Chipotle Mexican Grill

Reviews

• SG

  Sheryl Good

  Feb 23, 2026
  2.0
  I have not eaten at chipotle in a while because I’ve had issues repeatedly with the food being fresh, but I decided today that I would try again so I ordered in the app and chose a pick up time and waited for the information on when the order would be ready as there is a scroll bar at the bottom that says that the order has been received and supposed to let you know when it’s ready when I had not yet received anything by the pick up time I decided to go ahead to the Window and lo and behold. My food was ready however it was cold so much for having lunch.
• BB

  bdurk

  Feb 16, 2026
  1.0
  This was a really disappointing visit. The food was old and had been sitting the rice was hard, the steak was over cooked and gross as was the container of brown guac. I picked it up on time got home 5 mins later and it was cold and just not eatable. Thirty dollars thrown in the trash. Terrible experience.
• AD

  Angela Davis

  Feb 15, 2026
  5.0
  Let me tell you something, I've had an extremely restricted dietary plan these past few weeks, and Chipotle has come through in the clutch! The fact that they have brown rice and tofu have blessed me exponentially! These other places need to get with the program! I went three times within the last two weeks...twice for lunch, and once for dinner! Albeit, I am appreciative, I have one critique. I need them to take some of the crunch out of those vegetables. They're hot and crunchy at the same time! I just need them to leave mine on the griddle/grill a little longer, and maybe add some pickled onions to the lineup. Other than that, it's all good!
• SD

  Sunshine Davis

  Feb 12, 2026
  5.0
  Came through Forney today and was starving. Did an online order. I never eat here so I wanted to give it a try. I ordered chicken burrito, chips and cheese and a soda. I’m so hungry I start to eat in the parking lot. This burrito is so dang good..I took a few bites. Then a few more but then noticed something. There no chicken in it! So I checked my order on line and on the bag. I ACCIDENTALLY ORDERED A BURRITO WITHOUT THE CHICKEN. So I sat there and thought, I wonder if they would fix it for me or should I just head home. So, I try. I went through the drive through and explained everything to the sweet young lady. She turns around and explains its to the manager. And guess what? Not only did they fix it for free, They opened my sprite for me too with a smile. GREAT CUSTOMER SERVICE!! I was so embarrassed but they helped me without no problems and I am so grateful.
• CL

  Charles Landreth

  Feb 4, 2026
  1.0
  I've had experience picking up delivery orders at this Chipotle as well as dining in myself. The staff are not friendly or helpful. Nobody smiles and the atmosphere is one of resigned despair. They're not the least interested in customer satisfaction and shrug off complaints. The last bowl I got there was about 60% rice with barely enough meat. The steak was undercooked and poorly seasoned. I would have taken it back and either ask for replacement or my money back, but the staff there is so checked out I didn't even see the point. I just choked down my food and got out of there. The next morning I woke up with stomach problems and, well, you know the rest. Needless to say I will never go back to this location again.

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