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Jimmy John's

3.1
(167 reviews)
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Business Details

2321 Cross Timbers Rd, Flower Mound, TX
75028, United States
(972) 539-8689
https://locations.jimmyjohns.com/tx/flowermound/sandwiches-1824.html

About

Sandwich Restaurant

Location

Jimmy John's
2321 Cross Timbers Rd, Flower Mound, TX
75028, United States

Hours

Reviews

3.1
167 reviews
5 stars
68
4 stars
18
3 stars
9
2 stars
14
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unwelcoming staff, with several instances of poor service and lack of attention to orders.

Food Quality

While some customers enjoyed the sandwiches, others complained about hard bread, incorrect orders, and insufficient filling.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unkempt food areas.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.

Speed of Service

Several reviews noted that the service was not 'freaky fast' as advertised, with long wait times for both in-store orders and deliveries.
  • CM
    Carson Martin
    Feb 14, 2026
    5.0
    Give me a free cookie W manager food was great
  • GA
    GABE ALBA
    Jan 28, 2026
    1.0
    The guy in the register is so sour, have been there a few times and it’s always the same thing. Most definitely does not like his job
  • DC
    D C
    Dec 22, 2025
    4.0
    Very fast
  • PH
    Presley Hawkesworth
    Dec 20, 2025
    1.0
    Awful service and got every single sandwich wrong we were the only ones in there too
  • MF
    Mike Flynn
    Nov 10, 2025
    1.0
    Hadn’t been in years. Small sub was $11! Hardly no meat or cheese. The bread is average at best. No way am I stopping there again.
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