Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
While some staff members received praise for their friendliness, others were noted for being rude or inattentive.
Food Quality
Several reviews mentioned food being cold, poorly prepared, or lacking in ingredients, with some customers experiencing food-related health issues.
Cleanliness
The cleanliness of the dining area and restrooms was frequently criticized, with reports of unsanitary conditions.
Speed of Service
Customers expressed dissatisfaction with slow service times, particularly during busy hours or when using mobile orders.