Panera Bread

Reviews

• JA

  Jibril Ali

  Jan 5, 2026
  1.0
  This location used to be prime quality food. Yesterday January 4th 2025 the team that works at night needs to be fired and replaced. The RESTAURANT WAS EMPTY and I had to extremely long wait for my order while they laughed in the back. not only that they forgot multiple items. Furthermore the food taste like BS soup watery, bread extremely stale, sandwiches literally where not put together everything falling out.
• TM

  The Blessed Mess

  Jan 3, 2026
  1.0
  The drive-thru is so slow. I believe they are short staffed. I think being inside. I'm trapped between cars and can't leave. I have been here for like 30mins. If you short staffed don't open your drive thru. This is the second time this has happened in a span of months. The drive-thru is more like a sit thru for hours.
• CL

  Charles Landreth

  Jan 3, 2026
  2.0
  Really slow service on a Saturday afternoon, it took forever for them to get a coffee out to me. I don't expect just a drink order to end up behind a cue of a bunch of food orders!
• GG

  George Goodenow

  Dec 29, 2025
  1.0
  Poor, skimpy portions. The Bar B Q chicken sandwich was pricey and hardly any chicken or sauce. Couldn’t find the cheese there was so little. Second time I ordered from Panera in Forney and it was another disappointment. Skimpy portions is a generous description of my wife’s chicken bacon rancher. Another sandwich with very little inside of a lot of bread. The chicken and wild rice soup was very good. I would recommend the sandwiches only if you are a big time bread eater and don’t want much of anything inside your sandwiches.
• DP

  Dena Plummer

  Dec 14, 2025
  3.0
  Once again another chain has decided to swap good service for profits. First time I’ve been to Panera Bread and honestly I’m not interested in returning. The young lady taking our order had no idea what ingredients were on the sandwiches when we asked about them. She had to look them up. We ordered and when I paid I was asked if I wanted to leave a tip. I was assuming there was some sort of service involved so I did. We seated ourselves after fixing our own drinks. We ended up sitting across from the window they put the food up on when it’s ready. It was about a 15-20 minute wait for the food which is not bad, but our orders were not accurate and some items were altogether missing. My daughter took the receipt back to the window and told them what was missing. No apologies, just slapped together and tossed it out to her. Then she asked for more ranch dressing since two of us had salads and there was very little in the cup to put on the salad. Again she was made to feel like she was a bother. We ate our lunch which was very good, and then we bused our own table. So just who got that tip I left? I mean really…don’t ask for a tip if you don’t provide service! Us waiting on ourselves and cleaning our own table AND being made to feel guilty for asking for the food items we paid for that were missing means your company deserves NO tip! Do better Panera Bread!!

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