Tropical Smoothie Cafe

Reviews

• MM

  Makayla McConnell

  Oct 7, 2025
  1.0
  The service wasn’t friendly at all. The smoothie was okay, drinkable, but not good compared to other locations. And trust me, I have been to SEVERAL locations. This is the second worst one I have been to, so I guess that could be a compliment, but never coming back. Never!!!!!!!?
• SL

  shelette lee

  Aug 16, 2025
  3.0
  Very disappointed. Ordering in the app should guarantee your order is properly prepared. You have all the information printed on the ticket. You traveling to pick up your order. Get it home and the smoothie is missing one of the ingredients that you paid for. Yes the amount is not the point, but it’s the time you waste having to travel back and forth for them to remake you a smoothie that should have been made the way you ordered it the first time. Just a suggestion for the staff. They should take in to consideration their paying customers time. You have customers who travel to your place of business for one of your smoothies by passing other smoothie shops because they love your smoothies you should be able to add points on their app or be able to refund them for the missing ingredient. I spend lots of money with you all and travel to get a smoothie I’m very disappointed. I would normally rate y’all a 5 star but today you will be a 3. Missing the Blueberries!
• BG

  B George

  Jul 18, 2025
  1.0
  Real person honest review. Visited the store 7/18/25 at 4;30pm. Extremely disappointed in the Baja chicken wrap and the kale apple slaw. The wrap was not made correctly. Missing ingredients and the kale apple slaw was baby spoon sizes. Disappointed
• CC

  C.J.

  Jul 17, 2025
  1.0
  Sooooo disappointed. Got a smoothie I normally get but someone I’ve never seen made it—not good. Asked for something else and was told I’d have to pay for it; “we don’t do remakes.” Good to know. Won’t be back.
• AC

  Alexis Castro

  Jul 10, 2025
  3.0
  Just walked in to pickup an order I made on the app when I got to my car to check it my wrap had tomatoes when I asked for no tomatoes. I went back inside and asked them if they could please make another one without tomatoes. The girl who was at the register was very kind and said yes, but the girl making the wraps was not happy at all, and first made five other orders before fixing mine I was there for a very long time waiting, and finally asked if mine would be ready anytime soon. Then the girl in the back making the wrap said she had a lot of orders to make. I said I understood, but I’ve been waiting for a while and my smoothies were now melting in the car, she was mad went to go to the computer asked for my name to make sure that I put no tomatoes when the girl at the register had already confirmed multiple times that I did indeed. Also, it said it on the first wrap she gave me. She was very mad and started telling the other girl that they were already taking $30 out of her paycheck and was very upset at the other girl who was on register. Not sure why she was upset at her when she clearly messed up and was angry so made me wait even longer to fix it. My smoothies were melted by the time I came back to the car so it wasn’t even worth my time or money unfortunately. This is the first encounter I’ve had at this location where the employee is rude they are usually very kind

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