Whataburger

3.7
667 reviews
Whataburger Pole Sign
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Business Details

1392 W Us Highway 290, Elgin, TX
78621, United States
(512) 549-4260
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
1392 W Us Highway 290, Elgin, TX
78621, United States

Hours

Reviews

3.7
667 reviews
5 stars
318
4 stars
105
3 stars
72
2 stars
51
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were described as rude or unprofessional.

Cleanliness

Multiple reviews highlighted concerns about cleanliness, particularly in the bathrooms and overall restaurant hygiene.

Order Accuracy

A significant number of customers experienced issues with incorrect orders or missing items.
  • RW
    Ronna Wesney
    Nov 12, 2025
    5.0
    Sandra and manager and staff. Thank you for being the best Whataburger that I have ever seen. Pleasant staff, very very clean and of course Best manager and assistant manager. Thank you so much for being awesome. Have a blessed day.
  • NL
    Nathan Leach
    Nov 4, 2025
    1.0
    $11 for an offal-patty burger with bbq sauce? Better options available elsewhere for same or better price, never going to Whataburger again.
  • AA
    Aime Acosta
    Oct 7, 2025
    1.0
    On 10/06/25 I stopped off after work to pick up dinner. We order a spicy chicken sandwich. When I got my order the bread was old and the chicken was fried in old smelly oil and to make matters worse the chicken was burnt. I went to the counter and asked for a new sandwich. The ladies at the counter were mean and rude. They did offer to make us a new sandwich, but was told it’s going to be fried in the same smelly oil. I changed my order to something new. But then I saw all the kitchen staff and cashiers talking about my order… I decided to cancel my order all together. I wasn’t rude and I don’t know why I received such horrible customer service. The sandwich was inedible. I just wanted a fresh sandwich. I’m extremely disappointed in Whataburger!
  • PD
    Paul Dabney
    Oct 2, 2025
    5.0
    Perfect for what it is! I wouldn't change a thing about it.
  • CM
    Cindy Malota
    Sep 27, 2025
    5.0
    What a sweet young lady! With a smile on her face she took our order and chatted a bit. Our food arrived to our table in no time at all and was as good as we expected.
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Frequently Asked Questions About Whataburger

Where is Whataburger located in Elgin, TX?

Whataburger is located at 1392 W Us Highway 290, Elgin, TX 78621, USA.

What are the operating hours of Whataburger in Elgin, TX?

Whataburger is open 24 hours every day from Monday to Sunday.