Jimmy John's

3.1

164 reviews

Business Details

Sandwich Restaurant

Jimmy John's

2321 Cross Timbers Rd, Flower Mound, TX

75028, United States

Monday11:00 AM - 9:00 PM

Tuesday11:00 AM - 9:00 PM

Wednesday11:00 AM - 9:00 PM

Thursday11:00 AM - 9:00 PM

Friday11:00 AM - 9:00 PM

Saturday11:00 AM - 9:00 PM

Sunday11:00 AM - 9:00 PM

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3.1

164 reviews

5 stars

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1 star

AI-generated from recent customer reviews

Numerous reviews highlighted rude and unwelcoming staff, with many customers feeling ignored or treated as an inconvenience.

Several customers reported issues with the quality and quantity of food, including hard bread and insufficient fillings in sandwiches.

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt food areas.

Customers frequently experienced incorrect orders and missing items, leading to frustration and disappointment.

Many reviews noted slow delivery times and problems with order fulfillment, with some customers stating they would not return due to these issues.

DC
D C
Dec 22, 2025
4.0
Very fast
PH
Presley Hawkesworth
Dec 20, 2025
1.0
Awful service and got every single sandwich wrong we were the only ones in there too
MF
Mike Flynn
Nov 10, 2025
1.0
Hadn’t been in years. Small sub was $11! Hardly no meat or cheese. The bread is average at best. No way am I stopping there again.
KF
Kaely Ferguson
Oct 22, 2025
1.0
Rudest staff
AA
Alicia Alicia
Aug 3, 2025
1.0
Flower Mound location is the worst, which is a shame because it's the closest to my house. I walked in before 8pm and they already looked to be closing up: chairs up, bread piled oddly, all the ingredients out of their containers, counter looked dirty, worst of all mop and bucket very close to food left out. Then the staff - 1 guy and 2 girls were very rude, non-welcoming, really could careless customers walked in. I had to ask if they were opened still. I got a yes but nothing more. They kept ignoring me and shutting down basically. One girl walked from the back and was rubbing her nose consistently, multiple piercings appeared to be bothering her. She did get behind the register but just starred at us. There was no how can I help you or welcome in. Overall I said we are leaving. Honestly it looked unhygienic and they should know people eat with their eyes first!! I am bummed. I love the Jimmy Johns by my work but this one by my house is the worst customer service EVER!! This is not the first time.