Wendy's

3.9
417 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2120 Long Prairie Road, Flower Mound, TX
75022, United States

Hours

Reviews

3.9
417 reviews
5 stars
192
4 stars
100
3 stars
54
2 stars
24
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food freshness and quality, with some customers reporting stale or improperly prepared items.

Customer Service

Service quality varies significantly; some staff are praised for friendliness while others are criticized for rudeness and lack of professionalism.

Cleanliness

Generally positive feedback on cleanliness, though some reports of unsanitary conditions and hair in food.

Order Accuracy

Frequent complaints about incorrect orders and issues with mobile ordering, leading to customer frustration.

Value for Money

Customers appreciate the budget-friendly options like the 4 for 4 combo, but some feel prices do not match food quality.
  • WD
    Willy Doan
    Oct 19, 2025
    3.0
    Look no really good organized
  • PS
    Pamela Schmidt
    Sep 29, 2025
    4.0
    This restaurant doesn't offer the fish sandwich anytime during the year. Very disappointing for those who enjoy Wendy's delicious fish sandwich available at other Wendy's restaurants.
  • BM
    Binsu Mathew
    Aug 23, 2025
    2.0
    Food was not fresh
  • SC
    Sara C
    Aug 22, 2025
    2.0
    I ordered breakfast at Wendy’s this morning and requested no sausage on the Sausage, Egg & Croissant meal. My receipt clearly said “no sausage,” but what I received was just a sausage patty with what looked like a sad slice of swiss cheese – no egg. Pretty disappointing, especially since the order was simple and printed correctly on the receipt.
  • JV
    Josie V.
    Aug 7, 2025
    5.0
    I frequently visit this location in Flower Mound and have been for years now. I can definitely say that I have Never been disappointed with the service, food quality or the staff. This location is my all time Favorite. Any other location I visit doesn’t even compare to this one. The level of service, food quality & freshness and the amazing staff is what keeps me going back to this location. I usually order on the app and just do a drive thru pickup order and I have never had an issue with any of my orders. The food is always hot, fresh and tasty. And you can’t beat the budget friendly deals they offer in the Wendys app! Why pay full price for food when you don’t have to and Why pay full price for food elsewhere and the food quality and freshness aren’t even worth it, but at this Wendys they never fail to deliver great, fresh food and great service. Use the app to get amazing deals. I recently have been ordering breakfast biscuits which are currently a $1, my favorite is the Honey Buddy Chicken Biscuit and the seasoned potato wedges – hands down the best chicken biscuit ever! The biscuit is fresh and light – it’s not tough or taste over done or like it’s been sitting in a warmer all morning, the chicken is tasty and the potato wedges are on point. The entire staff is so friendly, professional and caring. One staff member in particular is so great, she is kind, customer focused, detail oriented, professional, friendly, caring and respectful. Her name is Julie and she is awesome. Julie is always in a good mood, she has a great and pleasant attitude, she is patient and truly cares about the customer and the customer experience. Julie always put a smile on my face and puts me in a good mood when I am at the drive thru window picking up my order. We get to get to chit chat for a min each time and she truly is great. Please commend Julie for an outstanding job – a job well done along with the entire staff at this Flower Mound location. I will continue to be a customer of this Wendys location.

Frequently Asked Questions About Wendy's

Is 2120 Long Prarie Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.