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Whataburger

4.2
(2660 reviews)

Business Details

12140 MONTWOOD DR, EL PASO, TX
79936, United States
(915) 857-7262
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
12140 MONTWOOD DR, EL PASO, TX
79936, United States

Hours

Reviews

4.2
2,660 reviews
5 stars
1,626
4 stars
488
3 stars
183
2 stars
90
1 star
224
  • MR
    Miguel Rubio
    5 days ago
    1.0
    I can’t say anything bad about the food, a standard in Whataburger. But this review is towards customer service and the management I went last night not late around 10 pm no one in line probably 3 people eating, I was standing ready for someone to take my order after 20 minutes of no response, and asking if they were actually open, I got some really bad looks from everyone there, a manager walked by pushed some buttons on the register looked at me and walked away. I had to walk away and leave, for me service means everything, all I got say is training all around.
  • JB
    Jorge Bustamante
    Mar 15, 2026
    1.0
    My meal came in wrong, everything that was put on it was wrong. My wifes burger had mayonnaise, my chicken sandwich had barbecue and im missing fries that i paid for…. Terrible service, not worth the drive back
  • CC
    Chieflopez08
    Mar 6, 2026
    1.0
    The restaurant needs more training in customer service and food quality. When I placed an order, I didn’t receive the majority of it. I called the restaurant shift manager, but they didn’t seem to care about the issue. They just told me to call a different number.
  • JM
    J Mendoza
    Feb 27, 2026
    1.0
    This whataburger is SO STINGY with their sauce unless you ask for a specific amount they won't give it to you and even when I go in person they leave before I can even get the chance to ask. Its not that hard to ask for a specific amount and it CERTAINLY shouldn't be hard to read for the online orders, this is the fifth time I've had an issue with them. 😡
  • AM
    Anthony Mercado
    Feb 18, 2026
    1.0
    My wife paid for a #13 MEAL. And was told that they ran out of Gravy. Which is already paid for with the meal, so my wife asked for a buffalo and ranch. The girl at the counter proceeded to tell her she has to charge her for the buffalo sauce. Even though it’s THIER fault they were out or gravy. When I asked why they would charge when they’re the ones who aren’t providing what’s on the menu ahead replied with “ I don’t know “. I also asked her who and if the store manager was there and she IGNORED me. Fries were stale as well. Just figured I’d leave the review since to me, if I pay for something that comes with a meal, I’d expect to get all that’s said, that’s included. 2/17/2026 10:27 PM

Frequently Asked Questions About Whataburger

What are the pickup and delivery options available at Whataburger?

Whataburger offers in-store pickup, curbside pickup, and delivery services.

What are the operating hours of Whataburger in El Paso, TX?

Whataburger is open 24 hours a day, seven days a week.

Brand Certified Facts from Whataburger

This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 22, 2026Yext Knowledge Graph
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