McDonald's

2.7
410 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
5020 E I-30, Fate, TX
75189, United States

Hours

Reviews

2.7
410 reviews
5 stars
121
4 stars
39
3 stars
46
2 stars
23
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers mentioning negative interactions with employees.

Cleanliness

Several reviews noted unsanitary conditions within the restaurant, including dirty tables and overall poor hygiene.

Management Issues

Customers expressed concerns about poor management practices, including staff treatment and operational chaos.
  • CM
    Cody Malin
    Jan 3, 2026
    5.0
    This McDonald’s location is pretty good. I often order through their app for delivery and it seems like I get my food quicker than I could actually drive to McDonald’s myself and pick it up. So far every time I’ve ordered delivery the food has been delivered fresh and hot and my order is typically correct. Occasionally, they have forgotten maybe a ranch or salsa packet but at the end of the day, it is not that big of a deal. Sometimes I get more and I keep them at the house for back up just in case. I have had to wait an extended amount of time when I do the pick up in their parking lot or they have issues using the app through their drive-through. I cannot speak for the inside, as I have never even walked inside this location, but with it being a newer, McDonald’s here in the city of fate, Texas, I imagine it is pretty clean in orderly on the inside. Might go to breakfast favorites are their sausage burritos and the sausage egg McMuffin with ranch and mild sauce. I also enjoy their sweet teas. I typically do not eat McDonald’s other than breakfast or fries occasionally as I am not a fan of their hamburgers or chicken nuggets.
  • TM
    Tj Miller
    Dec 31, 2025
    1.0
    Placed a pickup order. 1 kids meal and 2 cheeseburgers. Showed up at the pickup parking spot at 2:00pm after waiting for 40 minutes went inside and asked what the delay was and waited for another 10 minutes and was finally given my food. I could have bought groceries and made it myself in less time.
  • DG
    David Gifford
    Dec 24, 2025
    1.0
    Why I waited almost 30 minutes for a Double Quarter Pounder that never came, I cannot say. Fortunately, the asked for refund was the only fast part of this fast food experience. While waiting, I saw several people having issues with their mobile orders. I'm sorry these folks are having to work Christmas Eve, but it is not a very cohesive team they have at this location.
  • KM
    Khloe Mosqueda
    Dec 24, 2025
    5.0
    I went yesterday Jolie had such a positive attitude so sweet and nice, great customer service definitely going back to this location from now on I hope she’s there every time I go !!☺️
  • PB
    Phil Boulware
    Dec 21, 2025
    2.0
    The night staff tonight as well as the a few days ago when I came don’t get the concept of hot fries. They skimp you on the amount that they put in the box in addition to serving them cold. And some of them come off as very socially awkward. Blonde kid came up while I was reading the holiday hours, mean mugged me up and down and tried to block me my ability to read the sign. Just obnoxious and rude and annoying for them to serve cold food

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Fate, TX?

McDonald's in Fate, TX is open daily from 5:00 AM to 1:00 AM.

When is the drive-thru service available?

The drive-thru is open daily from 5:00 AM to 1:00 AM for your convenience.