Dunkin'

4.0
640 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fort Bliss, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1310 Cassidy Rd, Fort Bliss, TX
79916, United States

Hours

Reviews

4.0
640 reviews
5 stars
328
4 stars
127
3 stars
83
2 stars
39
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are frequent reports of poor customer service, with employees displaying rude behavior and a lack of professionalism.

Order Accuracy

Many customers experienced issues with incorrect orders and inconsistent drink preparation.

Cleanliness

Several reviews mention unsanitary conditions and dirty store environments.

Wait Times

Customers consistently report long wait times, especially during peak hours, leading to frustration.

Food Quality

The quality of food and drinks is inconsistent, with some customers receiving cold or poorly made items.
  • LC
    Landon Calloway
    Dec 28, 2025
    5.0
    Iced Matcha Latte with Cold foam🤤
  • MC
    Maria Carter
    Oct 2, 2025
    1.0
    Oct 2nd - today. I placed a 50$ order on the app, said should be ready by 5:43pm -got to the location on time and a Red Haired Older lady was working alone, saw me, refused to come to the window for a PICK UP. I honked. Nothing. I called & she ignored the phone until eventually she disconnected it...I honked & she kept sweeping the same spot with her back turned away from me until 617 ish-still wearing the headset....i have a 2 yr old with me & a new born & cant get out of the car - so she closed before 6pm, cant get my order because she wont come to the window, can't ask for a refund cause theres no way of getting a hold of the location, nothing. Dunkins has a make it right guarantee. So make it right cause she knows what she was doing.
  • KK
    Kristopher Knapp
    Oct 1, 2025
    2.0
    Bring a flashlight in the morning. Their screen doesn’t light up and I don’t really eat out that often, so I have no idea what’s on their menu. Edit: came back a few more times this week. Ordered caramel craze warm but they gave me the wrong drink some cold drink with 6 pumps sugar 6 pumps caramel, 6 pumps cinnamon, etc someone definitely has diabetes. I threw it away. Next day I got caramel craze, taste like black coffee Also I’m assuming they don’t do military discounts. Came in uniform, I feel awkward asking for discounts so I guess that’s on me because I didn’t ask for one, but come on…I’m in uniform on post.
  • CD
    Caleb Dickinson
    Sep 20, 2025
    1.0
    There was a worker named Erica, who refused to serve a 6 dozen donuts to a service member today at 0600 on September 20th. She displayed poor work ethics, and a lack of customer service. I’m beyond disappointed in this employee, and will not be coming back.
  • VF
    Victoria Figueroa
    Aug 13, 2025
    1.0
    Hair in my food

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1310 Cassidy Rd, Fort Bliss?

Dunkin' is open Monday through Friday from 5:00 AM to 6:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.

Does Dunkin' at Fort Bliss offer delivery services?

No, this Dunkin' location does not offer delivery services.