Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff interactions and incorrect orders.
Food Quality
Several reviews mentioned cold or stale food, with some customers expressing disappointment in the quality of their meals.
Cleanliness
Some customers praised the cleanliness of the restaurant, noting it as one of the better aspects of their experience.
Management Concerns
Feedback indicated issues with management, including unprofessional behavior and lack of responsiveness to customer complaints.
Positive Experiences
Despite the negative feedback, some customers highlighted friendly staff and enjoyable food experiences, particularly with breakfast items.
RZ
Rodrigo Zambrana
Feb 14, 2026
5.0
Good, it was as fast and good as expected
SA
Stella A
Feb 11, 2026
1.0
Manager packed my order. Got nuggets and fries among other stuff. Asked for sweet and sour and got none. How can you be a manager but mess up basic orders….. stale food to
EA
Edwin Angion
Feb 3, 2026
5.0
Everything went really well. Friendly employees and speedy service.
CD
chad degreif
Jan 17, 2026
1.0
Went to this McDonald’s this morning and the drive-through was wrapped around the building so I decided To go inside no one was upfront so I use the kiosk. Placed my order for two steak egg and cheese McMuffins the kiosk did not print out a receipt. That was the first problem. I see my order number 792 on the in progress screen and then about two minutes later, it goes from in progress to ready to off the screen and no one‘s upfront. I wait what seems like 10 minutes. Still nobody’s upfront in. Meanwhile there is now anywhere from 7 to 10 people that came in to place their orders. Still no one upfront. Finally a young lady walks up and I get her attention and I said hey excuse me my order went from in progress to ready to off the screen. She totally ignored me and went straight to the customer that was at the cash register and said can I help you at that point I walked over closer and said I need to speak with a manager. She gave me a dirty look, turned and walked over to another woman that was there that I assume was the manager this lady approaches me and says can I help you and I proceed to tell her that I understand that your drive-through is packed but all of these people including myself Are just important as the drive-through customers my order went straight from in progress to finished to off the screen and I guarantee you if I’m not talking to you now because the kiosk did not print me a receipt that I could’ve waited here 20 to 30 minutes and never got my food. Her excuse was I’m sorry we’re short staffed but I’ll work on your order. I get it that everybody’s shortstaffed, but they had three people run in the drive-through poor management and I will never go back not to mention when I got into My truck both of my steak egg and cheese McMuffins were cold. By that time I had left and ended up throwing them away and not eating breakfast. That’s $10 down the drain because of poor service employees that don’t care.
TM
Tasha Moore
Dec 10, 2025
2.0
In my frequent visits to this establishment for work, I have consistently ordered a sausage biscuit with cheese and a drink. Recently, when inquiring about the price of a tea while paying cash and using the mobile app, I encountered a somewhat unpleasant interaction with the manager, a short Hispanic man.
Despite my apology for any misunderstanding, he responded in a condescending manner. I clarified that I had repeated my mobile code four times and had received my order, including the biscuit, which was not as soft as I had hoped.
To be considered a customer service representative, the manager should demonstrate greater empathy and understanding towards customers. It is evident that his attitude and communication style negatively impacted the experience. I believe that he would benefit from additional training to enhance his customer service skills.
What are the regular operating hours of this McDonald's location?
This McDonald's is open Monday through Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open Monday through Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Thursday from 5:00 AM to 12:45 AM, Friday from 5:00 AM to 3:59 AM, Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 12:45 AM.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's online?
You can order online via their delivery URL or through the McDonald's app available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru available for customer convenience.
What nearby places can help customers find this McDonald's location?
Nearby places include On The Run convenience store, 7-Eleven gas station and convenience store, and Exxon & Mobil Stations with car wash services.
Are there nearby food options if I want to try something different after visiting McDonald's?
Nearby food options include Taco Bell for Mexican food, Clean Eatz for American cuisine, and Soup Man for soups.
What other services or facilities are conveniently located near this McDonald's?
Nearby services include USPS for postal needs, Firestone Complete Auto Care for automotive repair, and Walmart Neighborhood Market for grocery shopping.
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