Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Flower Mound Subway® Restaurant at 2911 Cross Timbers Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.2
247 reviews
5 stars
98
4 stars
34
3 stars
16
2 stars
16
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for friendliness and attentiveness, while others were reported as rude and unhelpful.
Cleanliness
The cleanliness of the restaurant was highlighted positively by some customers, but others reported unsanitary conditions and a need for deep cleaning.
Food Quality
Inconsistent food quality noted; some customers enjoyed fresh and delicious sandwiches, while others complained about skimpy portions and incorrect orders.
Staffing Issues
Frequent complaints about understaffing leading to long wait times and poor service experiences.
Management
Concerns about management practices, including employee training and inventory management, affecting overall service quality.
- CCChristianna CarpenterDec 16, 20251.0Went 10 minutes ago, got a foot long on Italian bread, came home to find a black and extremely long hair all over the bottom of the sandwich bread. Took it back and the gentlemen at the counter was nice and apologetic and remade my sandwich, but you could tell it was the woman who works there's hair. She has her hair in a bun but no hair net on which is against health code. Im a manager in a different type of food so I get that things happen, but you can expect mistakes when you dont even do the bare minimum that the health department requires which is a hat or a hairnet at all times. This location is closest to my house but I won't be returning.
- NHNoah HenryDec 15, 20255.0This morning I visited the store around 9am and I had a great experience at this Subway thanks to the girl working the counter. She listened carefully to my order, and made sure everything was fresh and accurate. It’s always nice to see someone who takes pride in their work.
- SGSamantha GramsasDec 3, 20251.0This place has changed a lot. They are skimpy on ingredients (less cheese and meat), don’t take the time to bother making the sandwich look appetizing. They just slop it on the bread and act like you’re annoying them by being a customer there and I have the worlds easiest sandwich (3 ingredients!). Also the restaurant smells terrible now. Must be new ownership.
- SAStella ANov 4, 20251.02 ladies working 2pm Tuesday November 4th,2025 messed up my order because they were on the phone with there ear buds
- FCFelicity CriswellSep 18, 20255.0The lady was great and the food AMAZING,100000000% would recommend this subway to eat at its clean even the bathrooms are clean overall 10/10
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Flower Mound, TX?
The Subway restaurant is located at 2911 Cross Timbers Rd, Suite 111, Plaza at Towne Centre, Flower Mound, TX 75028.
What are the operating hours of the Subway at Plaza at Towne Centre?
The Subway at Plaza at Towne Centre is open daily from 9:00 AM to 10:00 PM.
What types of meals does this Subway restaurant serve?
This Subway restaurant serves breakfast, lunch, and dinner.
What ordering options are available for customers at this Subway location?
Customers can order in-store, via curbside pickup, or delivery. They can also order quickly and easily through the app or online.
Does the Subway at Plaza at Towne Centre offer catering services?
Yes, this Subway offers catering services to accommodate your needs.
Are customers able to dine inside the Subway restaurant at Plaza at Towne Centre?
Yes, the restaurant serves dine-in customers.
How can I view the menu for this Subway location?
You can view the menu online at https://subway.com/en-us/restaurant/14296-0/menu
What are some nearby dining options close to Subway at Plaza at Towne Centre?
Nearby dining options include multiple Subway locations, Z Pizza, Istanbul Cuisine (Turkish and Mediterranean), Chef Tony's Wood Fire Gourmet Pizza, and Sonic Drive-In.
Are there nearby wellness or spa services around the Subway at Plaza at Towne Centre?
Yes, Elegant Massage, which offers massage therapy, reflexology, and wellness programs, is located nearby.
What other nearby services might customers find useful when visiting Subway at Plaza at Towne Centre?
Nearby services include Tide Cleaners for dry cleaning and laundry, and banks such as SouthState Bank and Independent Financial for easy access to financial services.