Tom Thumb

4.1
326 reviews
tom thumb store front

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 435 S FM 548, Forney, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 357-3255. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

Tom Thumb
435 S FM 548, Forney, TX
75126, United States

Hours

Reviews

4.1
326 reviews
5 stars
200
4 stars
52
3 stars
14
2 stars
16
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor management.

Product Quality

Several customers expressed disappointment with the quality of produce and meat, citing issues like rotten items and poor handling.

Store Cleanliness

Many reviews highlight the store's cleanliness and organization, contributing positively to the shopping experience.

Pricing Concerns

Customers frequently mention high prices, with some feeling that the quality does not justify the cost.

Delivery Issues

Numerous complaints about the delivery service, including delays and poor communication, have been noted.
  • MM
    Madi Massey
    5 days ago
    2.0
    We have experienced several instances where either we've picked up or had food delivered from this location, where its been marked with an expiration date a week out and the food is spoiled. Luckily the stores manager has helped us resolve these issues and she's said shed make an effort to check for expiration dates, but it does continue to happen. We also live on the other side of Forney and have driven out of out way to support the new local business.
  • JS
    Jeff Smith
    Nov 6, 2025
    5.0
    They have anything you're looking for. Nice and new.
  • KA
    Kristina Atwood
    Nov 4, 2025
    5.0
    Very good selection, gorgeous produce and helpful staff. Our cashier, Camden, had been on the job merely two weeks, but was very engaging and we had a lot of laughs trying to get the produce rung up. I was a cashier for years, so I know that side. Camden was so appreciative to even have a job that fit with their school schedule. This is now my go to grocery store. I'm actually impressed.
  • DJ
    Diana Jess
    Nov 3, 2025
    1.0
    I went to Tom Thumb this morning to order my son’s cake for this Saturday, and the experience was really frustrating. To view their cake collection, I had to scan a QR code, but it wouldn’t load properly—especially since I was on their free Wi-Fi and my Verizon service hardly works anywhere. I was literally walking all over the store trying to get signal just to open the link. I finally got some service near guest services, but even then, I couldn’t view the full collection because it kept giving me an error. I asked for a manager, but the associate offered to help instead and tried using my phone. She managed to get it to work for a bit, but then the error came back. After all that trouble, I just left feeling really frustrated and disappointed with how difficult it was to simply view their cake options.
  • CK
    C. K.
    Oct 19, 2025
    1.0
    Their produce is horrible. I used the pickup services and was very very disappointed. All the fruits and vegetables were rotten or even had mold on them. I expected better from this store. They wouldn’t refund me either. I can’t continue to pay for items I cannot use.

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!