Whataburger

4.3
2913 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2130 E PAISANO DR, EL PASO, TX
79905, United States

Hours

Reviews

4.3
2,873 reviews
5 stars
1,857
4 stars
562
3 stars
196
2 stars
83
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, with some experiencing delays of over 30 minutes.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Staff Attitude

While some reviews praised friendly staff, others highlighted instances of rude behavior and poor customer service.

Food Quality

Many customers enjoyed the food quality, particularly the burgers, but there were also reports of cold or poorly prepared meals.
  • IH
    Israel Hernandez
    1 day ago
    4.0
    Perdieron mi orden y tardaron en servirme
  • YY
    Yayis
    Dec 20, 2025
    3.0
    Es molesto pedir algún producto (shake) por la App y llegando a ventanilla te dicen que no hay ese producto después de las 11pm lo raro que solo ciertos días ( depende del humor de los empleados) pasa esto, si es verdad que no venderán algún producto después de cierta hora bloquearlo en la app
  • ME
    monse enriquez
    Dec 20, 2025
    4.0
    No es la primera vez que ordeno en esta locación , siempre que voy me entregan mi comida rápido y caliente muy amables y todo pero ya tenían rato que no se equivocaban en mi orden o me la entregaban varios vario minutos después , el día de ahora12/19/25 se tardaron en entregarme mi hamburguesa , la cajera se portó muy amable al disculparse por la tardanza me explicó que iba a tomar unos minutos más por que tenían que hacerla otra vez (la avía pedido para llevar pero me la pusieron para comer en el lobby)me ofrecieron una galleta o un brownie pero lo malo es que no puedo comer chocolate (me hace daño) pero todos modos la tomé , los entiende yo también trabajo en un restaurante se que aveces se nos pueden pasar o olvidar una que otra orden , no me molesto en esperar unos minutos más
  • TT
    TaylorMade
    Dec 8, 2025
    2.0
    Stopped in for breakfast at the drive thru. 10 min wait on coffee, no thanks. 15 minutes for a breakfast sandwich... I'm already not a fan of wataburger... I might try another wataburger in the future, wataburger is always a last resort.
  • JV
    Jimmy Dallas Vigil
    Dec 2, 2025
    1.0
    The cashier Maria C was very rude. After I ordered she didn't hand me my number and I walked away then I realized she didn't give it to me. I approached her and she said well you were standing there. Wrong approach. Customer service she needs. Retraining. I work in customer service and I always greet the customer and try to fix things without any sarcastic comments.

Frequently Asked Questions About Whataburger

What are the pickup and delivery options available at Whataburger?

Whataburger offers in-store pickup, curbside pickup, and delivery services.

Where is Whataburger located?

Whataburger is located at 2130 E Paisano Dr, El Paso, TX 79905, USA.