Dairy Queen

Reviews

• JO

  Jazmine Owens

  Nov 10, 2025
  1.0
  If I could give this restaurant location negative stars I would. Customer service is horrible, there’s one manager that’s rude and doesn’t know anything. I recently got a burger from here and the patty was completely burnt. I called back up to the restaurant to explain what happened and was told to come back for a refund. (I had already explained I was not given a receipt but have the charge on my banking app). Mind you, I had to wait on my order for a while and was asked to “scoot up to the yellow line” to wait. The person I spoke with told me to come back and he’d be able to help. I came back the next day, me and my new born, and instead of being helped was told nothing can be done. I asked if the manager on duty could reach out to the manager from the previous night and he stated acting incompetent saying he doesn’t know who the managers are. Like huh??? You don’t know your store managers? Needless to say, I won’t be returning due to the horrible communication and experience.
• JC

  Jrc COLLINS

  Nov 5, 2025
  1.0
  Been here since 12:25, its 12:45 and they haven't started my order because the cook isn't here?! I have to go back to work. Im very disappointed. The owner of this business knows this is a better location than his ft worth location but at this rate.....it won't be. DO BETTER
• BS

  Barbara Stallcup

  Oct 31, 2025
  1.0
  49 minutes in drive through. Cook that can’t multi task. Wrong order 3 times and forgot my blizzard. Horrible . Don’t go there unless you like to wait forever for the wrong order
• PT

  Paul Trevi

  Oct 31, 2025
  3.0
  Walked in then walked out about 10 min later. No one in line but my wife and I. Barely greeted us because I finally said hi. They were overwhelmed with a delivery order and cars were waiting for thier food. Heard them discussing an order that was wrong. Girl was making her ponytail at the register but couldn't or wouldn't take our order. I don't know because she never said anything after "hi" so we left because it really sounded like they were not on thier game today. I can't wait 30 minutes for a burger.
• LH

  Laneka Hamilton

  Oct 25, 2025
  1.0
  When ever a customer comes in with a complaint in reference to there food have more better customer service and don’t sit there and talk about them once they leave THESE CUSTOMERS ARE HERE TO ASSIST WITH KEEPING YALL HIB IF YALL HAVE BAD ATTITUDES OR NOT MAKING SURE TOUR CUSTOMERS IS GOOD FOR RHEM TO COME BACK…..that was very unprofessional

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