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Brand Certified

Chipotle Mexican Grill

3.6
(430 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Flower Mound South TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1900 Long Prairie Rd, Flower Mound, TX
75022, United States

Hours

Reviews

3.6
430 reviews
5 stars
203
4 stars
70
3 stars
31
2 stars
18
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently poor service, with staff being rude, unhelpful, and dismissive towards customers.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables and a generally unkempt restaurant environment.

Food Quality

While some customers enjoyed the food, there are frequent complaints about inconsistent portion sizes and overcooked or undercooked items.

Management Issues

Several reviews mention ineffective management, with complaints about staff behavior and lack of responsiveness to customer concerns.

Pricing Concerns

Customers feel that the prices are too high for the quality and quantity of food received, leading to dissatisfaction.
  • RO
    richelle oneal
    Feb 19, 2026
    1.0
    This location is snarky and rude I don’t know about their food because we left
  • SM
    Sasidhar Manam
    Feb 11, 2026
    1.0
    No quality food, Chicken is not properly cooked, and the vegetables are not fried; they are just raw. I waster around 35$ today
  • SS
    Sreekanth
    Feb 9, 2026
    1.0
    pathetic service. rude staff. they are always run out of main ingredients. poor hygiene. talked to manager to fix the problem. the manager guy is just rude like other staff at this location.
  • RB
    Rishi Burke
    Jan 10, 2026
    1.0
    Management should be ashamed of this location they are running !! food all over floor food left on the tables trash overflowing food over cooked. Wow just wow
  • KH
    Kelby Harrison
    Dec 31, 2025
    1.0
    Ordered online & noticed when we got home that the order was wrong. When we went back, the girl with the red hair and eyelash extensions said “well… did you even open it? Sometimes we just put the wrong sticker on.” When she opened up the bowl, it was indeed not the correct order. She then rushed us through making a new bowl for us then proceeded to toss the food across the counter and walked away. The manager with the beard stood there and did nothing about it. Horrible service.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Flower Mound offer?

Chipotle offers customizable Mexican-inspired fast-casual menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.

Where is Chipotle Mexican Grill located in Flower Mound, TX?

It is located at 1900 Long Prairie Rd, Flower Mound, TX 75022, USA.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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