Whataburger

4.1
445 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
11400 GATEWAY BLVD N, EL PASO, TX
79934, United States

Hours

Reviews

4.1
445 reviews
5 stars
272
4 stars
76
3 stars
26
2 stars
16
1 star
55

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, both in-store and through the mobile app.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attention.

Food Quality

While some reviews highlighted fresh and delicious food, others complained about cold, stale, or improperly prepared items.

Cleanliness

Feedback on cleanliness was mixed; some customers found the restaurant clean and welcoming, while others reported dirty tables and unsanitary conditions.

Speed of Service

The speed of service received mixed reviews, with some customers appreciating quick drive-through service, while others experienced long wait times.
  • RR
    Ramon
    Nov 15, 2025
    5.0
    Excellent service, one of the most cleanest restaurant locations I've been too
  • WT
    William “Bill” Tinklepaugh
    Nov 15, 2025
    2.0
    Whata Junior lousy! Meat patty extremely thin.. @nearly 5 bucks! You can do a whole lot better across the street at Micky-dees on a "McDouble Burger and save a little coin on the deal. See for yourself...
  • DJ
    David Jeremy
    Nov 1, 2025
    1.0
    Worst food experience I have had in over a year. Burgers were old and cold. Even though I was very specific in my order and had to repeat it 3 times - it came out completely wrong. I followed my wife’s order completely asking for a bacon cheeseburger with a regular bun, no vegetables, with mustard. It came covered with onions, pickles, and lettuce. The smell of the onions made her ill and so she didn’t eat dinner at all. I had asked to add bacon and avocado to my jalapeño cheeseburger. It came with no bacon. I looked at better options but chose the nearest Whataburger for speed and convenience due to watching the game. Ruined my evening and made me slow to do any fast food.
  • RG
    Rachel Gibbs
    Oct 30, 2025
    1.0
    They almost all the time get order wrong especially when you order through mobile app. Changing to a new location even though it's farther away.
  • LP
    Larry Powers
    Oct 20, 2025
    1.0
    I don't know what it is about Whataburger and their inability to get an order right. And it doesn't matter if I use the drive through or go inside. They always get it wrong. Today I ordered two sausage biscuits with cheese and no egg. Today, they forgot the cheese. Usually they forget and add the egg anyway, despite numerous times telling them "no egg." They can't get a burger order right either. It's always something wrong. I wish we had an In-N-Out Burger here.

Frequently Asked Questions About Whataburger

What is the history behind Whataburger?

Whataburger was founded in 1950 by Harmon Dobson with the idea of serving a burger so big it took two hands to hold and so good that customers exclaimed, 'What a burger!' It remains family owned and operated today.

What are the operating hours of Whataburger in El Paso?

This Whataburger location is open 24 hours a day, 7 days a week.