Chipotle Mexican Grill

3.6
426 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Flower Mound South TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1900 Long Prairie Rd, Flower Mound, TX
75022, United States

Hours

Reviews

3.6
426 reviews
5 stars
202
4 stars
70
3 stars
31
2 stars
18
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, with staff being rude, dismissive, and unhelpful.

Food Quality

While some customers praised the freshness and taste of the food, many reported issues with portion sizes and incorrect orders.

Cleanliness

Multiple reviews pointed out the restaurant's lack of cleanliness, with dirty tables and unsanitary conditions being a common complaint.

Management Issues

Several customers expressed dissatisfaction with management, citing poor staff training and lack of oversight leading to a negative dining experience.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food received, leading to frustration and disappointment.
  • RB
    Rishi Burke
    2 days ago
    1.0
    Management should be ashamed of this location they are running !! food all over floor food left on the tables trash overflowing food over cooked. Wow just wow
  • KH
    Kelby Harrison
    Dec 31, 2025
    1.0
    Ordered online & noticed when we got home that the order was wrong. When we went back, the girl with the red hair and eyelash extensions said “well… did you even open it? Sometimes we just put the wrong sticker on.” When she opened up the bowl, it was indeed not the correct order. She then rushed us through making a new bowl for us then proceeded to toss the food across the counter and walked away. The manager with the beard stood there and did nothing about it. Horrible service.
  • RZ
    Rodrigo Zambrana
    Dec 26, 2025
    5.0
    I went to a lot of different Chipotles, and this one is now my favorite, it's spacious, organized, easy access, and easy parking, I like it a lot
  • EF
    Ethan Fisher
    Dec 19, 2025
    1.0
    Food’s good, but the manager makes the place uncomfortable. Rude attitude, zero warmth, and it honestly feels like she remembers customers just to treat them worse next time. Customer service shouldn’t feel personal, but here it definitely does.
  • SE
    Steve E
    Dec 15, 2025
    5.0
    It's not Mexican but it is very good. I'd call it Southwest. The food is fresh and served right in front of you. It costs more than your average fast food but the quality is higher and the quantity is good too.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Flower Mound offer?

Chipotle offers customizable Mexican-inspired fast-casual menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.

Where is Chipotle Mexican Grill located in Flower Mound, TX?

It is located at 1900 Long Prairie Rd, Flower Mound, TX 75022, USA.