McDonald's

Reviews

• RL

  Rylee Lieke

  Jan 4, 2026
  1.0
  How yall gonna miss an entire two items in my order when they normally come with said order😭 Ordered big breakfast with hotcakes.. Got the pancakes and sausage. Look, im TINY i gotta have the biscuit and eggs can't skip em' I'd Love to rectify the situation but I haven't slept just yet so looks like ill be calling later on.
• LG

  Lawrence Glew

  Dec 16, 2025
  5.0
  I just want to say, whoever makes the cheese burger does an excellent job!!
• JG

  Juan Gonzalez

  Dec 7, 2025
  1.0
  I had a terrible experience at the McDonald’s in Floresville. I placed a mobile order for curbside pickup, and they lost my order twice. I ended up waiting over an hour, and by the time they attempted the third order, it still wasn’t ready. I finally had to request a refund. The manager seemed completely out of it, and the staff didn’t seem to know what to do. The whole situation was so disorganized it honestly made me feel like I should go inside and cook the food myself. This was one of the worst-managed McDonald’s experiences I’ve ever had. Hoping they seriously improve their management and curbside process.
• RA

  rico agurs

  Dec 4, 2025
  5.0
  Really busy seems like the locals hang out there a lot. High school chill spot I guess. But it's a nice spot. The food was great also and there wasn't much of a wait despite it being busy. 8 out of 10 only cause the drive thru line was packe... not McDonald's faults tho... they really was getting orders done. Ppl just kept coming!!! Lmao
• AR

  AL R

  Dec 2, 2025
  1.0
  I usually have a smooth experience at this McDonald’s, but this past week was the complete opposite. We placed our order through the mobile app like we always do, went through the drive-thru, gave our code, and then ended up waiting about 15 minutes just to reach the window. When we finally got there, the young lady handed us the wrong order and seemed unsure of what was going on. Once I told her what we actually ordered, she said they didn’t have fries ready and asked us to pull into a designated spot so they could bring the food out. We waited another 20 minutes with no update. I eventually got down and went inside. I stood at the counter for about 10 minutes before anyone even acknowledged me. When I asked to speak to a manager, a woman named Alma came over. She showed no empathy, looked frustrated, and offered no apology. When I asked why our order was taking so long, her response was, “It’s not my fault, I just got here.” What made it worse was seeing orders being delivered to other drive-thru and curbside customers while our order — which had been sitting on the counter the whole time — was never brought out. This was a disappointing experience from start to finish. The lack of communication and the unprofessional response from the manager made it even more frustrating. Customer service matters, and situations like this need to be handled with accountability and care.

Frequently Asked Questions About McDonald's