Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
While some customers enjoyed hot and fresh food, others experienced issues with incorrect or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was praised by some, but others reported dirty restrooms and tables.
Customer Experience
Mixed reviews on customer service, with some employees being friendly and helpful, while others were described as rude or unprofessional.
KL
Keela Lizarraga
Feb 5, 2026
5.0
What was with that spicy honey sauce on the cheeseburgers? They did fix it, but it was a what in the world happened taste initially. Lol!
JP
Jim Porter
Jan 15, 2026
5.0
Fast food
LF
LM Fanava
Jan 13, 2026
5.0
Service was extremely great, smiling young man, and polite. The food was hot and it was good. Now I will say the coffee tasted as if I drinking burnt grounds or burnt coffee beans. It was not palatable at all. Had to throw it away.
AJ
Amy Jenkins
Dec 29, 2025
1.0
Ordered a large Coke. I was told $2.37, which is correct…$2.19 plus tax. Pulled around to pay and was told $3. She argued but I paid it and moved on. Someone must be pocketing money by rounding up.
LB
LaToya B.
Dec 28, 2025
2.0
Service is always slow at this location. But I asked the question why the price of the meals on the menu are not the same as what is being charged. McDonald's went from charging a .40 surcharge for medium drinks on the meals to now and.60 cent surcharge. I informed that I did not agree with paying an additional 1.80 for 3 no. 7s which should have been 5.99 per the menu price the rep who claimed to be a manager claimed it was 6.29 but that still doesn't equal the amount of 6.59 I was charged per meal! I want all the additional fees I have been charged refunded to me and I'm sure that calculation can be figured out through the app it's ridiculous that a company as big as McDonald's feels the need to get over on there consumers but charging additional fees that most don't pay attention to or have the time to because they rush you based on their timer not based on what the customer needs. To add insult to injury when I got to the window to pay after the supervisor refused to adjust the order the rep at the window to pay begin speaking in Spanish. McDonald's DO BETTER!