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Brand Certified

Dairy Queen

3.5
(679 reviews)

Business Details

1126 Hwy 290, Elgin, TX
78621, United States
(512) 285-3455

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
1126 Hwy 290, Elgin, TX
78621, United States

Hours

Reviews

3.5
679 reviews
5 stars
272
4 stars
119
3 stars
78
2 stars
71
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with staff attitude, including rudeness and unprofessional behavior.

Food Quality

There were numerous complaints about food being served cold, incorrect orders, and unsanitary conditions, including staff not wearing gloves.

Cleanliness

Many reviews highlighted dirty dining areas and restrooms, with some customers expressing concern about overall hygiene.

Staff Friendliness

While some customers praised individual staff members for their friendliness, there were many reports of unfriendly and unhelpful employees.
  • CL
    Craig Leach
    Jan 22, 2026
    1.0
    Stopped by this establishment this evening, around 9:30. I asked for a hot fudge sundae with extra hot fudge and pecans. I received the treat, had very little hot fudge, receive no napkins. I went to sit and eat, took a better look at the treat, very little fudge. The reason I asked for extra is because they get stingy with a treat that’s costs over 4 bucks. So, I went back through the drive through. I asked her to charge me for extra fudge, told her that for some reason they don’t put much fudge on them, she said the reason was because it’s hard to push the pump to get the fudge out!! Well, that didn’t set well with me. So, I said “ so it’s hard for you to do your job, so you take it out on me? Your job isn’t near as hard as mine”. So she hands me back my card, tells me to have a good night and shuts the window. I went inside, definitely heated. The manager says “ she put plenty of fudge on it” . I told her I’d pay for it, but being told it’s too hard to pump the fudge was a crappy thing to say. I was loud this point, so she told me to leave. Yeah, I wasn’t exactly right in the way I spoke, but I give the same energy that I receive. These fast food joints are getting lazier employees and have the worst excuses for not performing their jobs correctly. What gets lost in all this, we pay with our hard earned money, but get treated like imbeciles. All I want is what my hard earned money pays for, no more or no less.
  • AE
    Angie E.
    Nov 21, 2025
    1.0
    They always take forever to give you your food, got come chicken thats wasn’t fully cooked, and always give their employees their break when attending customers and forget about the customer leaving them to wait longer
  • TF
    Thomas Frierson
    Nov 10, 2025
    1.0
    The food was cold and nasty they was not wearing gloves the Manger mellisa was very rude
  • DG
    Danny Gonzales
    Oct 27, 2025
    1.0
    Trash
  • AC
    Ara Calderón
    Sep 16, 2025
    1.0
    Me tuve que ir, se tardan mucho

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located?

Dairy Queen is located at 1126 Hwy 290, Elgin, TX 78621, USA.

What are the opening hours for Dairy Queen in Elgin, TX?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.

Brand Certified Facts from Dairy Queen

This information is certified by Dairy Queen and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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