Subway

Reviews

• VC

  Valerie Curtis

  Feb 3, 2026
  1.0
  6:30 pm, went in to grab dinner, was going to order a meatball sub, girl behind the count said she wouldn't suggest it bc the meatballs were very old. I don't know if she just didn't want to bring out fresh product or what the issue was. So, decided on a turkey sub. Bread was super hard, lettuce was warm and turning brown and the turkey tasted a bit sour. 2nd sub was a tuna sub. Again, lettuce was a bit warm and brown, mayo tasted old and the bread on that one was hard as well. This is only the 2nd time I've eaten at this particular subway and the 2nd time ive had a bad experience. The other employee that was working was complaining about having to keep the store open until 10pm. 3.5 hours remaining open and no fresh ingredients on the line.... I'm confused. Hope they were just having a bad day and it's not normally like this here. Update, went in and again, 2 weeks later, at lunch time, no meatballs, again. Asked for owners number, was given the wrong number, called back, no answer
• CB

  Cori Beaird

  Nov 19, 2025
  2.0
  Ordered online. Went in 10m after it was supposed to be complete and it hadn't been started. Apparently they were short handed but the guy that came in to help was super nice and apologetic but I missed lunch with my son. 😕
• ES

  Eric Starcher (Skip or Skipper)

  Oct 3, 2025
  5.0
  My wife and I came in 20min before closing on a Friday night to find Ariana behind the counter. Big smile and amazing customer service as if they had just opened! She took care with our food and was so nice and outgoing. I go to subways all over the country and I just go to get food quick and out the door. This was enjoyable for real! The food was good. It was presented fresh and tasted the same. If I’m coming back thru during meal time, as I usually am when I pass thru Emery, TX, I will stop here!
• NN

  NDIrishfan71

  Sep 17, 2025
  1.0
  Lady had an attitude and was being hateful so I walked out. Called back to speak to the manager and was treated rudely and to call back in an hour they were too busy and then hung up on so I thing the manager is part of the problem at this location. I actually had people in line gasp at the server's attitude. I just had to walk out of your busy restaurant because of poor treatment and wanted to share it with the manager so they could coach the server on how to properly respect a customer especially when they treated you with respect. The hang up and not willing to speak to me was enough to actually have me contact corporate. Looking at the amount of recent bad reviews they have I think they will find that enough to do something about it let us hope. I then went to the Mineola Subway and they were Absolutely fantastic. Treated with respect and was well managed. They need to send the manager and rotate staff through Mineola location so they can learn how to properly run a restaurant.

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