Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Farmers Branch Subway® Restaurant at 12895 Josey Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Food Quality
Several customers expressed dissatisfaction with the quality and freshness of the food, including issues with incorrect orders and stale ingredients.
Staff Competence
Many reviews pointed out a lack of staff training and competence, particularly regarding online orders and basic customer interactions.
Cleanliness
There were complaints about the cleanliness of the dining area and restrooms, with some customers noting dirty tables and locked facilities.
Inconsistent Experience
While some customers reported positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
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Edgar Ramirez
Dec 17, 2025
1.0
Hispanic lady has terrible attitude and charged me for things I didn’t order. Told her to void it and all she said “sorry”. She seemed angry that a client came in.
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Shalondria Love
Dec 13, 2025
1.0
Pulled up about 5:30 lady sitting in the lobby at the table like she was off work get out the car she walking out with her purse n coat she realized I wasn't her ride she went back in store I followed behind she sat back down at the table im thinking someone was come from the back to take my order r maybe she would say something she got up as I started walking out the door she never said anything. Date is 12-13-2025 the lady had a afro burgundy looking. Wasn't happy at all i would give customer service a -0
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Angel Nanfang
Dec 10, 2025
1.0
Unfortunately I have to give a star to leave this review, but HORRIBLE experience!! When I got there, I told the lady I wasn't ready yet and then she asked me what bread I wanted. I said again, sorry, I am not ready yet. She walked over to the bread warmer and proceeded to tell me what kind of bread they have. Frustrated now, I just picked one. She went to the counter and started cutting it open then asks, what cheese do you want? Now I'm pissed. I was not even in the store for 2 whole minutes at this point. I picked a random sandwich on the board and then told her I wanted the philly. She puts everything on the sandwich, right next to the trash shoot, and then half of the steak falls straight into the trash. She tried to catch it and PICKED UP THE SMALL BIT THAT DIDN'T FALL IN AND SLAPPED IT RIGHT BACK ON THE SANDWICH!!!! I'm about to lose it at this point. I said, you see that half of the food fell into the trash and you put the nasty part back on? She full blown ignores me. Then asks, do you want it toasted? Then starts talking in Spanish to her coworker who just watched the entire thing happen. I was dumbfounded and felt like I had to be dreaming. No acknowledgement of what just happened and no replacement of the missing meat. My sandwich was literally sold to me with 6 inches of meat on a 12 inch sub. And I paid for it!! Never will I EVER go back here. TRASH!! Hire better employees
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TJ Wagoner
Nov 14, 2025
4.0
Friendly staff
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Andrew Godefroy
Aug 19, 2025
1.0
Showed up 5 minutes after my pickup order time and sandwich had not even been started yet. Long line, only one person making sandwiches, AC barely working.
What are the operating hours for Subway at 12895 Josey Lane?
Subway at 12895 Josey Lane is open every day from 9:00 AM to 10:00 PM.
Does this Subway offer dine-in options?
Yes, this Subway location serves dine-in customers.
Can I order Subway online or through an app?
Yes, you can order from Subway online or using their app for quick and easy service.
What types of meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner.
What services are available for pickup and delivery at this Subway?
This Subway offers in-store pickup, curbside pickup, and delivery services.
Does Subway at 12895 Josey Lane provide catering services?
Yes, this Subway location offers catering services.
Where is the Subway restaurant located?
It is located at 12895 Josey Lane, Suite 104, in Farmers Branch, TX 75234.
Which nearby food establishments can I visit after dining at Subway?
After your meal at Subway, you can visit nearby places like Jerry's Donuts for bakery treats, Nuevo Leon Mex-Mex Restaurant for Mexican cuisine, or Marshall's Bar-B-Q for barbecue.
What nearby services are available if I need to run errands after visiting Subway?
Nearby you can find Dollar Tree for discount shopping, Westlake Ace Hardware for home supplies, and Eagle Postal Express for shipping services.
Are there any nearby health or wellness services near Subway?
Yes, Little Spurs Pediatric Urgent Care and Jefferson Dental & Orthodontics are located nearby, offering medical and dental care.