Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Farmers Branch Subway® Restaurant at 12895 Josey Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Food Quality
Several customers expressed dissatisfaction with the food quality, mentioning stale ingredients and incorrect orders.
Cleanliness
There were complaints about the cleanliness of the dining area and restrooms, with some customers noting dirty tables and floors.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect sandwich preparations.
Staff Competence
Several reviews indicated that staff members lacked the necessary skills to handle orders effectively, leading to frustration among customers.
RC
Robert Cothran
Feb 7, 2026
3.0
Sandwiches always good. Service was a little slow. There were only 2 people on the line during lunch rush. It took about 20 minutes to get my meal.
MG
Monica Griego
Feb 5, 2026
1.0
Taking a bite a long nasty HAIR came out. I tried calling and no luck. Just disgusted by lack of sanitation.
VK
Vinitha K
Jan 12, 2026
5.0
My favorite meal place
SL
Shalondria Love
Dec 13, 2025
1.0
Pulled up about 5:30 lady sitting in the lobby at the table like she was off work get out the car she walking out with her purse n coat she realized I wasn't her ride she went back in store I followed behind she sat back down at the table im thinking someone was come from the back to take my order r maybe she would say something she got up as I started walking out the door she never said anything. Date is 12-13-2025 the lady had a afro burgundy looking. Wasn't happy at all i would give customer service a -0
AN
Angel Nanfang
Dec 10, 2025
1.0
Unfortunately I have to give a star to leave this review, but HORRIBLE experience!! When I got there, I told the lady I wasn't ready yet and then she asked me what bread I wanted. I said again, sorry, I am not ready yet. She walked over to the bread warmer and proceeded to tell me what kind of bread they have. Frustrated now, I just picked one. She went to the counter and started cutting it open then asks, what cheese do you want? Now I'm pissed. I was not even in the store for 2 whole minutes at this point. I picked a random sandwich on the board and then told her I wanted the philly. She puts everything on the sandwich, right next to the trash shoot, and then half of the steak falls straight into the trash. She tried to catch it and PICKED UP THE SMALL BIT THAT DIDN'T FALL IN AND SLAPPED IT RIGHT BACK ON THE SANDWICH!!!! I'm about to lose it at this point. I said, you see that half of the food fell into the trash and you put the nasty part back on? She full blown ignores me. Then asks, do you want it toasted? Then starts talking in Spanish to her coworker who just watched the entire thing happen. I was dumbfounded and felt like I had to be dreaming. No acknowledgement of what just happened and no replacement of the missing meat. My sandwich was literally sold to me with 6 inches of meat on a 12 inch sub. And I paid for it!! Never will I EVER go back here. TRASH!! Hire better employees
What are the operating hours for Subway at 12895 Josey Lane?
Subway at 12895 Josey Lane is open every day from 9:00 AM to 10:00 PM.
Does this Subway offer dine-in options?
Yes, this Subway location serves dine-in customers.
Can I order Subway online or through an app?
Yes, you can order from Subway online or using their app for quick and easy service.
What types of meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner.
What services are available for pickup and delivery at this Subway?
This Subway offers in-store pickup, curbside pickup, and delivery services.
Does Subway at 12895 Josey Lane provide catering services?
Yes, this Subway location offers catering services.
Where is the Subway restaurant located?
It is located at 12895 Josey Lane, Suite 104, in Farmers Branch, TX 75234.
Which nearby food establishments can I visit after dining at Subway?
After your meal at Subway, you can visit nearby places like Jerry's Donuts for bakery treats, Nuevo Leon Mex-Mex Restaurant for Mexican cuisine, or Marshall's Bar-B-Q for barbecue.
What nearby services are available if I need to run errands after visiting Subway?
Nearby you can find Dollar Tree for discount shopping, Westlake Ace Hardware for home supplies, and Eagle Postal Express for shipping services.
Are there any nearby health or wellness services near Subway?
Yes, Little Spurs Pediatric Urgent Care and Jefferson Dental & Orthodontics are located nearby, offering medical and dental care.
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