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Tom Thumb

4.1
(376 reviews)

Business Details

435 S FM 548, Forney, TX
75126, United States
(972) 357-3255
https://local.tomthumb.com/tx/forney/435-s-fm-548.html

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopTom Thumb
Looking for a grocery store near you? Visit your local Tom Thumb located at 435 S FM 548, Forney, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 357-3255. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

Tom Thumb
435 S FM 548, Forney, TX
75126, United States

Hours

Reviews

4.1
376 reviews
5 stars
238
4 stars
58
3 stars
14
2 stars
18
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their friendliness, while others are criticized for rudeness and lack of engagement.

Product Quality

Concerns about the quality of certain products, particularly in the bakery and meat departments, with reports of old or subpar items.

Cleanliness and Organization

The store is generally noted for being clean, well-organized, and well-stocked, contributing positively to the shopping experience.

Pricing Issues

Customers express frustration over pricing, with some items perceived as overpriced and confusion regarding discounts and promotions.

Delivery Experience

Negative feedback regarding the online delivery service, including late deliveries and issues with order accuracy.
  • CJ
    Courtney Johnson
    Feb 14, 2026
    5.0
    Thank you Barbara in the floral department for speaking and making sure that I taken care of when she saw me waiting! I went in to get balloons blown up for my son’s birthday on Valentine’s Day and she is the only one out of 5-6 workers behind that acknowledged me without me saying anything. I understand it was a holiday and busy, but a simple “good morning, I’ll be right with you” would suffice. I even smiled at another lady that was behind the counter before being helped and she looked away. Again 5 stars for Barbara.
  • BD
    B Doyle
    Feb 9, 2026
    1.0
    Business has slowed down tremendously and I know at least one reason why. To spike dozen of roses to $22.99 is insane, especially when they aren’t good quality. Not sure who made this decision.
  • MM
    Marlen Martinez
    Feb 7, 2026
    2.0
    My partner got the chocolate covered strawberries and the strawberries themselves were old. You can feel by texture, it was a little mushy. We got chocolate covered strawberries from HEB and those were really juicy and fresh.
  • GN
    G N
    Feb 7, 2026
    5.0
    What a beautiful and delicious cake. Everyone loved the cake and kept commenting about it. Shantel did exactly what she said would do, she delivered it. This was my first time ordering a birthday cake at this store and i am sure it won't be the last. Thank you so much.
  • ZB
    Zan Ballard
    Feb 3, 2026
    3.0
    My review is toward the online delivery service. I placed my 3rd order, due to the prior other 2 orders I had no issues with the delivery. This 3rd order I had a delivery window from 9am-1pm and didn’t receive my delivery of my items until 5:30pm. 😳 That is unacceptable, and when you try to reach out via chat on the app the robot is of non assistance all the robot states is “Your order is delayed, is there anything else I can assist you with”? Like wow what type of assistance is that… none at all! Also, the shopper started picking my items early, and when I asked for an item out of my list they informed I would have to wait an hour to receive my hot meal item… well with how long it took for my delivery why not add the hot meal item back to my order like really? I can say the shopper was quick with the responses which was nice, but not being able to receive one of my items due to the time it will take to prepare, the super late delivery, the online robot chat. Not a great experience! I would recommend in store shopping because this location does have a lot of great choices, but online shopping needs work!

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Tom Thumb

This information is certified by Tom Thumb and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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