Whataburger

4.2
2091 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3500 DYER ST, EL PASO, TX
79930, United States

Hours

Reviews

4.2
2,076 reviews
5 stars
1,267
4 stars
401
3 stars
183
2 stars
66
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised friendly staff and managers, others reported rude behavior and unprofessionalism from management.

Order Accuracy

Many customers experienced issues with order accuracy, frequently receiving incorrect items or missing components.

Wait Times

Numerous reviews highlighted long wait times for food, both in-store and drive-thru, often exceeding 20 minutes.

Food Quality

Food quality received positive remarks, particularly for burgers and shakes, but there were complaints about inconsistent freshness and portion sizes.

Cleanliness

Cleanliness was a concern for some customers, with reports of unsanitary conditions during certain visits, although there were also mentions of improvements.
  • KM
    Katelynn Marie
    2 days ago
    5.0
    I have nothing but amazing things to share about this place. I stopped by Wednesday for my usual work lunch and the crew was all hands on. I only get a thirty minute lunch and I keep coming back to this location because they always get the job done one time.
  • SB
    sandra benitez
    2 days ago
    5.0
    The food was absolutely amazing! Im always coming back to this location for the green chile double , and they always make my day by surprising me with the fresh burger staff makes you feel welcomed , they are always friendly
  • LV
    Luis Valles
    Dec 27, 2025
    5.0
    Manager Jesse Franco delivers absolutely amazing customer service at Whataburger! He is incredibly friendly, professional, and always goes above and beyond to make sure customers are taken care of. You can tell he truly cares about both the customers and his team. Jesse’s positive energy and leadership make every visit better, and he’s a big reason this Whataburger stands out. Outstanding service like this keeps customers coming back!
  • CG
    Carlos Gomez
    Dec 26, 2025
    1.0
    Went to this location through drive through, spoke to the immature very unprofessional shift manager name JESSE demanding a receipt like if the picture of the plastic in the burger is not enough terrible service from this manger.
  • JJ
    Jay
    Dec 12, 2025
    5.0
    Got a #6 with onion rings. Food was excellent and they didn't skimp out on the avocado or bacon. The tea was brewed admirably, not boiled into oblivion. My order came out in less than 2 minutes as well.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 3500 Dyer St, El Paso?

Whataburger is open 24 hours a day, 7 days a week at 3500 Dyer St, El Paso.

Does Whataburger offer delivery or pickup options?

Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services.