Whataburger

4.2
2079 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3500 DYER ST, EL PASO, TX
79930, United States

Hours

Reviews

4.2
2,064 reviews
5 stars
1,260
4 stars
400
3 stars
183
2 stars
65
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, regardless of the time of day.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers consistently receiving missing items or wrong orders.

Customer Service

Feedback on staff behavior was mixed; while some praised friendly service, others reported rudeness and unprofessionalism from employees and management.

Food Quality

The food quality received positive remarks, particularly for the burgers and shakes, although there were complaints about inconsistent preparation and portion sizes.

Cleanliness

Cleanliness was a concern for some customers, with reports of unsanitary conditions during certain visits, though there were also mentions of improvements in cleanliness.
  • AA
    Alejandra Avila
    Nov 14, 2025
    1.0
    Apparently you gotta pay extra to get buffalo sauce on your buffalo ranch sandwich
  • GL
    Gael Lopez
    Nov 13, 2025
    1.0
    Nunca hacen su jale bien, papas grandes me las dieron por la mitad y los whatawings todos inches secos valen v
  • KL
    Katie Layco
    Nov 13, 2025
    1.0
    Drive thru empty, restaurant empty. Some food cold other food burnt.... over 20 min wait for 3 meals over 45 bucks....
  • GJ
    Guillermo Jaramillo
    Nov 8, 2025
    4.0
    Ordered take out through app. Picked it up with no hassles. Whole process took less than 15 minutes.
  • AG
    Alan Gietz
    Oct 20, 2025
    1.0
    They consistently take way too long to prepare any amount of food. Want an ice coffee or a chicken sandwich? Be ready to wait 15 to 20 minutes even if it's a slow Monday afternoon. The crew is pretty rude and inconsiderate as well. This Whataburger is down the street from my house, but the service and wait is so terrible I rather drive the 15 minutes down Dyer to get my meal faster.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 3500 Dyer St, El Paso?

Whataburger is open 24 hours a day, 7 days a week at 3500 Dyer St, El Paso.

Does Whataburger offer delivery or pickup options?

Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services.