Business Details
About
Mexican Restaurant
Chipotle Forney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
665 reviews
5 stars
258
4 stars
87
3 stars
57
2 stars
56
1 star
207
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining and food preparation areas, with dirty tables and floors being a common complaint.
Customer Service
Numerous customers reported poor customer service, including rude staff and mishandling of orders, leading to frustration and dissatisfaction.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inconsistent portion sizes, indicating a lack of attention to detail.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others reported cold, stale, or poorly prepared food.
Management Issues
Several reviews pointed to poor management practices, including inadequate staff training and failure to address customer complaints effectively.
- ARAaliyah Nicole R.2 days ago1.0Chipotle it’s not bad at all, but the Forney location sucks! I always have issues with this location and their ugly attitudes. When you walk in the workers just stare at you like they have an issue, you have to pray to GOD every time you order that your meat will not be cold, dry, or under seasoned. No matter the time of day the workers, definitely this tall Hispanic girl, hands move faster than their brain, causing them to mess up and make it seem like it’s your fault. Lastly, the self serve area is ALWAYS dirty or needs to be stocked up when I am there. I can manage their food not always being great, but their attitudes are getting annoying and disrespectful.
- LLLonnisha LyonsDec 19, 20251.0Nasty location. Dirty food line, floors and always out of something. Today they didn't have cheese.
- TCTrachell CottonDec 16, 20251.0Very poor customer service. The server at 8:57pm repeatedly said she was about to leave and she was not staying a minute past 9 . She rushed my order without listening to what I asked for. My food was made incorrectly, and the lid was left covered in food, which is unsanitary🙃. I work 12+ hour shifts, so I understand wanting to go home, but customer service and cleanliness should always come first.
- MCmorgan cDec 14, 20252.0whoever was on on shift upfront 12/14 at 9pm sucked! they didn’t speak and rushed my meal and made food over mine, messed up my order cause they were trying to move fast with me and just one other person in line..it usually isn’t this bad , theses new hires aren’t it and i worked fast food before i get it but ill never treat a customer how i was treated here
- DLD “D_Tha_God” LoftonDec 9, 20251.0One thing about Chipotle they don’t care if they have an hour left to work, they’re not putting anything out fresh. No grilled vegetables, no Carne Asada, and no guacamole. I should have went with my first mind and went to Raising Cane‘s.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Forney specialize in?
Chipotle Mexican Grill in Forney specializes in Mexican cuisine, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Forney?
Chipotle Mexican Grill in Forney is open every day from 10:45 AM to 11:00 PM.
Can I order food online from Chipotle Mexican Grill in Forney?
Yes, you can order online via the Chipotle app or directly through their order website at https://order.chipotle.com/.
How can I contact Chipotle Mexican Grill in Forney?
You can contact them by phone at +1 972-357-9002 or email at TX.3532.Forney@chipotle.com.
Where is Chipotle Mexican Grill located in Forney?
It is located at 825 E US Highway 80, Kaufman, Forney, TX 75126, USA.
Does Chipotle Forney follow sustainable food sourcing practices?
Yes, Chipotle Forney adheres to 'Food with Integrity' principles, sourcing ingredients from farms that practice humane and sustainable farming without artificial additives.
Are there any nearby food options close to Chipotle Forney?
Yes, nearby dining options include Raising Cane's Chicken Fingers, Dippin Daves Icecream, The Brass Tap - Forney, Palio's Pizza Cafe, French Quarter Bistro, Wing Snob, and Ice Scrapers.
Which nearby gas stations can I visit when coming to Chipotle Forney?
Convenient nearby gas stations include Chevron Station Forney and RaceTrac, perfect for refueling before or after your meal.
Are there any nearby health or dental services near Chipotle Forney?
Nearby health and dental services include Dr. Charles Patterson Pediatric Dentist, Mustang Crossing Dental Care And Orthodontics, Precision Spine Care - Forney, and Forney Modern Dentistry and Orthodontics.
Does Chipotle Forney have a rewards program for frequent customers?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.