Many customers reported issues with food quality, including cold items, stale buns, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food experiences.
CK
Christelle King
Nov 6, 2025
4.0
Good quick meal to hold me over
NL
Nancy Lara
Oct 29, 2025
1.0
$12+ for a dry chicken sandwich & small order of fries in a medium container...that is ridiculous! Not only is it overpriced, the quality of the food has gone way down. On top of that, getting charged for every condiment?!? Explains why stores are closing and the one's that remain open, you can't see a car in the parking lot. Don't expect your receipt either, if you request one they act like you are being an inconvenience to them.
RR
Rob
Oct 26, 2025
1.0
Asked for our Dave's burger combo, root beer to have no ice.both burgers cold ,root beer had ice.
JR
JERRY REYES
Oct 25, 2025
4.0
Stopped by this Wendy’s on 10/1 picked up some spicy nuggets, cheeseburger w/French fries and soft drink. Service at the drive thru was speedy and the employee was nice and attentive. The burger tasted great, soft drink went down smooth and had lots of carbonation. I’ll definitely come by again if I’m ever in the area in the future. 4 out of 5 stars since I didn’t get off to rate the atmosphere fairly.
RW
Ren Win
Oct 13, 2025
1.0
They switched the tea to something awful & the breakfast was not worth the price at all... I've had better sandwiches from a gas station & that's saying something...
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's 4169 Lbj Freeway location?
The drive-through is open Monday to Friday from 6:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy's offer breakfast?
Yes, breakfast is served at this Wendy's location. You can order from breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides via their website or mobile app.
Is delivery available at Wendy's 4169 Lbj Freeway, Farmers Branch?
Yes, delivery is available where offered. You can check delivery availability by entering your address on their app or at order.wendys.com.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
How can customers provide feedback or contact Wendy's at this location?
Feedback can be given via Wendy's Customer Care through live chat or phone at 888-624-8140. For direct contact, call (972) 591-3608. Feedback surveys are also available online, referencing your receipt details.
Are there nearby fast food options like Taco Bell or In-N-Out Burger close to Wendy's at 4169 Lbj Freeway?
Yes, Taco Bell and In-N-Out Burger are nearby fast food restaurants, offering alternative dining options if you're visiting Wendy's or want to explore other fast food choices in the area.
What nearby places can help customers find the Wendy's location or be part of their visit?
Nearby landmarks such as Wells Fargo Bank, T-Mobile store, and Starbucks are close to Wendy's, helping customers locate it more easily or providing places to visit before or after dining.
Are there nearby entertainment or event venues close to Wendy's at 4169 Lbj Freeway?
Yes, the FenCon Convention center and the Grand Ballroom at Doubletree hotel are close by and might be convenient spots to visit before or after grabbing a meal at Wendy's.
Does this Wendy's location offer dine-in, takeout, and drive-thru services?
Yes, this Wendy's location offers dine-in, takeout, drive-thru, and delivery where available, providing convenient options for all customers.