Whataburger

4.4
3029 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
131 S AMERICAS AVE, EL PASO, TX
79907, United States

Hours

Reviews

4.4
2,970 reviews
5 stars
2,029
4 stars
559
3 stars
173
2 stars
78
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including incomplete orders, rude staff, and long wait times.

Food Quality

Several reviews mentioned cold or stale food, with inconsistent quality across visits.

Positive Experiences

Despite some negative feedback, many customers praised the delicious burgers and friendly staff at certain locations.

Management Concerns

Customers expressed dissatisfaction with management's responsiveness to service issues and overall staff training.

Cleanliness

Some reviews highlighted cleanliness and well-maintained facilities, contributing to a positive dining atmosphere.
  • MF
    myku san fang
    Nov 17, 2025
    5.0
    Todos los trabajadores super amables, bilingues y profesionales
  • PE
    Prince Erik
    Nov 14, 2025
    5.0
    Nunca decepciona y las meseras son demasiado amables ♡
  • JR
    Jorge Rocha
    Nov 8, 2025
    5.0
    Exelente servicio y trabajadores amables muy buena experiencia
  • HM
    Hector Martinez
    Oct 26, 2025
    1.0
    Bad service, incomplete order , not first time, and poor manager disponibility to resolve the situation.
  • AL
    Angel Leyva
    Oct 1, 2025
    5.0
    Look, I've been meaning to do this for a while. Since their 75th anniversary earlier this year to be exact. I've been hesitant because I am afraid I'll jinx it ,BUT, this location should 1000% be the industry standard. The employees are so on top of their game in every aspect possible. Their location was a MAD HOUSE during the 75th anniversary event and they were so calm, cool, and collected amidst the chaos that day. Every time I have gone since then they still don't drop the ball, I have been at this location at various times of the day & night & they make you feel so welcomed. The staff carries themselves in such a way you would never assume they were miserable lol I mean that in the highest form of flattery. The only thing I can ding is the atmosphere and I mean that purely because I don't like the sterilized look many of these type of restaurants have adopted, that's not the employee's fault obviously.

Frequently Asked Questions About Whataburger

What are the pickup and delivery options available at Whataburger on S Americas Ave in El Paso?

Whataburger offers in-store pickup, curbside pickup, and delivery services to suit your preferences.

What are the operating hours of Whataburger at 131 S Americas Ave, El Paso?

Whataburger is open 24 hours a day, 7 days a week. Note that holiday hours might differ.