Whataburger

4.2
2601 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
12140 MONTWOOD DR, EL PASO, TX
79936, United States

Hours

Reviews

4.2
2,548 reviews
5 stars
1,583
4 stars
482
3 stars
181
2 stars
88
1 star
214

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers praised the freshness and flavor, while others reported issues with dry or stale items.

Customer Service

Customer service experiences varied widely; some staff were noted for being friendly and attentive, while others received complaints about rudeness and lack of professionalism.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with drive-thru and online orders.

Cleanliness

Concerns raised about cleanliness in the restaurant, including dirty bathrooms and unkempt dining areas.

Speed of Service

Service speed was inconsistent; some customers experienced quick service, while others reported long wait times.
  • II
    Ilese
    Nov 15, 2025
    4.0
    Pretty good charbroiled flavoring but dryer than I expected.
  • JM
    Jeanette Miller
    Nov 14, 2025
    5.0
    Love their Classic Whataburger, but they have a great Chili burger too! Onion rings are fresh!
  • DD
    Dante
    Nov 3, 2025
    5.0
    They always do good with food. I never had a wrong order there.
  • EM
    Elena Barragan Morales
    Oct 31, 2025
    5.0
    Las hamburguesas son ricas dependiendo quien las haga, sacan de un apuro.
  • RL
    rodrigo lopez
    Oct 28, 2025
    5.0
    Honestly, best whataburger ever Mya and Penelope had amazing customer service and love how they’re friends!! Mya made sure we had our ketchup and penelope kept the area so clean ! Thank you girls definitely wil come back.

Frequently Asked Questions About Whataburger

What are the pickup and delivery options available at Whataburger?

Whataburger offers in-store pickup, curbside pickup, and delivery services.

What are the operating hours of Whataburger in El Paso, TX?

Whataburger is open 24 hours a day, seven days a week.