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McDonald's

3.7
(1774 reviews)

Business Details

13950 Midway Rd, Farmers Branch, TX
75234, United States
(972) 458-1952
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13950 Midway Rd, Farmers Branch, TX
75234, United States

Hours

Reviews

3.7
1,774 reviews
5 stars
749
4 stars
364
3 stars
276
2 stars
118
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

The quality of food was inconsistent, with complaints about cold items, overcooked fries, and missing ingredients.

Staff Attitude

While some customers praised friendly staff, many others noted unhelpful or rude behavior from employees.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others noted issues with unsanitary conditions.
  • MR
    Mandie Ruiz
    6 days ago
    1.0
    How bad does it have to be that you can’t seem to find people who actually speak English or at least understand it?!? Let alone have a manager that doesn’t know the difference between the first and second window. The customer service was absolute crap. Terrible!! Poor service and poor management. Not surprised.
  • AP
    Alexander Pastran
    Feb 8, 2026
    5.0
    My curbside order came out fast and the lady who brought it out was nice and had a good attitude
  • HK
    Henry K.
    Jan 29, 2026
    2.0
    The fries here are less hit and more miss: either too much salt, too overcooked, undercooked, or a combination of the three. And why do I get looks when I ask for more napkins?? Fix your face and your fries, or don’t work with the public.
  • AR
    Alex Rodriges
    Jan 26, 2026
    1.0
    Mal servicio, no estaban atendiendo, todo estaba cerrado y había personal adentro , pasamos por el drivetrue y nadie respondió
  • JD
    Jess Deason
    Jan 21, 2026
    2.0
    Came for breakfast, someone must have been in too much of a hurry since my hash brown was mushy and they forgot to give me my frappe until id reminded them about it. Sad how the managers treat the employees, they are under so much pressure to “hurry! Watch the timer! “ that they have to sacrifice quality food , and sometimes don’t even give you all of it, just to make sure they don’t go over the customer timer. I’m very certain if this billion dollar company got rid of that entire practice, not only would their service dramatically improve, but their profits would as a result of the improvement service the customer is receiving.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 13950 Midway Rd, Farmers Branch, TX?

McDonald's is open daily from 5:00 AM to 1:00 AM.

Until what time is the drive-thru service available during weekdays?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and until 12:30 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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