Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Forney, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Forney pizza for any occasion. Call us for pizza delivery in Forney or stop by 501 FM 548 for carryout to order the best pizza in Forney, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
2.6
225 reviews
5 stars
70
4 stars
16
3 stars
12
2 stars
12
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inadequate responses to complaints.
Food Quality
Several reviews mentioned subpar food quality, including cold pizzas, skimpy toppings, and overall dissatisfaction with the taste.
Delivery Issues
Customers frequently experienced long delivery times, canceled orders, and lack of communication regarding their orders.
Cleanliness Concerns
Some reviews raised concerns about hygiene practices in the store, including unsanitary food handling.
- MRMarco RendonDec 15, 20255.0I mean not much I can say here. The meats is my go to. Download the app and buy with coupons
- ZNzoie nixNov 20, 20251.0I have an issue with my recent order. I placed an order for 2 pizzas, breadsticks, and 2 desserts. The driver first delivered only 1 pizza, which I immediately flagged as incorrect. After calling the restaurant, they resent what was claimed to be my order, but again it was only 1 pizza. When I called back to resolve the issue, I was met with extreme disrespect from an employee named Alicia. She insisted I had received my order, even though she admitted the rest of my items were still at the restaurant. She refused to process a refund, raised her voice, and nearly used profanity toward me. After I asked for a manager, she repeatedly claimed no manager was available—until she herself became hostile, at which point a manager suddenly took the phone. In total, I waited two hours and never received the full order I paid for. I requested a full refund for the missing items and an acknowledgment of the poor treatment I experienced I hope this matter is taken seriously, as both the incorrect order and the disrespectful customer service are unacceptable.
- KAKing AndersonNov 14, 20252.0From order time to it being delivered was almost an hour and a half. Pizza was tepid, don't know if we'll order again.
- DMDavi MOct 25, 20251.0I recently had a disappointing experience when ordering at this Papa John’s location. The customer service was lacking, as I was ignored by the front desk employee. While I understand the store was busy, she seemed irritated and disengaged, which made the interaction uncomfortable. Additionally, I paid extra for pepperoni but received no noticeable difference in the topping amount. When I requested that the order be corrected, it felt as though my concern was dismissed due to the busy environment, and my order was not prioritized. Based on this experience, I do not plan to return to this location for some time.
- NNNova.Oct 14, 20255.0I previously had an issue with an order that was handled incorrectly by a former manager. However, Rachel went above and beyond to make things right. She was professional, polite, and ensured my order was accurate, hot, and ready on time. Excellent customer service and a great experience overall.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Forney, TX?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.
Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?
Yes, takeout is available daily from 10:00 AM to 10:00 PM.
What types of services are offered at Papa Johns Pizza in Forney?
They offer delivery, takeout, and order ahead services for lunch, dinner, and dessert.
Where is Papa Johns Pizza located in Forney, TX?
Papa Johns Pizza is located at 501 FM 548, Ste 170, Forney, TX, 75126.
What menu items can I order at Papa Johns Pizza in Forney?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I order pizza online from Papa Johns Pizza in Forney?
You can order online for delivery or carryout through their website or app links provided for quick access.
Does Papa Johns Pizza in Forney support contactless delivery?
Yes, they offer no contact delivery services to ensure safety and convenience.
What are some nearby places I can visit before or after enjoying pizza at Papa Johns?
Nearby attractions include Cold Stone Creamery, sweetFrog Premium Frozen Yogurt, and Dickey’s Barbecue Pit for additional dining options.
Are there convenient spots for shopping or essential services near Papa Johns in Forney?
Yes, Walgreens pharmacy and 7Eleven convenience store are close by for your shopping and medical needs.
What local services around Papa Johns Pizza could be useful for health and beauty?
Nearby you’ll find Mustang Crossing Dental Care & Orthodontics, Suntana beauty and tanning salon, and several nail salons including Aura Nail Bar and Oasis Nails.