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Wingstop

3.3
(1113 reviews)

Business Details

1921 N Zaragosa Rd, El Paso, TX
79938, United States
(915) 849-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop El Paso N. Zaragosa Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
1921 N Zaragosa Rd, El Paso, TX
79938, United States

Hours

Reviews

3.3
1,113 reviews
5 stars
437
4 stars
196
3 stars
93
2 stars
74
1 star
313

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for their helpfulness while others are criticized for rudeness and poor attitudes.

Order Accuracy

Frequent complaints about incorrect orders and long wait times, leading to customer frustration.

Food Quality

Food quality is inconsistent; some customers enjoyed the wings while others reported undercooked or poorly prepared items.

Wait Times

Long wait times are a common issue, with many customers reporting waits of over an hour for their orders.

Cleanliness

Concerns about cleanliness and maintenance of the restaurant environment, with reports of dirty tables and malfunctioning equipment.
  • MW
    Matthew “whyoucreepin100”
    Feb 17, 2026
    1.0
    They forgot half our order and what we did receive tasted awful 😔
  • AS
    Ashley Salomon
    Feb 11, 2026
    1.0
    Cashiers don’t always give you orders complete so you have to make sure you check the order. They almost never give you the cups for your drinks . And ignore customers after leaving the food on the counter unattended. You work here to provide customer service and satisfaction. Do better
  • NN
    Noel Natividad
    Jan 30, 2026
    4.0
    We ordered over $100 through Uber eats. We received only half the order. Driver was not given all the bags. Could not get ahold of the store. And had people over we were trying to feed. I needed the food, not the refund. I was upset. Had to leave company at my house while I drove to the store since no one answered the phone. Store was not full of customers, but the employees were hustling. I guess lots of phone riders on a Friday. Long story short, I gave the gentleman at the register, with a Jordan tattoo, an ear full. He took it, explained. Regardless of the reason it happened. He already has begun remaking our entire order. Handed me a couple cups for drinks while we waited. Took about 6 minutes. Fresh hot food. Everything cooked perfect. Delicious. Never had an attitude or made faces even though I was upset. I am thiiroughly pleased with the way he handled it. Had to give credit where credit is due this was one 1/30/26 order was placed at 6:33 pm. Will be back for sure. But for right now, in stuffed!!!
  • JG
    julia Gameros
    Jan 18, 2026
    5.0
    Calidad y servicio
  • ED
    Eri Delgado
    Jan 16, 2026
    2.0
    The wings were served cold and it seemed like they were bad, had stomach ache all night.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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