Chipotle Flower Mound South TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted consistently poor service, with staff being rude, dismissive, and unhelpful.
Food Quality
While some customers praised the freshness and taste of the food, many reported issues with portion sizes and incorrect orders.
Cleanliness
Multiple reviews pointed out the restaurant's lack of cleanliness, with dirty tables and unsanitary conditions being a common complaint.
Management Issues
Several customers expressed dissatisfaction with management, citing poor staff training and lack of oversight leading to a negative dining experience.
Pricing Concerns
Many customers felt that the prices were too high for the quality and quantity of food received, leading to frustration and disappointment.
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Rishi Burke
2 days ago
1.0
Management should be ashamed of this location they are running !! food all over floor food left on the tables trash overflowing food over cooked. Wow just wow
KH
Kelby Harrison
Dec 31, 2025
1.0
Ordered online & noticed when we got home that the order was wrong. When we went back, the girl with the red hair and eyelash extensions said “well… did you even open it? Sometimes we just put the wrong sticker on.” When she opened up the bowl, it was indeed not the correct order. She then rushed us through making a new bowl for us then proceeded to toss the food across the counter and walked away. The manager with the beard stood there and did nothing about it. Horrible service.
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Rodrigo Zambrana
Dec 26, 2025
5.0
I went to a lot of different Chipotles, and this one is now my favorite, it's spacious, organized, easy access, and easy parking, I like it a lot
EF
Ethan Fisher
Dec 19, 2025
1.0
Food’s good, but the manager makes the place uncomfortable. Rude attitude, zero warmth, and it honestly feels like she remembers customers just to treat them worse next time. Customer service shouldn’t feel personal, but here it definitely does.
SE
Steve E
Dec 15, 2025
5.0
It's not Mexican but it is very good. I'd call it Southwest. The food is fresh and served right in front of you. It costs more than your average fast food but the quality is higher and the quantity is good too.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Flower Mound offer?
Chipotle offers customizable Mexican-inspired fast-casual menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
Where is Chipotle Mexican Grill located in Flower Mound, TX?
It is located at 1900 Long Prairie Rd, Flower Mound, TX 75022, USA.
What are the operating hours of Chipotle Mexican Grill in Flower Mound?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Flower Mound offer pickup and delivery services?
Yes, you can order for in-store pickup or delivery.
How can I order online from Chipotle Flower Mound?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app.
Is Chipotle Flower Mound welcoming to the LGBTQ community?
Yes, this location is LGBTQ welcoming.
How can I contact Chipotle Flower Mound for questions or catering?
You can call them at +1 469-293-9542 or email TX.3525.FlowerMoundS@chipotle.com.
What nearby places can I visit around Chipotle Flower Mound?
Nearby you can visit Love Your Pet pet services, Alongi's Italian Market and Deli, and F45 Training gym which are great spots before or after your meal.
Are there any dessert or bakery shops close to this Chipotle?
Yes, TG’s Baklava Cheesecake bakery is nearby if you want a sweet treat after your meal.
Can I combine a workout and meal when visiting Chipotle Flower Mound?
Absolutely, F45 Training gym is located near Chipotle, so you can enjoy a fitness session and grab fresh food conveniently.