Whataburger

4.0
947 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
13391 GATEWAY WEST BLVD, EL PASO, TX
79928, United States

Hours

Reviews

4.0
947 reviews
5 stars
564
4 stars
127
3 stars
64
2 stars
49
1 star
143

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting fresh taste and delicious burgers, but some reported issues with cold or old food.

Service Issues

Many reviews highlighted poor customer service, including rude staff and frequent order mistakes.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported filthy conditions and dirty tables.

Wait Times

Numerous customers expressed frustration with long wait times for orders, both in-store and curbside.

Order Accuracy

A significant number of reviews mentioned problems with incorrect orders and missing items.
  • JF
    Jonathan Figueroa
    Nov 16, 2025
    1.0
    Can’t get a cup holder for 5 drinks, yet they know half of their business is drive-through orders. Food isn’t as good as it use to be.
  • VP
    Victor Daniel Pavia
    Nov 15, 2025
    5.0
    Excellent burgers!!!
  • DC
    Daniel Gerardo Silva Chavez
    Nov 4, 2025
    5.0
    Good food and fast service.🎃
  • NB
    Nancy Burciaga
    Oct 31, 2025
    3.0
    Great fresh taste
  • NG
    Nick Gallegos
    Oct 13, 2025
    1.0
    Second time I pay for something and don’t get it. This only whataburger it happens at. One time didn’t get a meat in my burger and this time ordered a large fries and didn’t get it. Very annoying to get to a destination hungry and realize they didn’t give you part of order you paid for.

Frequently Asked Questions About Whataburger

Where is Whataburger located?

Whataburger is located at 13391 Gateway West Blvd, El Paso, TX, 79928, US.

What are the operating hours of Whataburger?

Whataburger is open 24 hours a day, seven days a week.