Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,329 reviews
5 stars
555
4 stars
291
3 stars
168
2 stars
79
1 star
236
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several mentioning long wait times and poor communication.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and failure to accommodate special requests.
Food Quality
Numerous reviews highlighted issues with food freshness, including cold items and poorly prepared meals.
Cleanliness
Several customers noted unsanitary conditions, including flies in the dining area and dirty tables.
Management Issues
Consistent feedback indicated poor management practices, including lack of staff training and inadequate response to customer complaints.
- MMMattNov 12, 20251.0Went here for breakfast and asked if they were doing anything for Veterans Day, the speaker person announced yes but with an attitude. Pulled around to the window to pay and pick up. Paid the person and she was still giving attitude. Brought me the food 8-10 minutes later. Another person handed me the bag and just gave me the nastiest of looks for no reason. Both of the ladies behind the window made it out like I did something wrong by ordering the veterans meal. From the moment I pulled up, to the moment I left, snarl attitude, rude looks, aggressive hand offs. Cold food. It was just a biscuit and fries… the fries were ice cold. They really, and I mean REALLY made it seem like they didn’t want to be there or server anyone. Got there 30 minutes after they opened so it’s not like I was rushing them to open or showed up when they were closing. Cold food. Bad attitude. Cold shoulders. Nothing about this experience was inviting.
- LGLaura G.Nov 8, 20251.0This restaurant is horrible. They have false advertisement, naming their burgers BIG BACON and then you get a child's menu burger. if I wanted to eat like a child I'd go order a happy meal. When I see Big I expect a big burger. And the management is children who don't know how to handle complaints and they want to argue and ask if if you ordered the double. Your menu doesn't give those specifications, so no. This place sucks and I don't recommend. The fries are also disgusting you can taste the oil is old.
- AUAntonette UlloaNov 5, 20253.0I was there November 5 @21:12. I guess the lady running drive thru is new. I ordered large fries and the new cold brew coffee chocolate. She made a shake or something. I told her no, I really wanted the coffee. Her co workers, black man assisted and made my coffee. I dont think she was trained to make it yet. Nothing against her. She charged me 8.84? I gave her two five dollar bills. In change she gave me 16 cents. Please give my dollar to my Barista. I already made it home and I dont plan on going back. Great cold foam coffee! Thank you.
- RJRebecca Ann JimenezNov 3, 20252.0Order breakfast for the first time and the last.. The potoes were hard and cold think they were left overs. The croissant was cold in the middle the only good thing about this location was the coffee.
- RERaul EscaleraOct 19, 20255.0Went through the drive through and they handled two vehicles in front of me quickly took my order with no problem and not only that but with clarity! The food was actually cooked like they cared. They all deserve a raise ! ASAP.
Frequently Asked Questions About Wendy's
Is Mlk Jr Blvd & Patriot Freeway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in El Paso, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter El Paso, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (915) 229-7966.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mlk Jr Blvd & Patriot Freeway Wendy’s serve breakfast?
Yes, this Wendy’s location in El Paso, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 10771 Gateway Plaza Blvd still open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the opening hours for the drive-thru at this Wendy's?
Drive-thru is open from 6:30 AM to 2:00 AM Monday to Thursday and Sunday, and until 3:00 AM on Friday and Saturday.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's for questions or feedback?
You can call (915) 229-7966, reach Customer Care via live chat or phone at 888-624-8140, or fill out their customer satisfaction survey online.
Are there any nearby beauty salons close to Wendy's at Gateway Plaza Blvd?
Yes, nearby beauty salons include Waxing The City, Benefit Cosmetics Brow Bar, Foxy Nails, Sport Clips Haircuts, and Northeast Nail Spa, convenient for a beauty appointment before or after your meal.
What nearby stores can I visit when I come to Wendy's at Gateway Plaza Blvd?
You can visit nearby stores such as Ulta Beauty, Dollar Tree, Ross Dress for Less, Marshalls, and Big Lots for shopping alongside your visit to Wendy's.
Are there any other dining options near Wendy's at Gateway Plaza Blvd?
Nearby dining options include Chipotle Mexican Grill for Tex-Mex, Bahama Buck's for desserts and ice cream, and Peter Piper Pizza for pizza and buffet-style meals.
Is there a nearby place where I can pick up Amazon packages when I visit Wendy's?
Yes, there is an Amazon Locker labeled 'Shield' nearby for convenient package pickup.