Location.com logo
Brand Certified

Pizza Hut

3.3
(475 reviews)

Business Details

312 S Interstate 45, Ferris, TX
75125, United States
(972) 544-8180

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 312 S Interstate 45 in Ferris, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
312 S Interstate 45, Ferris, TX
75125, United States

Hours

Reviews

3.3
475 reviews
5 stars
187
4 stars
69
3 stars
43
2 stars
44
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and failure to address complaints.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of communication regarding order status.

Wait Times

Customers frequently experienced long wait times for both pickup and delivery, often exceeding promised times.

Food Quality

Several reviews mentioned inconsistent food quality, including cold, burnt, or undercooked items.

Positive Experiences

Despite the negative feedback, some customers praised quick service and good food quality on certain occasions.
  • RW
    Robert Wilson
    Feb 21, 2026
    1.0
    Was forced to wait in the drive through line for over 30 minutes because they closed the lobby down for inside pick up, all to receive cold pizza and told us that part of our order couldn’t be made because they were busy.
  • AW
    Autumn Wilson
    Feb 20, 2026
    1.0
    I see why this place has bad reviews! When is corporate going to step in and do something?! I placed an order for pick up and when I got there they tell me they messed up and to pull around and wait 30 minutes. No apologies nothing. I what was wrong and the girl said they didn’t make my order! I asked if they could do a partial refund. The manager said a $5 credit for my next order. I said no and I wanted to cancel the order and get a refund. The manager, Jennifer, then came around and got EXTREMELY aggressive and yelling asking why I wanted a refund. A very hateful woman who should be in customer service at all with that attitude. Will not be back.
  • SS
    Santrece Sheffield
    Feb 15, 2026
    1.0
    0 stars ordered everytime I call store they hang up
  • GC
    Gladys Maria Serrano Cruz
    Feb 11, 2026
    1.0
    Hice un pedido para el día siguiente de 15 pizzas para entregar el día de mañana 11 de febrero de 2026 y para sorpresa mía llegaron hoy para la entrega , llamé a la pizzería (4) veces para decirles la equivocación y siempre me colgaban , no entiendo cuál fue el error por parte de ellos y porque no contestan para resolver el problema …..por favor nunca hagan pedidos a esta pizzería ya que parece que hay no trabajan personas idóneas en el cargo . Corporación póngase pilas que por malos empleados y administrador se acaban las Empresas
  • CT
    Chasity Thomas
    Feb 3, 2026
    1.0
    I was missing something from my order and was told I would be transferred to someone and they completely hung up in my face I tried calling back and they continued to hang up the phone I definitely do not recommend there staff they are very unprofessional!!!!!

Brand Certified Facts from Pizza Hut

This information is certified by Pizza Hut and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: