Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Numerous reviews mentioned that the food was often cold, old, or poorly prepared.
Customer Service
A significant number of customers expressed dissatisfaction with rude or unprofessional staff behavior.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unclean food preparation areas.
Service Speed
Customers frequently complained about slow service, with long wait times for food.
AM
Adrienne Marie
Nov 17, 2025
1.0
Do I want my change??? Of course I want my change. Why was i even asked....
AE
Antonio Esquivel
Nov 16, 2025
2.0
Whoever the kid in the front Justin is they need to follow his work ethic. Managers act like they own the place he's the one always busting his behind.
AB
Ashley Bernhard
Oct 23, 2025
1.0
We frequent this Wendy’s and stopped to grab some lunch on the way home. They completely forgot one of my meals so I had to circle around and ask for it. The food all tasted very old like it had been sitting out for a while and the iced coffee I got tasted sour like it was spoiled.
MS
Manuel Saenz
Oct 15, 2025
5.0
Used drive thru to get some frostys for the kids, tried all the new frostys they have, the original chocolate is still the best.
KK
Kelsee Kovacik
Oct 11, 2025
1.0
We’ve given this place many chances and they almost always disappoint. They either forget all of your items or barely try when preparing your food. They literally don’t care about good service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in El Paso, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter El Paso, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (915) 200-4114.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Montana Ave & Rich Beem Wendy’s serve breakfast?
Yes, this Wendy’s location in El Paso, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Montana Ave in El Paso, TX?
The drive-thru is open from 6:30 AM to 2:00 AM Monday through Thursday, 24 hours on Friday and Saturday, and from midnight to 2:00 AM on Sunday.
Does this Wendy’s location serve breakfast?
Yes, this Wendy’s location serves breakfast with a selection of breakfast combos, sandwiches, coffee, and sides available.
Can I order Wendy’s food for delivery or takeout at this location?
Yes, Wendy's offers takeout, delivery, dine-in, and drive-thru services at this location.
What payment options are accepted at Wendy's on Montana Ave?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy’s location for questions or feedback?
You can call the location directly at (915) 200-4114 or reach out to Wendy’s Customer Care team via their Contact page or survey website.
Is the Wendy’s on Montana Ave currently open?
Yes, this Wendy's location is open, committed to serving high-quality food every day via dine-in, drive-thru, or delivery where available.
What are some nearby places I can visit before or after eating at Wendy’s?
Nearby places include Wingstop for chicken wings, Dunkin' for coffee and donuts, and Los Charritos for Tex-Mex cuisine—all great options to explore around this area.
Is there a convenient coffee shop near Wendy’s on Montana Ave?
Yes, Starbucks and Dunkin' are nearby coffee shops where you can grab a coffee or smoothie before or after your meal at Wendy’s.
Are there other fast food restaurants close to Wendy’s on Montana Ave?
Yes, McDonald's and Wingstop are nearby fast food options for customers looking for variety in their dining choices.
How can I find menu prices and nutrition information for Wendy’s Montana Ave location?
You can find menu prices and nutrition information on Wendy’s official website or mobile app by selecting this location and viewing the menu items.