McDonald's

3.4
228 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
2200 W Lake Bardwell Dr, Ennis, TX
75119, United States

Hours

Reviews

3.4
228 reviews
5 stars
97
4 stars
40
3 stars
19
2 stars
10
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and even food safety concerns.

Cleanliness

While some customers noted cleanliness in the dining area, others reported dirty restrooms and unsanitary conditions.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others highlighted poor management and lack of attention to detail.
  • JG
    Juan Guevara
    Jan 4, 2026
    1.0
    they always get my order wrong
  • AJ
    Amy Jenkins
    Dec 29, 2025
    1.0
    Ordered a large Coke. I was told $2.37, which is correct…$2.19 plus tax. Pulled around to pay and was told $3. She argued but I paid it and moved on. Someone must be pocketing money by rounding up.
  • LB
    LaToya B.
    Dec 28, 2025
    2.0
    Service is always slow at this location. But I asked the question why the price of the meals on the menu are not the same as what is being charged. McDonald's went from charging a .40 surcharge for medium drinks on the meals to now and.60 cent surcharge. I informed that I did not agree with paying an additional 1.80 for 3 no. 7s which should have been 5.99 per the menu price the rep who claimed to be a manager claimed it was 6.29 but that still doesn't equal the amount of 6.59 I was charged per meal! I want all the additional fees I have been charged refunded to me and I'm sure that calculation can be figured out through the app it's ridiculous that a company as big as McDonald's feels the need to get over on there consumers but charging additional fees that most don't pay attention to or have the time to because they rush you based on their timer not based on what the customer needs. To add insult to injury when I got to the window to pay after the supervisor refused to adjust the order the rep at the window to pay begin speaking in Spanish. McDonald's DO BETTER!
  • KH
    Kurtis Hall
    Dec 8, 2025
    1.0
    Placed a mobile order; upon arrival were told that portions of the meal were not able to be fulfilled so the whole order was canceled. I still was billed for this exchange and I cant contact anyone about the issue because the contact portal doesnt work and there's no other options I can see for contact purposes.
  • AG
    Alicia G
    Nov 13, 2025
    3.0
    I ordered a steak egg and cheese biscuit and 2 hash browns. I instantly smelled something off when I took a bite of the hash brown but it didnt really taste weird so I didnt think much of it. When I got home I realized the sandwich smelled weird. I ordered it without onions so I thought maybe they forgot to take it out but when I opened it I noticed these spots all over the meat. The smell was stronger once I opened it all up and I couldn't go back to let them know. It made me nauseous and I ended up throwing it all away. These pictures are literally from about 7 minutes after getting it 🤮

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Ennis, TX?

McDonald's in Ennis, TX is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 6:30 AM to 9:30 PM.