Wendy's

3.7
508 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2041 Justin Road, Flower Mound, TX
75028, United States

Hours

Reviews

3.7
508 reviews
5 stars
211
4 stars
120
3 stars
69
2 stars
30
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some employees being friendly and helpful, while others are reported as rude and dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of attention to detail.

Food Quality

Food quality is inconsistent, with some customers receiving fresh and hot meals, while others reported stale or improperly cooked food.

Cleanliness

The cleanliness of the restaurant is a concern, with reports of unsanitary conditions and mold on food.

Operational Issues

Frequent complaints about the drive-thru being unresponsive, locked dining areas, and inconsistent hours of operation.
  • AC
    Alex Crouse
    Nov 12, 2025
    4.0
    Good food friendly staff
  • JC
    Jazmyne Currie
    Oct 24, 2025
    5.0
    Was only in the line for 4 mins to get nuggets server was very nice
  • SS
    Spencer
    Oct 17, 2025
    2.0
    Employee was Frustrated That I asked for Water and Barbecue Sauce. They Charge Extra for Barbecue Sauce if you want it to go with your chicken sandwich. Is that a new thing at all Wendy’s?
  • RZ
    Robert Zackowski
    Sep 28, 2025
    2.0
    We went through the drive thru and the food wasn't correct and it was cold. What happened 😕 my family and I use to love this place but.....attention to detail please and damn, don't serve me cold food I know you wouldn't appreciate that. Get a Monster and wake the heck up
  • BO
    Brandon Osborne
    Sep 20, 2025
    1.0
    Why does my bun have mold on it? Is this something you really don’t check before serving customers? Absolutely appalling and disgusting.

Frequently Asked Questions About Wendy's

Is 2041 Justin Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.