Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Multiple customers reported poor service, including rude staff and incomplete orders.
Food Quality
Several reviews mentioned cold or stale food, with some expressing disappointment in the overall quality compared to previous experiences.
Positive Staff Interactions
Despite service issues, many customers praised specific staff members for their friendliness and helpfulness.
Consistent Favorites
Customers continue to enjoy the burgers and shakes, with some expressing loyalty to the brand despite recent issues.
RR
rudy Rey
6 days ago
3.0
Good burger but onion rings order is small for the price
AG
Antonio Martinez Galindo
Jan 5, 2026
5.0
Everything good, not as busy as others
AA
alphawolfnights
Dec 26, 2025
1.0
I love whataburger, I grew up with only one and it was in Tempe Arizona and my Dad would drive us there from a town away. I don’t leave reviews for whataburger, because I would always rate them a 5 because it’s my go to burger 100% of the time. But when I go a month or more without, because I am older and I have to watch what I eat…it’s more of a treat for me now. It really upsets me to have a bad burger. I ordered a double cheese burger minus pickles and tomatoes, with extra onion. What I received and discovered upon returning home was two patties with cheese and the bun. It had no mustard, no lettuce, no onion. I can make a patty at home and slap it on the stove, I mean really? Very disappointed in this stores lazy cashier who attended to the order over the speaker in drive thru.
LF
Lori Federico
Dec 21, 2025
1.0
I have been waiting almost 20min for my food. Staff so rude!!! What ever happened to whataburger service was so better back in the day s.
MT
Mo Taylor
Nov 29, 2025
1.0
Was craving some onion rings, so stopped for 2 shakes and a large order of o-rings. Worst ever. They were over fried. Had I noticed before I got home, I would've returned them and asked for my money back. I will give them credit for the shakes.
What are the pickup and delivery options available at Whataburger on S Americas Ave in El Paso?
Whataburger offers in-store pickup, curbside pickup, and delivery services to suit your preferences.
What are the operating hours of Whataburger at 131 S Americas Ave, El Paso?
Whataburger is open 24 hours a day, 7 days a week. Note that holiday hours might differ.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast as well as late-night food every day.
Is Whataburger family-friendly and accessible for children and people with disabilities?
Yes, Whataburger welcomes children and offers high chairs. It also has wheelchair accessible entrances, parking, seating, and restrooms.
Can customers dine in or order takeout at Whataburger?
Customers can dine in, order takeout, or use delivery and curbside pickup options at Whataburger.
What payment methods does Whataburger accept?
Whataburger accepts debit cards, credit cards, and mobile NFC payments. It does not require cash only.
Does Whataburger allow dogs inside or outside?
Whataburger does not allow dogs inside but does allow dogs outside the restaurant.
Which nearby places can customers visit before or after dining at Whataburger?
Customers can visit nearby locations such as ye-ye kitchen for Chinese food, Ross Dress for Less for shopping, or Redbox to rent movies and games.
Are there other food options near Whataburger on S Americas Ave?
Yes, nearby dining options include Bamboo Garden Express for Chinese food, PBS Pizza, Taco Bell for Mexican fast food, and Super Churro Split for desserts.
Where can customers find mobile phone stores near Whataburger?
Customers can find Cricket Wireless, T-Mobile, Metro by T-Mobile, and Boost Mobile all located nearby for their mobile phone needs.