Whataburger

4.4
3054 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
131 S AMERICAS AVE, EL PASO, TX
79907, United States

Hours

Reviews

4.4
2,995 reviews
5 stars
2,047
4 stars
561
3 stars
175
2 stars
78
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and incomplete orders.

Food Quality

Several reviews mentioned cold or stale food, with some expressing disappointment in the overall quality compared to previous experiences.

Positive Staff Interactions

Despite service issues, many customers praised specific staff members for their friendliness and helpfulness.

Consistent Favorites

Customers continue to enjoy the burgers and shakes, with some expressing loyalty to the brand despite recent issues.
  • RR
    rudy Rey
    6 days ago
    3.0
    Good burger but onion rings order is small for the price
  • AG
    Antonio Martinez Galindo
    Jan 5, 2026
    5.0
    Everything good, not as busy as others
  • AA
    alphawolfnights
    Dec 26, 2025
    1.0
    I love whataburger, I grew up with only one and it was in Tempe Arizona and my Dad would drive us there from a town away. I don’t leave reviews for whataburger, because I would always rate them a 5 because it’s my go to burger 100% of the time. But when I go a month or more without, because I am older and I have to watch what I eat…it’s more of a treat for me now. It really upsets me to have a bad burger. I ordered a double cheese burger minus pickles and tomatoes, with extra onion. What I received and discovered upon returning home was two patties with cheese and the bun. It had no mustard, no lettuce, no onion. I can make a patty at home and slap it on the stove, I mean really? Very disappointed in this stores lazy cashier who attended to the order over the speaker in drive thru.
  • LF
    Lori Federico
    Dec 21, 2025
    1.0
    I have been waiting almost 20min for my food. Staff so rude!!! What ever happened to whataburger service was so better back in the day s.
  • MT
    Mo Taylor
    Nov 29, 2025
    1.0
    Was craving some onion rings, so stopped for 2 shakes and a large order of o-rings. Worst ever. They were over fried. Had I noticed before I got home, I would've returned them and asked for my money back. I will give them credit for the shakes.

Frequently Asked Questions About Whataburger

What are the pickup and delivery options available at Whataburger on S Americas Ave in El Paso?

Whataburger offers in-store pickup, curbside pickup, and delivery services to suit your preferences.

What are the operating hours of Whataburger at 131 S Americas Ave, El Paso?

Whataburger is open 24 hours a day, 7 days a week. Note that holiday hours might differ.