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Brand Certified

Chipotle Mexican Grill

3.6
(664 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Flower Mound is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6100 Long Prairie Rd, Flower Mound, TX
75028, United States

Hours

Reviews

3.6
664 reviews
5 stars
308
4 stars
126
3 stars
55
2 stars
28
1 star
147

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's filthy conditions, including dirty tables, floors, and food preparation areas.

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and inadequate portion sizes.

Food Quality

Many patrons experienced issues with food quality, including undercooked or burnt items, and concerns about food safety leading to food poisoning.

Customer Experience

Several reviews mentioned a lack of customer service and respect, with employees appearing annoyed or dismissive towards customers.
  • DJ
    Dan Jones
    3 days ago
    5.0
    Jess is the best!
  • BW
    Brian Warner
    Jan 23, 2026
    1.0
    Man, this place has gone downhill. Went at lunch time an all ingredients were bottom of the barrel. I looked on the grill and nothing was even cooking. I'm out.
  • AA
    Avery
    Jan 15, 2026
    5.0
    Placed an order under the name Kyle and picked up my order, It was missing like 5 ingredients in my bowl so I told them, they were very nice and understanding. Mackenzie and the manager were so nice. Mackenzie made me the best bowl I’ve ever had there. She was so kind. I will definitely be back.
  • JM
    Joe mama
    Dec 18, 2025
    2.0
    I don’t know what they are teaching the new employees here but the last two times i’ve came here they been jipping me on the portions filling up my bowl HALFWAY. WHAT THE HELL. Don’t come here if you want to pay 12 dollars for a crappy bowl.
  • DB
    Danielle Burns
    Dec 14, 2025
    1.0
    I have never stepped into a more filthy establishment. We walked in and had zero wait, they weren’t busy at all. The floor was covered in trash and food and every single table was dirty. We also got a fountain drink and it tasted like the taps on the fountain haven’t been cleaned in ages, my drink tasted moldy. If this is what front of house looks like I’d hate to imagine the filth in back of house.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Mexican Grill in Flower Mound?

You can order customizable burritos, bowls, quesadillas, tacos, and salads featuring responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 6100 Long Prairie Rd?

Chipotle Mexican Grill in Flower Mound is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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