did. And still never even started the order knowing I had been waiting. Even though the customers who order online have already paid for their orders, they are left waiting until the lines in the store are taking care of first. Drivers are left standing around with zero communication, while employees move at a snail’s pace and ignore the growing line of frustrated drivers. I’ve had customers messaging me upset about the delays, but there’s nothing I can do because this store simply cannot get its act together. This isn’t just inconvenient—it’s unprofessional and reflects terribly on the Chipotle brand. If they can’t handle online and delivery orders, they shouldn’t accept them. Customers deserve their food on time, and drivers shouldn’t be wasting their time, money, and gas waiting endlessly for something that should have been ready ages ago. If you value your time—whether you’re ordering delivery or working hard to deliver it—avoid this location at all costs.
- PSPablo SierraAug 13, 20251.0This place has shit service and they give small portions even if you pay for extra
- PRPJ RyanAug 11, 20251.0My wife and I ate here four times. Every single time they are rude, out of white rice and half the meat selections. The tables are always dirty. Overall experience is bad and we now go to the other location to avoid this one.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Fort Hood specialize in?
Chipotle Fort Hood offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at Fort Hood?
The restaurant is open Monday through Saturday from 10:45 AM to 7:00 PM, and on Sundays from 10:45 AM to 5:00 PM.
Does Chipotle at Fort Hood offer pickup and delivery services?
Yes, Chipotle Fort Hood provides both in-store pickup and delivery services.
How can I order Chipotle food online from the Fort Hood location?
You can order online through Chipotle's official website or their app using the provided links.
Does Chipotle Fort Hood offer catering services?
Yes, catering is one of the services offered by Chipotle Mexican Grill at Fort Hood.
What is Chipotle's commitment to ingredient sourcing?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that use humane and sustainable practices without artificial colors, flavors, or preservatives.
What is the address and contact information for Chipotle Mexican Grill at Fort Hood?
It is located at Fort Hood Shopping Center #105, Bell, Fort Hood, TX 76544. You can call them at +1 254-305-8166 or email at TX.2784.FortHood@chipotle.com.
What are some nearby restaurants to Chipotle Fort Hood for additional dining options?
Nearby dining options include Wetzel's Pretzels, Sbarro, Sarku Japan, Charleys Philly Steaks, and Arby's, all within close proximity at Fort Hood Shopping Center or Fort Cavazos area.
Are there any nearby shopping or service centers customers can visit before or after dining at Chipotle Fort Hood?
Yes, customers can visit Fort Hood Exchange shopping center, MAC Cosmetics, and the Fort Hood Post Exchange Refill Pharmacy among other stores in the area.
How can visitors use nearby services to enhance their experience when visiting Chipotle Fort Hood?
Visitors can combine dining at Chipotle with services like haircuts at Great Clips, banking at First National Bank Texas or First Heroes National Bank, or shopping at T-Mobile Authorized Retailer nearby.