H-E-B

4.5
2242 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 1080 West Hwy 290 in Elgin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
1080 West Hwy 290, Elgin, TX
78621, United States

Hours

Reviews

4.5
2,242 reviews
5 stars
1,507
4 stars
491
3 stars
136
2 stars
45
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praise friendly and helpful employees, some report rude behavior and poor service experiences.

Cleanliness

The store is generally noted for being clean and well-organized, with some customers specifically mentioning clean bathrooms.

Product Availability

Customers appreciate the variety and availability of products, though some express frustration over stock issues and missing items.

Pricing

Many reviews highlight good prices and value, but there are also mentions of higher prices compared to competitors.

Curbside Experience

Curbside service has received criticism for inefficiencies, including long wait times and issues with missing items.
  • JS
    Janeth Santos
    Dec 14, 2025
    1.0
    I placed an order yesterday for pickup today at 6 a.m. for a charcuterie board in the deli section. I sent my boyfriend to pick it up, and the lady at the counter (she didn’t have her name tag on, so I didn’t get her name) told him they didn’t make it because we never brought the paper back. I was never told that I had to bring the paper back. All she told me was to pay for it at the front, and that it would be ready the next day at 6 a.m. She was being rude and kept saying that they told us to bring it back, and that we just never came back with it—when we were never told anything. She didn’t want to help after that, saying they couldn’t give us a refund without the receipt, and didn’t want to pull the receipt using his card number and ID. She then said it would take 30 minutes to make since they were backed up, but he waited almost 50 minutes for it. Please make sure to be specific next time and let customers know to bring the paper back. We didn’t receive any accommodation for waiting that long after I paid for it to be ready by 6 a.m.
  • BK
    Brandon Kirschner
    Dec 1, 2025
    5.0
    It’s HEB, what can I say?
  • BC
    Brett Chandler-Finch
    Nov 24, 2025
    5.0
    Good selection for a small town HEB
  • TB
    Tammy Babin
    Nov 24, 2025
    4.0
    I really like coming here my only issue was the music playing. Don't get me wrong I love music but miss the holiday music that usually plays at this time of the year
  • BC
    Brenda Colvin
    Nov 8, 2025
    5.0
    Always busy but always provides what is needed.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.