Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
624 reviews
5 stars
297
4 stars
123
3 stars
48
2 stars
39
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and sticky floors.
Management Concerns
Feedback indicated issues with management, including lack of leadership and poor customer service from management staff.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
- DSDirtyBird SanchezOct 29, 20251.0Ordered the meal and it was quick, but the drink was an ice tea no sugar…. It tasted like black liqueurish and underarm…. Manager said it was a different flavor tea…. Chulo without the H.
- DADemi ArciniegaOct 17, 20251.0Service was awful. Food arrived incredibly late. The food was cold half done and my frosty was opened. I understand delays and being busy but my order should have been ready by the time the delivery driver got there. As well as they could have at least packaged my food right. I normally enjoy Wendy’s but the service this time was just totally unacceptable.
- AJAaron Serrano JrOct 11, 20255.0This is the only Wendy's I like on northwestern blvd Blvd
- GBGabriel BacaOct 8, 20252.0They don't even ask if you want small medium or large anymore that the drive-thru, they just put it as large also they've gone to bagged lettuce which has that plastic flavor. Also be careful if you're collecting points because they will scan your receipt for the points for themselves and give you the receipt and it won't work.
- SCSteel CloudOct 8, 20252.0Ordered at the dirty counter. I informed the cashier who said it would be cleaned. Twenty minutes later, still dirty and sticky. Every table in the dining room was dirty to varying degrees. The fountain shot out too much ice and spilled onto the floor. The area around the fountain had both water and dried sticky soda. My food was left at the front counter. No one, that I was aware, called my number. The counter was still dirty. In fairness, the food was hot, presentable and prepared well. This was my first visit. I'm not sure I'll return to dine in. Hope the management reads this. Hope someone takes action.
Frequently Asked Questions About Wendy's
Is 7731 Paseo Del Norte Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 7731 Paseo Del Norte, El Paso?
The drive-through is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 3:00 AM on Fridays and Saturdays.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 7731 Paseo Del Norte serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 7731 Paseo Del Norte?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Is delivery available from this Wendy's location?
Yes, delivery is available. You can check delivery availability and place orders via the Wendy's app or at order.wendys.com by entering your delivery address.
Does Wendy's 7731 Paseo Del Norte offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
How can I contact Wendy's at 7731 Paseo Del Norte for questions or feedback?
You can call the location directly at (915) 235-0466 or contact customer care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Contact page or Customer Satisfaction Survey online.
Are there any gyms near Wendy's at 7731 Paseo Del Norte?
Yes, Planet Fitness and Serve are nearby gyms, offering sports, fitness instruction, and recreational activities you might want to visit before or after your meal.
What coffee shops can I find near this Wendy's location?
Dutch Bros Coffee, Starbucks, Dunkin', and Smoothie King are nearby coffee shops where you can grab a coffee or smoothie to go along with your visit to Wendy's.
Are there other dining options close to Wendy's at 7731 Paseo Del Norte?
Nearby dining options include Dave's Hot Chicken, Tropical Smoothie Cafe, KFC, West Texas Chophouse - Cimarron, and Birria El Cuate food truck, providing a variety of cuisines to explore.
Where can I find Wendy's menu and place an order online?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com.