Brand Certified
Wendy's
3.4(275 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
12701 Montana Ave, El Paso, TX
79938, United States
Certified by Wendy's • Feb 22, 2026
(915) 200-4114
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/tx/el-paso/12701-montana-ave
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.4
275 reviews
5 stars
115
4 stars
46
3 stars
19
2 stars
12
1 star
83
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and tables.
Customer Service
Numerous customers reported rude and unhelpful staff, with many experiences of poor service and attitude from employees.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with food preparation.
Food Quality
Several reviews mentioned that the food was old, cold, or not prepared to standard, leading to disappointment.
Management Issues
Feedback indicated poor management practices, including lack of training for staff and inadequate handling of customer complaints.
- CGCynthia GFeb 1, 20261.0Ordered online only for me to have to cancel because the store is “closed” on a Sunday at 6pm. Went inside to order and their first kiosk doesn’t work. The card reader isn’t even lit and there’s no sign it’s out of order. This is a new Wendy’s and it’s already seeming run down. Go to the Zaragoza one instead.
- SOsamuel ontiverosJan 12, 20261.0Avoid at all costs
- BCBear CovarubiaJan 6, 20262.0Store was very dirty, tables, sticky, floors, dirty
- JFJazmin FJan 1, 20261.0They are so rude here and the place is so dirty you can tell they dont pay attention to detail. They are always messing up with mobile orders and half of the staff has no idea what's going on. Such a shame. But good thing is mcdonalds is across the street.
- AJAviance JironDec 16, 20255.0It's always very hot in there.
Frequently Asked Questions About Wendy's
Is Montana Ave & Rich Beem Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Montana Ave in El Paso, TX?
The drive-thru is open from 6:30 AM to 2:00 AM Monday through Thursday, 24 hours on Friday and Saturday, and from midnight to 2:00 AM on Sunday.
Does this Wendy’s location serve breakfast?
Yes, this Wendy’s location serves breakfast with a selection of breakfast combos, sandwiches, coffee, and sides available.
Can I order Wendy’s food for delivery or takeout at this location?
Yes, Wendy's offers takeout, delivery, dine-in, and drive-thru services at this location.
What payment options are accepted at Wendy's on Montana Ave?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy’s location for questions or feedback?
You can call the location directly at (915) 200-4114 or reach out to Wendy’s Customer Care team via their Contact page or survey website.
Is the Wendy’s on Montana Ave currently open?
Yes, this Wendy's location is open, committed to serving high-quality food every day via dine-in, drive-thru, or delivery where available.
What are some nearby places I can visit before or after eating at Wendy’s?
Nearby places include Wingstop for chicken wings, Dunkin' for coffee and donuts, and Los Charritos for Tex-Mex cuisine—all great options to explore around this area.
Is there a convenient coffee shop near Wendy’s on Montana Ave?
Yes, Starbucks and Dunkin' are nearby coffee shops where you can grab a coffee or smoothie before or after your meal at Wendy’s.
Are there other fast food restaurants close to Wendy’s on Montana Ave?
Yes, McDonald's and Wingstop are nearby fast food options for customers looking for variety in their dining choices.
How can I find menu prices and nutrition information for Wendy’s Montana Ave location?
You can find menu prices and nutrition information on Wendy’s official website or mobile app by selecting this location and viewing the menu items.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website