Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences are inconsistent, with reports of rude staff and poor communication, particularly in the drive-thru.
Food Quality
Food quality is hit or miss, with complaints about cold food, incorrect orders, and unsanitary conditions.
Cleanliness
Several reviews mention unsanitary conditions, including moldy food and dirty surfaces.
Operational Issues
Frequent reports of being out of menu items, locked dining rooms, and poor management of hours of operation.
Positive Experiences
Some customers highlighted friendly staff and good food when service was prompt.
BS
Bff Home Services
2 days ago
4.0
Just the go to lunch place
Usually had a good promo
CC
Courtney
Nov 19, 2025
4.0
I love Wendy's but I've been to this location twice in the past month and they were out of potatoes. Staff are kind!
AC
Alex Crouse
Nov 12, 2025
4.0
Good food friendly staff
JC
Jazmyne Currie
Oct 24, 2025
5.0
Was only in the line for 4 mins to get nuggets server was very nice
SS
Spencer
Oct 17, 2025
2.0
Employee was Frustrated That I asked for Water and Barbecue Sauce.
They Charge Extra for Barbecue Sauce if you want it to go with your chicken sandwich.
Is that a new thing at all Wendy’s?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 2041 Justin Road, Flower Mound currently open?
Yes, Wendy's at 2041 Justin Road is open daily from 9:00 AM until midnight.
What are the drive-through hours for Wendy's at this location?
The drive-through is open every day from 9:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Flower Mound Wendy's serves breakfast, including sandwiches, combos, coffee, and sides.
Can I order Wendy's food online from this location?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app for pickup, delivery, or dine-in options.
What payment methods are accepted at the Wendy's on Justin Road?
This Wendy's accepts American Express, Visa, MasterCard, Discover, and cash payments.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's customer care via live chat on their Contact page, call 888-624-8140 or (972) 829-4294 for this location, or complete the online customer satisfaction survey.
Where can I find Wendy's menu pricing and nutrition info?
Menu prices and nutrition details can be viewed on order.wendys.com or the mobile app after selecting this location; nutrition info is also available in-store.
Is Wendy's hiring in Flower Mound, TX?
To check hiring status, visit the Wendy's Careers page and search for Flower Mound, TX. Open positions will be listed there.
What nearby places can I visit before or after dining at Wendy's?
Nearby, you can visit Starbucks for coffee, Seven Mile Cafe for an American meal, or the Village Church for community events, all within close proximity to Wendy's.
How can nearby businesses like Mattress Firm or CrossCountry Mortgage enhance my visit to Wendy's?
After enjoying your meal at Wendy's, you can conveniently shop for furniture at Mattress Firm or discuss mortgage options at CrossCountry Mortgage nearby, making for a productive trip.