Whataburger

4.3
2155 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5270 DONIPHAN DR, EL PASO, TX
79932, United States

Hours

Reviews

4.3
2,132 reviews
5 stars
1,356
4 stars
379
3 stars
164
2 stars
74
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with wait times often exceeding 30 minutes.

Food Quality

Inconsistent food quality was noted, with complaints about cold, stale, or overly salty items.

Customer Service

While some employees received praise for their friendliness, others were criticized for poor service and lack of professionalism.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.

Order Accuracy

Customers frequently experienced issues with incorrect orders and missing items.
  • RH
    Rexx Havoc
    Nov 13, 2025
    5.0
    WHATABURGER dominates the landscape!
  • JC
    Jose Carlos
    Nov 10, 2025
    1.0
    I spent almost $50 at this Whataburger and it was a complete disaster. I repeated my order three times, especially for my drink I asked for half sweet tea and half lemonade, but all I got was plain tea. On top of that, I was missing a set of fries. When I went to pick up my order, the guy who gave me my food yelled at me rudely, just saying “here” with no manners. I also always see employees on their phones, playing around, not paying attention to customers. Ingrid really needs to get this location under control. This Whataburger has been a mess for too long. Train your staff better!
  • DC
    Danny Correa
    Oct 23, 2025
    1.0
    Unfortunately, the rebuild was not intended for indoor service. Way too small to accommodate more than 20 people. So sad, I ended up leaving.
  • DA
    Delgado Sáenz Diego Alberto
    Oct 20, 2025
    3.0
    La comida estuvo muy buena como siempre, el problema fue que espere más de 40 minutos por mi comida, vi como otros que pidieron después de mi incluso se habían ido del restaurante.
  • LS
    Lizette Salazar
    Oct 17, 2025
    5.0
    Arielle and Ashley were very friendly. Food came out fast. Angel went above and beyond to go back and get me mustard. Great service!!

Frequently Asked Questions About Whataburger

What are Whataburger's operating hours at the Doniphan Dr location in El Paso?

Whataburger is open 24 hours a day, 7 days a week at its Doniphan Dr location in El Paso.

Does Whataburger offer in-store and curbside pickup options?

Yes, Whataburger offers in-store pickup as well as curbside pickup services.