Einstein Bros. Bagels

4.0
459 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
2701 Cross Timbers Rd, Flower Mound, TX
75028, United States

Hours

Reviews

4.0
459 reviews
5 stars
274
4 stars
75
3 stars
24
2 stars
23
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their friendliness and helpfulness, others are reported to be rude, inattentive, or unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, whether placed in-store or via the app, leading to frustration and disappointment.

Cleanliness

Several reviews highlighted cleanliness issues, with reports of dirty tables and unsanitary conditions affecting the dining experience.

Food Quality

While many customers enjoyed the bagels and sandwiches, there were complaints about inconsistent food quality and preparation.

Wait Times

Customers frequently reported long wait times for orders, both in-store and for mobile orders, contributing to a negative experience.
  • SS
    shelby sibilsky
    Nov 6, 2025
    5.0
    The best people. The best bagels. We absolutely love coming here - my mom and I come everyday and talk to the amazing employees (Cassie, Ryan, and honestly everyone there). I cannot say good enough things about the location
  • JE
    Joshua Evans
    Oct 7, 2025
    5.0
    James was very helpful and did exactly as I asked. We appreciated his service
  • ZZ
    Zahara75
    Sep 27, 2025
    5.0
    First time here and I enjoyed it to the max 😋😋
  • DC
    Dee Cee
    Sep 26, 2025
    1.0
    Second time in here. The first time was about a week ago. I had never been to an Einstein Bros before. That time I had a really friendly staff member. She explained how everything worked. How to order etc. Really good food. I was so happy to have found MY bagel shop. So, today I went in to grab a dozen. A younger guy was off to the left and a guy about 35-40 was on the right. The younger guy was ok. He was helping someone on the left. I’m not sure why the older guy was angry. Just rude, angry, zero customer service, zero interpersonal skills and downright unpleasant. So much so, I walked out. I would not be comfortable with that person making food for my loved ones. I definitely wouldn’t send my child or wife in there to be treated that way. I mean, bruh.. if you’re that ticked off at the world, maybe retail or food service isn’t for you. Seriously. Will I return? Nah.. I’ll go to Kroger and get day old bagels before I’d go back. Hard pass.
  • BO
    Brandon Osborne
    Sep 24, 2025
    1.0
    I go to this store quite often, but I never get what order, asking for extra cream cheese they seem to put less on. Extra would mean the whole bagel top should have cream cheese on it. I also always have issues there with the staff if it’s within an hour of close, the customer service during that is appalling. Will be looking for a new breakfast place now.

Frequently Asked Questions About Einstein Bros. Bagels

What are the operating hours of Einstein Bros. Bagels in Flower Mound, TX?

Einstein Bros. Bagels is open Monday to Friday from 5:00 AM to 2:00 PM, and on Saturday and Sunday from 6:00 AM to 2:00 PM. They are closed on December 25th each year.

Does Einstein Bros. Bagels offer delivery and pickup services?

Yes, they provide in-store pickup, delivery including same-day and no-contact delivery options.