Chipotle Mexican Grill

Reviews

• NV

  Nitesh Vanapalli (Nitesh Surya Vanapalli)

  4 days ago
  1.0
  🚨 EXTREME WARNING 🚨 I HAVE NEVER EXPERIENCED ANYTHING LIKE WHAT I WITNESSED IN THIS PLACE — AND AFTER WHAT I SAW, I WILL NEVER BE RETURNING. I WALKED IN EXPECTING A SIMPLE MEAL. INSTEAD, I STEPPED INTO PURE CHAOS — PACKED, LOUD, AND WILD, LIKE A FULL-SCALE EVENT HAD TAKEN OVER THE RESTAURANT. MY FOOD WAS FINE… BUT THE MANAGER’S BEHAVIOR TURNED THE ENTIRE EXPERIENCE INTO SOMETHING STRAIGHT OUT OF A NIGHTMARE. AS THE YOUNGER EMPLOYEE WAS BAGGING MY ORDER, WORKING HARD AND DOING EVERYTHING HE COULD, THE OLDER, TALLER MANAGER SUDDENLY SHIFTED. HIS WHOLE ENERGY TURNED COLD, SHARP, AND AGGRESSIVE. I SAW HIM SHOVE THE YOUNGER WORKER — AND THEN, WHILE THE EMPLOYEE WAS WRAPPING A BURRITO, THE MANAGER HIT HIM ON HIS SIDE. IT LOOKED FORCEFUL ENOUGH TO MAKE ME GO COMPLETELY STILL. THE YOUNGER EMPLOYEE HAD TEARS STREAMING DOWN HIS FACE AS HE KEPT TRYING TO HELP US, STILL DOING HIS JOB THROUGH THE PAIN AND EMBARRASSMENT, BEFORE HE WALKED TO THE BACK WIPING HIS FACE. I WANTED TO THANK HIM, TO LET HIM KNOW SOMEONE SAW WHAT HAPPENED… BUT I NEVER GOT THE CHANCE. WHAT I WITNESSED WAS DISTURBING, HEARTBREAKING, AND SOMETHING I WILL NEVER FORGET — AND BECAUSE OF IT, I WILL NEVER BE RETURNING.
• CT

  Chris Thomas

  Nov 15, 2025
  1.0
  Didn’t think it was hard to get a mobile order right but they succeeded in messing it up.
• LS

  Laura Sauceda

  Nov 7, 2025
  5.0
  I work nearby, & go here often on my lunch break. Most of my meals are delicious. A few times, things could have been better (white rice). Seems like there was a significant turnover recently. I still think they do a great job 8 out of 10 times! On my last visit, majority of the staff seemed exhausted, maybe it was close to shift change?? However, right as I was about to order a different employee helped me. Miles was fantastic!! They were energetic, had good customer service skills, & didn't make me feel like an inconvenience. I will continue to visit this location. Please do better on the white rice, tastes like you let a gringo make it!🤣
• GM

  Gioia Marta

  Nov 6, 2025
  5.0
  I went over and got chicken tacos with the best darn service I have ever received. The person in line, whom when I asked for his name told me it was Miles, made me delicious tacos and checked me out in record time. I am very impressed. Will be going again!
• GH

  Grace Hanas

  Sep 27, 2025
  1.0
  I’m leaving this review to express my disappointment with how my visit ended. My group and I had ordered and received our food well before closing and were simply finishing our meal outside. Just a few minutes after closing time, an employee came out and told us we needed to leave — despite the fact that we weren’t inside, weren’t asking for anything, and were clearly wrapping up. I understand the importance of closing on time, but the way it was handled came off as unnecessarily rude and unwelcoming. If customers are expected to be completely gone the second the clock hits closing, that should be made clear upfront. Otherwise, a little basic courtesy and patience goes a long way. This interaction left a bad taste, which is unfortunate considering the food was actually good.

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