McDonald's

3.7
1898 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13950 Midway Rd, Farmers Branch, TX
75234, United States

Hours

Reviews

3.7
1,889 reviews
5 stars
825
4 stars
391
3 stars
290
2 stars
116
1 star
267

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Quality

Customer service was frequently described as rude or unhelpful, with long wait times and poor communication.

Food Quality

Food quality was inconsistent, with complaints about cold or poorly prepared items.

Staff Friendliness

Some reviews highlighted friendly staff, but this was overshadowed by negative experiences.

Cleanliness

While some noted cleanliness, others reported unsanitary conditions and poor maintenance.
  • YA
    Yehu Arias
    Dec 25, 2025
    4.0
    Muy bien
  • DD
    Desiree
    Dec 17, 2025
    1.0
    Orders are always incomplete!
  • AA
    Andrés felipe Arango
    Dec 11, 2025
    2.0
    First we order and they didn’t gave us the right food and then we go ask them to give to us and then they give to us but they said that they didn’t have no more fries and I know that is not true
  • DB
    Destinee Bee
    Dec 7, 2025
    1.0
    I ordered a Big Mac meal and I got the wrong sandwich. I clearly asked for extra onions and instead I got a Big Mac with just cheese, lettuce and lettuce. I don’t understand what’s so hard with reading the order on the screen and making sure it goes into the correct bag.
  • DC
    Denice C
    Dec 1, 2025
    1.0
    This location is going down hill fast. It used to be amazing. I went here a few weeks ago and I kept having to tell the guy at the drive thru he was forgetting half of my order. Then I just ordered using the mobile app and my boyfriend picked up the food. I asked for no ketchup and they put a big glob of it and a little tiny dot of mustard. I asked for no onions on my 7 year old's burger and it was covered in them. And there was a hair embedded in the mayo of my daughter's burger and we had to drive back up there. Then they tried to act like we didnt just get the food from their location and all the workers were standing around staring at the burger with the hair in it. They remade the burger but forgot to put mayo on it. Looks like nothing but a bunch of young kids working there. Any restaurant that just has a bunch of high schoolers is always a place to avoid. We will be driving farther to go to the beltline location from here on out.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 13950 Midway Rd, Farmers Branch, TX?

McDonald's is open daily from 5:00 AM to 1:00 AM.

Until what time is the drive-thru service available during weekdays?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and until 12:30 AM on Friday and Saturday.