Chipotle Forney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food being cold, poorly prepared, or lacking freshness, with some experiencing food poisoning.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management, leading to a frustrating experience for many.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in both the dining and food preparation areas.
Order Accuracy
Customers consistently faced problems with incorrect orders, missing items, and inadequate portion sizes.
Wait Times
Long wait times were a common complaint, especially for online orders and during busy hours.
SA
Sean Anderson
Nov 9, 2025
1.0
This location constantly messes up orders. Last time I ordered online and they did not include the queso, kids drink; and the kids quesadilla's cheese was not melted, like they forgot to cook it.
Mistakes like this have happened multiple times and I have never had issues at other locations.
LL
Lilly
Oct 23, 2025
1.0
this locations food is always ice cold and the meat is not good..
PG
patricia garza
Oct 20, 2025
1.0
The steak isn’t cooked and cold. They must have been in a rush. They could have taken their time to prepare it was a mobile order
SP
sarah page
Oct 15, 2025
1.0
This took several occasions for me to come here and talk about how rude they are. There is a young lady who works there that is always rude. I like my bowls with vinegarette and there is a lady that everytime I ask here she is so rude. She actually rolls her eyes if you ask here for anything extra like the vinegarette. Once I asked her to add guacamole and she told me I would have to go back through the drive through. Again the food is okay most of the time but this one young lady is always mean and I hope they do something about it
SB
Sandra Brown
Oct 15, 2025
1.0
I'm not sure what's really going on with this place but this is I don't know how many times I have ordered from here and they never do you right .they always cheat you out of your money with serving the right portion of food this time I got my food delivered and look at the results of this this is unacceptable I want my money back Chipotle really need to do better over here in Forney because this is the worst Chipotle ever
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Forney specialize in?
Chipotle Mexican Grill in Forney specializes in Mexican cuisine, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Forney?
Chipotle Mexican Grill in Forney is open every day from 10:45 AM to 11:00 PM.
Can I order food online from Chipotle Mexican Grill in Forney?
Yes, you can order online via the Chipotle app or directly through their order website at https://order.chipotle.com/.
How can I contact Chipotle Mexican Grill in Forney?
You can contact them by phone at +1 972-357-9002 or email at TX.3532.Forney@chipotle.com.
Where is Chipotle Mexican Grill located in Forney?
It is located at 825 E US Highway 80, Kaufman, Forney, TX 75126, USA.
Does Chipotle Forney follow sustainable food sourcing practices?
Yes, Chipotle Forney adheres to 'Food with Integrity' principles, sourcing ingredients from farms that practice humane and sustainable farming without artificial additives.
Are there any nearby food options close to Chipotle Forney?
Yes, nearby dining options include Raising Cane's Chicken Fingers, Dippin Daves Icecream, The Brass Tap - Forney, Palio's Pizza Cafe, French Quarter Bistro, Wing Snob, and Ice Scrapers.
Which nearby gas stations can I visit when coming to Chipotle Forney?
Convenient nearby gas stations include Chevron Station Forney and RaceTrac, perfect for refueling before or after your meal.
Are there any nearby health or dental services near Chipotle Forney?
Nearby health and dental services include Dr. Charles Patterson Pediatric Dentist, Mustang Crossing Dental Care And Orthodontics, Precision Spine Care - Forney, and Forney Modern Dentistry and Orthodontics.
Does Chipotle Forney have a rewards program for frequent customers?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.