Whataburger

4.3
2172 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5270 DONIPHAN DR, EL PASO, TX
79932, United States

Hours

Reviews

4.3
2,149 reviews
5 stars
1,368
4 stars
381
3 stars
165
2 stars
72
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some praising friendly staff while others report rude behavior and poor communication.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and inconsistent food quality.

Wait Times

Long wait times are frequently mentioned, with some customers waiting over 30 minutes for their food, leading to frustration.

Food Quality

While some reviews highlight delicious burgers, others report issues with cold or over-salted food, indicating a decline in quality.

Cleanliness

Several customers noted dirty tables and unsanitary conditions, impacting their overall dining experience.
  • LG
    Lisa Gonzales
    Jan 5, 2026
    3.0
    Just stopped for drinks. Husband ordered an unsweet tea Arnold palmer (half unsweet tea/half zero sugar lemonade) since he is diabetic. The order was repeated back multiple times to us (at least 3). When he took a drink, it was sweet tea instead of unsweetened tea.
  • A8
    Ace 86
    Dec 31, 2025
    1.0
    Evertime I go to this place they either mess up the order or I wait in line for over 30 min for a mid burger.
  • JJ
    John James
    Dec 29, 2025
    5.0
    The staff there are super friendly, I go there once or twice a month, they always get my order correct.
  • VP
    Vanessa Parra
    Dec 29, 2025
    5.0
    Whataburger you are wonderful all around, coming from a In & Out Californian. Please train your cashiers to communicate more. That's all I got. Otherwise... it's amazing.
  • FL
    Fernie Limon
    Dec 18, 2025
    5.0
    Good burgers Busy but decent time in getting served

Frequently Asked Questions About Whataburger

What are Whataburger's operating hours at the Doniphan Dr location in El Paso?

Whataburger is open 24 hours a day, 7 days a week at its Doniphan Dr location in El Paso.

Does Whataburger offer in-store and curbside pickup options?

Yes, Whataburger offers in-store pickup as well as curbside pickup services.