Panera Bread

3.9
481 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

680 E US Highway 80, Forney, TX
75126, United States
(972) 552-6034
https://www.panerabread.com/en-us/cafe/locations/tx/forney/680-e-us-highway-80
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Forney is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
680 E US Highway 80, Forney, TX
75126, United States

Hours

Reviews

3.9
481 reviews
5 stars
260
4 stars
76
3 stars
37
2 stars
30
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during peak hours, with many expressing frustration over slow service and delays in receiving orders.

Food Quality

There were numerous complaints about the food quality, including cold items, incorrect orders, and stale ingredients, leading to dissatisfaction among patrons.

Staff Performance

Feedback indicated issues with staff training and attitude, with several customers noting unhelpful or rude behavior from employees and management.

Order Accuracy

Many reviews highlighted problems with order accuracy, including missing items and incorrect food, which contributed to a negative dining experience.

Customer Service

While some customers praised individual staff members for their friendliness, overall customer service was criticized for being inconsistent and lacking professionalism.
  • AB
    Anthony Brown
    2 days ago
    1.0
    I don’t normally write for these but I will for this one. My goal is to provide real feed back so they can improve. I’ll start by saying they messed up almost everything on my order. There is a sign outside that says they are short staffed. Although short staffing appears at first glance to not create incorrect orders. I feel that they are in a rush because of the short staffing which causes the orders being incorrect. I would advise them to take a breath and focus on getting a correct product out a little slower. That would be a better way to go about this. Also it shows through how measly the food is prepared. I’m sure everyone is doing what they can but some changes need to be made to improve the store.
  • JG
    James Gainer
    Nov 11, 2025
    5.0
    I've never had time to sit inside and have a meal.. I'm sure the Atmosphere is great too..
  • LF
    Lisa Fisher
    Oct 18, 2025
    1.0
    The food at this location is on the decline. Ordered a four cheese scuffle and a strawberry banana smoothie. The scuffle was cold and the smoothie wasn’t blended well. Too many kids working here. Will start going to the location in Mesquite.
  • RH
    Rachel Harris
    Oct 16, 2025
    5.0
    Always good service and decent meals
  • MF
    Mandy Fen
    Sep 21, 2025
    1.0
    I just don’t understand how I could be sitting at the window for 5 mins for my order that the app said was ready. Mind you all I ordered was a bagel and a coffee. They move so slow it’s ridiculous.
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Frequently Asked Questions About Panera Bread

Does Panera Bread Forney take reservations?

No, Panera Bread Forney does not accept reservations.

What are the opening hours for Panera Bread Forney?

Panera Bread Forney is open daily from 7:00 AM to 10:00 PM.