Whataburger

4.1
2870 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
650 SUNLAND PARK DR, EL PASO, TX
79912, United States

Hours

Reviews

4.1
2,825 reviews
5 stars
1,639
4 stars
590
3 stars
211
2 stars
114
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders, leading to frustration.

Dining Experience

The newly remodeled location has a significantly smaller dining area, causing discomfort and dissatisfaction among patrons.

Food Quality

While some customers enjoyed the food, many expressed disappointment with cold meals, incorrect orders, and overall food quality.

Management Issues

Several reviews highlighted unprofessional management and poor employee training, contributing to a negative customer experience.

Wait Times

Long wait times for food, both in the drive-thru and dine-in, were commonly mentioned, with some customers waiting over 30 minutes.
  • GA
    George Albert
    Nov 17, 2025
    3.0
    So, they remodeled this place and we'll, now it doesn't feel like Whataburger anymore. The large open concept it had before was great. The dining room is very small, uncomfortable and the trash is located centrally in the passing area next to the soft drinks. I'm sorry this remodel is a miss for me. At least the food is still good. For now.
  • JS
    jacob stone
    Nov 16, 2025
    1.0
    I’m not exaggerating when i say every single time i go here to this location after they reopened, it has been non stop issues. i waited 30 minutes for 3 strips and they got my drink wrong as well. I can’t place a mobile order because every time do, they just let it sit on the heat warmers by their MUT and don’t run it out with their curbside employees.
  • DS
    Diana Serrano
    Nov 11, 2025
    4.0
    I love Whataburger, but lately not sure what is happening. Our burgers were cooked medium rare and they forgot to toast our buns on both sides. I do have to say thank you for not submerging our fries in salt though lol
  • CJ
    cash johnson
    Nov 3, 2025
    5.0
    This establishment delivers exceptional culinary offerings. The service provided is truly remarkable, exceeding expectations at every turn. Furthermore, the ambiance and overall design of the dining space contribute to a superior experience. This location stands out as a prime example of excellence in its sector.
  • SW
    Sandra Wright
    Nov 2, 2025
    1.0
    Night time manger very rude took forever and got all the way home and my food was full of bbq when I asked for a side of bbq on the side. I asked for my order to be corrected and she gave me my new sandwich half opened and fries spilled over the bag and wrong size that I paid for. I didn’t mind waiting for the correction after spending a hour in her line and still drive back to Get the correct order.

Frequently Asked Questions About Whataburger

Where is Whataburger located?

Whataburger is located at 650 Sunland Park Dr, El Paso, TX 79912, USA.

What are the operating hours for Whataburger?

Whataburger is open 24 hours a day, 7 days a week.