Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop El Paso N. Zaragosa Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.3
1,107 reviews
5 stars
435
4 stars
195
3 stars
93
2 stars
73
1 star
311
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their friendliness and helpfulness, many customers reported rude attitudes and poor service, particularly during busy times.
Wait Times
Numerous reviews highlighted excessively long wait times for food, often exceeding the estimated times provided, leading to frustration among customers.
Food Quality
While some customers enjoyed the food, particularly the wings, there were consistent complaints about undercooked items, poor flavor, and issues with order accuracy.
Management Issues
Several reviews pointed to poor management practices, including disorganization and lack of responsiveness to customer complaints, contributing to a negative dining experience.
Cleanliness
Customers noted that the restaurant often appeared dirty, with unclean tables and issues with the soda machine, detracting from the overall experience.
- DTDavid TrujilloDec 6, 20255.0Very great food and customer service and a shoutout to Jessie very polite and helpful!!
- MPmelody payneNov 29, 20251.0Bad customer service from the girl in the night running the counter. A few times I came with my daughter and it’s always the same Bad attitudes and long waits and cold food. Ridiculous seems like management doesn’t care about service in this restaurant.
- SMSofia MenaNov 29, 20251.0Terrible customer service, the girl at the cashier had a terrible attitude. the customer service is always poor ever time I come. in exception of one girl named Evanie, super nice and sweet girl
- DRDennis ReyesNov 23, 20251.0Ordered online, wait time said 15-17 minutes. I show up 30 minutes after ordering. The front tells me it's going to be another 15 minutes, sight. Wait another 20 minutes and inquire about the order once again. The front tell me it's another 10 minutes, they lied. I finally got my order 1 1/12 hours after ordering and 1 hrs waiting in store.
- SCStephanie Tevayne CorderoNov 16, 20251.0Placed a pick up order at 4:32 pm today. It is 5:46 and our order is still not ready. Our order is only a 20 pc with 5 extra bone in wings. I don't think that's acceptable at all. This is about the 3rd that we've ordered from this location and it's taken more than an hour and 15 minutes. Very disappointing.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop at 1921 N Zaragosa Rd, El Paso?
Wingstop at 1921 N Zaragosa Rd is open daily from 10:30 AM to midnight.
Can I order delivery or pick up my order from Wingstop El Paso?
Yes, Wingstop offers both in-store pickup and delivery services, including same-day and no-contact delivery.
Are there any drive-through services available at Wingstop El Paso N. Zaragosa Rd location?
No, the Wingstop location at N. Zaragosa Rd does not have drive-through services; it is closed for drive-through every day.
What types of wings and flavors can I order at Wingstop El Paso?
You can order classic or boneless wings and tenders with over 11 iconic flavors such as Lemon Pepper and Original Hot.
Where can I find Wingstop's menu and place an order online?
You can view the menu and place an order online at https://www.wingstop.com/location/wingstop-684-el-paso-tx-79938/menu.
What payment options are accepted at Wingstop El Paso N. Zaragosa Rd?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Are there any nearby restaurants where I could visit before or after enjoying Wingstop?
Yes, nearby restaurants include Wild Peckers, Dickey's Barbecue Pit, Yum Yum Sushi, Lin's Grand Buffet, DELICIAS Del MAR, Ojos Locos Sports Cantina, Spin-o-pizza, Katsura Sushi Bar, Taco Shop, Jack in the Box, Chuck E. Cheese, and St. Augustine Artisan Pizza.
What nearby locations could help customers navigate to Wingstop on N. Zaragosa Rd?
Nearby points of interest include Montwood Marketplace shopping center and Las Palmas Del Sol Emergency Center Zaragoza, which can help orient customers visiting Wingstop.
What nearby stores and services are available around Wingstop for additional errands or shopping?
Close to Wingstop, customers can find Urban Base Uniforms, The Vitamin Shoppe, EP Beauty Supply, Boost Mobile, Montana Barber Institute, Herb N' Legend Smoke Shop, Classy Nail Bar, The ONE Hair Salon & Spa, T and T Nail Spa, and Montwood Self Storage.
How can customers download the Wingstop app for faster ordering?
Customers can download the Wingstop app from the Apple App Store at https://apps.apple.com/us/app/wingstop/id454719277 or the Google Play Store at https://play.google.com/store/apps/details?id=com.mobilaurus.wingstopandroid.