Business Details
About
Mexican Restaurant
Chipotle Fort Hood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
593 reviews
5 stars
291
4 stars
133
3 stars
65
2 stars
31
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Availability
Customers frequently reported that the restaurant was out of multiple food items, leading to frustration during their visits.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes, often feeling they received less than expected for the price paid.
Cleanliness
The restaurant was often noted as dirty, with unclean tables and a messy self-service area.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and inventory management.
- LLLilgeo69Jan 4, 20261.0The general manager in training was rude and aggressive to customers and she was swearing. I would not usually write reviews but this ruined my day and vibe.
- DDDelivery DriverJan 2, 20265.0The staff were very friendly and helpful. They even explained the direction to another store.
- OBOla BrayboyDec 1, 20251.0Been here twice each time they have been out of many food items, and do not have very good customer service, and refuse to make more food even 30 minutes before closing with the line being out the door.
- JSjessica salazarOct 2, 20252.0I’ve visited this establishment a few times now, and each time they’ve been out of several items. Most recently, I ordered a salad and asked for dressing. The employee told me she’d grab some in a moment since none were up front. When I got to the register, I asked again—only to be told they were actually out of dressing altogether. It would have been helpful to know that before ordering a salad, especially since dressing is a standard part of the meal. I will make the drive to cove from here on out.
- ESElaine ScottSep 5, 20252.0Not friendly and seemed to have an issue when I asked for mor romaine lettuce because they gave me what was at the bottom of the container. Barely had any on my bowl. Both the lady at the register and the one who made the bowl were not friendly at all.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Fort Hood specialize in?
Chipotle Fort Hood offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at Fort Hood?
The restaurant is open Monday through Saturday from 10:45 AM to 7:00 PM, and on Sundays from 10:45 AM to 5:00 PM.
Does Chipotle at Fort Hood offer pickup and delivery services?
Yes, Chipotle Fort Hood provides both in-store pickup and delivery services.
How can I order Chipotle food online from the Fort Hood location?
You can order online through Chipotle's official website or their app using the provided links.
Does Chipotle Fort Hood offer catering services?
Yes, catering is one of the services offered by Chipotle Mexican Grill at Fort Hood.
What is Chipotle's commitment to ingredient sourcing?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that use humane and sustainable practices without artificial colors, flavors, or preservatives.
What is the address and contact information for Chipotle Mexican Grill at Fort Hood?
It is located at Fort Hood Shopping Center #105, Bell, Fort Hood, TX 76544. You can call them at +1 254-305-8166 or email at TX.2784.FortHood@chipotle.com.
What are some nearby restaurants to Chipotle Fort Hood for additional dining options?
Nearby dining options include Wetzel's Pretzels, Sbarro, Sarku Japan, Charleys Philly Steaks, and Arby's, all within close proximity at Fort Hood Shopping Center or Fort Cavazos area.
Are there any nearby shopping or service centers customers can visit before or after dining at Chipotle Fort Hood?
Yes, customers can visit Fort Hood Exchange shopping center, MAC Cosmetics, and the Fort Hood Post Exchange Refill Pharmacy among other stores in the area.
How can visitors use nearby services to enhance their experience when visiting Chipotle Fort Hood?
Visitors can combine dining at Chipotle with services like haircuts at Great Clips, banking at First National Bank Texas or First Heroes National Bank, or shopping at T-Mobile Authorized Retailer nearby.