Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
The quality of food was inconsistent, with complaints about cold items, wrong orders, and food not being fresh.
Staff Friendliness
While some reviews praised the friendliness of the staff, others noted that service was often unprofessional or dismissive.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others noted issues with dirty tables and floors.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and unorganized, leading to customer frustration.
SL
Shelena Lewis
2 days ago
1.0
One of the worst experiences I've ever had. The staff was extremely unhelpful, that includes the person serving as the manager at the time. I ended up getting a refund and leaving without food. This will be the last time I visit this location!! They made a mistake and I dealt with the fallout!! I'll make sure to only deal with places that understand and know how to take responsibility and do the right thing by the customer!!!
DA
Diego Amador
Nov 7, 2025
5.0
Dan muy buena atención
SG
Shanelle Griffin
Nov 3, 2025
1.0
I went to this location on my lunch break &the service was so baddddd here ! The manager was rude &so was the employees . After ordering at the drive thru I pulled up to the first window and nobody was there. When I pulled up to the second window the lady at the window had an attitude that I wanted to use Apple Pay . I explained to her nobody was at the first window and she still had an attitude, then the manager came to the window with an attitude as well and was dismissing me. When I finally got my food the fries were overcooked and cold , the filet o fish was thrown together . This was such a bad experience
TN
Tra Ngo
Oct 22, 2025
1.0
Bad McD. But looks nice.
KG
Koobadag Gaming
Oct 1, 2025
3.0
The food is not regularly consistent.
The fries are always around the range of mildly warm/refried soggy and actuallu cooked.
Thd breakfast hashbrowns have a 30% chance of just outright tasting sad with no crunch.
Thd mcgriddle you have a 10% chance of somehow having the driest thing in existence its so odd...
Burgers and nuggets are ok though
What are the regular dining hours for McDonald's at 13950 Midway Rd, Farmers Branch, TX?
McDonald's is open daily from 5:00 AM to 1:00 AM.
Until what time is the drive-thru service available during weekdays?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and until 12:30 AM on Friday and Saturday.
Are delivery services available at this McDonald's location?
Yes, delivery services are available daily from 5:00 AM to 11:59 PM or later on weekends via McDelivery and third-party platforms.
What mobile apps can I use to order food from this McDonald's?
You can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What types of payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer any rewards or loyalty programs?
Yes, customers can earn points for free food through MyMcDonald's Rewards.
What services are available at this McDonald's besides dine-in?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Is there a 7-Eleven store near McDonald's at 13950 Midway Rd?
Yes, there are two nearby 7-Eleven stores offering convenience items, gas, and automotive parts which can be convenient for quick stops before or after visiting McDonald's.
Are there any gas stations near this McDonald's location?
Yes, nearby gas stations include Chevron, Mobil, Exxon & Mobil Stations, and Chevron Station Farmers Branch to fuel your vehicle while you grab a meal.
Can I find financial or money transfer services close to McDonald's on Midway Rd?
Yes, nearby financial services include Western Union for money transfers, GEICO Regional Office for insurance, Gallagher Financial Group, and Coin Cloud Bitcoin ATM for currency exchange.