Bojangles

3.7
1487 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Location

Bojangles
201 E Euless Blvd, Euless, TX
76039, United States

Hours

Reviews

3.7
1,487 reviews
5 stars
723
4 stars
201
3 stars
169
2 stars
134
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, unprofessional staff, and issues with the AI ordering system.

Food Quality

There are frequent complaints about food quality, including cold or old food, incorrect orders, and lack of freshness.

Staff Attitude

Several reviews highlighted unhelpful or rude staff, with some customers feeling ignored or treated poorly.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty restrooms and improper food handling.

Positive Experiences

Despite the negative feedback, some customers praised the food when it was fresh and enjoyed the friendly service from certain staff members.
  • AG
    A Glapion
    Dec 30, 2025
    1.0
    They've replaced the Cajun Filet chicken with some some sort of chicken ball. It was the most gross thing I've ever had in my entire life. And they've replaced the poor cashier's with AI. Never ever going back. Greedy horrible company!!!!
  • SJ
    Shauna Johnson
    Dec 29, 2025
    5.0
    The ladies, that work up front here it's so friendly. They always smile and say complimenting things. It is amazing. The food tastes good too, and if you do online ordering.It will be ready
  • SJ
    Samantha Jackson
    Dec 27, 2025
    2.0
    I hate to do this, but I’m tired of leaving this Bojangles disappointed. When I first started coming I always had an amazing experience, staff had great energy and the food was always fresh and Piping hot. Now my family and I are constantly talking about how low the quality of their food and service has gone. I just went today and NICELY asked for hot food, and had 3 workers complain to me that the food they gave me was fresh, as I had my hand on my cold fries. Also, my biscuit was dry and hard. I don’t know if this place needs new management or a whole new staff, but I hope they fix this soon
  • TS
    Taylor Snow
    Dec 19, 2025
    1.0
    The AI ordering set up was so frustrating. We couldn't even discuss or relay our order between ourselves before AI started adding things, did not understand us, and didn't update the screen so the person in the driver's seat basically had to just order for us with no input or the AI would get things wrong. It was extremely stressful and just ridiculous. Never ever coming back. So disappointed. The human at the window was also impatient and rude. They were out of regular biscuits despite being dead inside and at the drive thru, no-doubt due to the horrendous AI situation.
  • RB
    RAY BARRERA
    Dec 17, 2025
    1.0
    This location needs immediate improvement. I ordered a single sausage biscuit and was informed there would be a wait for fresh biscuits, then instructed to park. After waiting 20 minutes, I went inside to request a cancellation and refund. While waiting in line, I observed multiple customers—both inside and in the drive-thru—who placed their orders after mine receive biscuits without issue. There was no justification for my order not being prioritized, especially given that it consisted of one item only. When I reached the cashier and calmly requested a refund, I was met with a dismissive and condescending attitude. I was told, “You’re just going to have to wait,” and the employee refused to process my refund. I had to involve a manager to resolve the issue. This is not an isolated incident. This location repeatedly fails to handle even simple orders properly. Multiple customers, including myself, were left parked and ignored while later orders were fulfilled first. The lack of organization and professionalism is unacceptable. Avoid this location.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the operating hours of Bojangles at 201 E Euless Blvd, Euless, TX?

Bojangles is open 24 hours a day, every day of the week.