Whataburger

4.1
2907 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
650 SUNLAND PARK DR, EL PASO, TX
79912, United States

Hours

Reviews

4.1
2,862 reviews
5 stars
1,657
4 stars
592
3 stars
213
2 stars
117
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times for food, often exceeding 30 minutes, especially after the recent remodel.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Dining Experience

The remodeled location has a significantly smaller dining area, leading to a cramped and uncomfortable atmosphere for customers.

Staff Performance

Feedback indicated a lack of professionalism and attentiveness among staff, with several customers noting disengaged service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold meals, overcooked items, and overall decline in food quality post-remodel.
  • VA
    V A
    Jan 4, 2026
    1.0
    Everything time I come to this location I’m waiting more than 40 minutes for my food. I could understand if it’s a one time thing but it happens to me at least 10 times that it takes more then 40 Minutes to get my food. I know I’m not the only one who feels that way because I have multiple friends that go to that location and say they have to wait a long time to get their food
  • GD
    Gonzalo Dominguez
    Jan 3, 2026
    1.0
    Their sodas are always nasty they never taste like they supposed to, service is super slow and ambient is just not friendly anymore I really hate coming here even when it’s just the drive through.
  • EY
    Egg Yölkeo
    Dec 31, 2025
    1.0
    Ever since the new remodel, this location takes forever to get your food. Take lunch to get lunch cuz it will be a long wait.
  • AH
    Aiden Henderson
    Dec 31, 2025
    1.0
    Everything’s wrong with the order as usual. Cheeseburger no cheese, wrong drink and missing drinks. Was way better before the remodel
  • TT
    ThatMexicanGuy88
    Dec 28, 2025
    1.0
    Just spent 30 minutes waiting for a green chili double and a number 1 just to get a dried out burger that tasted as if it had been sitting under a heat lamp all day disgusting. 30 minutes and couldn’t even get a fresh burger.

Frequently Asked Questions About Whataburger

Where is Whataburger located?

Whataburger is located at 650 Sunland Park Dr, El Paso, TX 79912, USA.

What are the operating hours for Whataburger?

Whataburger is open 24 hours a day, 7 days a week.