Brand Certified
Whataburger
3.9(976 reviews)
Certified by Whataburger • Feb 22, 2026
Business Details
13391 GATEWAY WEST BLVD, EL PASO, TX
79928, United States
Certified by Whataburger • Feb 22, 2026
(915) 263-8427
Certified by Whataburger • Feb 22, 2026
http://www.whataburger.com/
Certified by Whataburger • Feb 22, 2026
About
Certified by Whataburger • Feb 22, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Whataburger • Feb 22, 2026
Hours
Certified by Whataburger • Feb 22, 2026
Reviews
3.9
976 reviews
5 stars
575
4 stars
131
3 stars
66
2 stars
52
1 star
152
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and delicious, although some mentioned inconsistencies in quality and temperature.
Customer Service
Service experiences varied widely; while some praised individual staff members for their friendliness, many reported poor service, rude attitudes, and issues with order accuracy.
Wait Times
Numerous reviews highlighted long wait times for food, both in-store and for curbside orders, leading to frustration among customers.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms, which negatively impacted their dining experience.
- EVErik ValverdeFeb 18, 20261.0I am writing to express my dissatisfaction with a recent order I placed at your restaurant. Unfortunately, my experience was very disappointing due to multiple issues with my order. Several items were missing from my order, and my burger was not cooked the way I specifically requested. In addition, I asked for no ice in my drink, but it was still served with ice. These may seem like small details, but they are important to customers who expect their food to be prepared as ordered. This is not the level of service I expect, and it was frustrating to receive an incorrect and incomplete order. I would appreciate it if this matter could be addressed to ensure better attention to customer instructions in the future.
- LVLuis VillaFeb 13, 20261.0SLOW!!!!!!!!! This location can't get organized and lacks leadership. SLOWWWW!
- MMMister MayaJan 27, 20265.0We got fresh burgers so it made the taste so much better. Fries were okay as always though.
- JRJennifer RodriguezJan 25, 20262.0Food there is decent however, a manager by the name of Jasmine has a lack of customer service and always has a bad attitude making my visits unpleasant.
- MMMarioJan 18, 20265.0Food was really good today and service was as well !
Brand Certified Facts from Whataburger
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Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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