Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food freshness and quality, with some customers reporting stale or improperly prepared items.
Customer Service
Service quality varies significantly; some staff are praised for friendliness while others are criticized for rudeness and lack of professionalism.
Cleanliness
Generally positive feedback on cleanliness, though some reports of unsanitary conditions and hair in food.
Order Accuracy
Frequent complaints about incorrect orders and issues with mobile ordering, leading to customer frustration.
Value for Money
Customers appreciate the budget-friendly options like the 4 for 4 combo, but some feel prices do not match food quality.
WD
Willy Doan
Oct 19, 2025
3.0
Look no really good organized
PS
Pamela Schmidt
Sep 29, 2025
4.0
This restaurant doesn't offer the fish sandwich anytime during the year. Very disappointing for those who enjoy Wendy's delicious fish sandwich available at other Wendy's restaurants.
BM
Binsu Mathew
Aug 23, 2025
2.0
Food was not fresh
SC
Sara C
Aug 22, 2025
2.0
I ordered breakfast at Wendy’s this morning and requested no sausage on the Sausage, Egg & Croissant meal. My receipt clearly said “no sausage,” but what I received was just a sausage patty with what looked like a sad slice of swiss cheese – no egg. Pretty disappointing, especially since the order was simple and printed correctly on the receipt.
JV
Josie V.
Aug 7, 2025
5.0
I frequently visit this location in Flower Mound and have been for years now. I can definitely say that I have Never been disappointed with the service, food quality or the staff. This location is my all time Favorite. Any other location I visit doesn’t even compare to this one. The level of service, food quality & freshness and the amazing staff is what keeps me going back to this location. I usually order on the app and just do a drive thru pickup order and I have never had an issue with any of my orders. The food is always hot, fresh and tasty. And you can’t beat the budget friendly deals they offer in the Wendys app! Why pay full price for food when you don’t have to and Why pay full price for food elsewhere and the food quality and freshness aren’t even worth it, but at this Wendys they never fail to deliver great, fresh food and great service. Use the app to get amazing deals. I recently have been ordering breakfast biscuits which are currently a $1, my favorite is the Honey Buddy Chicken Biscuit and the seasoned potato wedges – hands down the best chicken biscuit ever! The biscuit is fresh and light – it’s not tough or taste over done or like it’s been sitting in a warmer all morning, the chicken is tasty and the potato wedges are on point. The entire staff is so friendly, professional and caring. One staff member in particular is so great, she is kind, customer focused, detail oriented, professional, friendly, caring and respectful. Her name is Julie and she is awesome. Julie is always in a good mood, she has a great and pleasant attitude, she is patient and truly cares about the customer and the customer experience. Julie always put a smile on my face and puts me in a good mood when I am at the drive thru window picking up my order. We get to get to chit chat for a min each time and she truly is great. Please commend Julie for an outstanding job – a job well done along with the entire staff at this Flower Mound location. I will continue to be a customer of this Wendys location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Flower Mound, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Flower Mound, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 829-4291.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2120 Long Prarie Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Flower Mound, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-through at Wendy's on Long Prairie Road?
The drive-through at this Wendy's location is open daily from 6:30 AM to midnight.
Does Wendy's at 2120 Long Prairie Road offer breakfast?
Yes, this Wendy's location serves breakfast with various combos, sandwiches, coffee, and sides available.
Can I order food online or via an app from this Wendy's?
Yes, you can order through Wendy's app or their website at order.wendys.com for pickup, delivery, or dine-in.
What payment methods are accepted at Wendy's on Long Prairie Road?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location have a drive-thru and dine-in options?
Yes, they offer both drive-thru and dine-in services.
How can I provide feedback or contact this Wendy's location?
You can call them at (972) 829-4291 or reach out via their Customer Care team through their Contact page or Customer Satisfaction Survey online.
Are there nearby gas stations where I can fuel up before or after visiting Wendy's?
Yes, Valero and Shell are nearby gas stations you can visit before or after your meal.
What other fast food or dining options are close to this Wendy's location?
Nearby fast food and restaurant options include another Wendy's, Wingstop, and Subway, offering variety in quick dining choices.
Are there fitness or activity centers near Wendy's where I can work out before or after eating?
Yes, CLUB4 Fitness Flower Mound gym and Instructor Brian PMA sports instruction are nearby for fitness activities.
Does Wendy's offer gift cards and where can I purchase them?
Wendy's gift cards are available in-restaurant and online through their gift card portal for single or bulk purchases.