Wingstop

3.3
450 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop El Paso McCombs St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
11380 McCombs St, El Paso, TX
79934, United States

Hours

Reviews

3.3
450 reviews
5 stars
204
4 stars
44
3 stars
29
2 stars
23
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of accountability from staff.

Food Quality

While some customers enjoyed the wings and found the food tasty, there were multiple complaints about cold food, soggy fries, and missing items from orders.

Cleanliness and Atmosphere

Several reviews mentioned the restaurant's cleanliness issues and a chaotic atmosphere, with staff appearing unprofessional and inattentive.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted positive experiences with specific staff members, particularly praising their friendliness and helpfulness.
  • SP
    Samantha Peña
    Dec 9, 2025
    1.0
    What’s the point of ordering food for a specific time if it’s not going to be ready. This wing stop has to be the worse, never have the food out on time and wait times are horrible. Their customer service is shit too…employees are rude.
  • MB
    marcela butts
    Nov 30, 2025
    5.0
    Picked up food for an acquaintance who was working at the time
  • EP
    elvin padilla
    Nov 18, 2025
    5.0
    Food was great , service was great, would reccomend to come and eat or order take out
  • DW
    Donovan White
    Nov 15, 2025
    1.0
    I don’t think they could get an order right if their life depended on it. Anytime me or my friends go they always get the order wrong, from the wrong sauce, to the wrong type of wings to even a completely messed up order and missing items. Every time something is messed up. From what I’ve read and heard I’m clearly not the only one with the same issues. For a place people spend 30-50 dollars the staff should be able to get the orders right.
  • LS
    Lettie's Hair Studio
    Oct 16, 2025
    1.0
    Very poor service. They cut the phones off . I sat and called inside wing stop and the phone never ranged at all. They left out half my order and one of the staff yeld out she's lying. I spent 79.01 dollars why in the hell i have to lie. The staff today is horrible 😞 They clearly didn't want to be busy on this Thursday night football. I will never come back to this wing stop, this is the second time they got me, never again 😒

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.