A full-scale grocery store and destination market specializing in natural, organic and chef-prepared foods with cut-to-order meats, specialty cheeses, local produce, an artisan bakery, fresh flowers, patio dining, live music, and the best selection of wine and craft beers in East Texas. Operated by Brookshire Grocery Co., based in Tyler, Texas. This location offers the convenience of “FRESH by Brookshire’s CURBSIDE” online ordering and curbside pickup, with same-day service available. Choose from thousands of products at the same prices as in the store, and personal shoppers will fill your order by selecting the freshest products available.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.