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Wendy's

3.6
(1351 reviews)

Business Details

(915) 229-7966

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10771 Gateway Plaza Blvd, El Paso, TX
79924, United States

Hours

Reviews

3.6
1,351 reviews
5 stars
560
4 stars
290
3 stars
169
2 stars
82
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food temperature, freshness, and incorrect items being served.

Management Issues

Several customers noted a lack of effective management and training, leading to disorganization and poor employee performance.

Cleanliness

The restaurant was often described as dirty, with reports of flies and unsanitary conditions.
  • MJ
    Melissa Marie Jacobo
    Feb 16, 2026
    1.0
    Horrible service. I couldn’t understand the man when ordering. My nuggets were dry and my burger wasn’t plain I didn’t get my fries. Looks like new employees they places needs to get there orders correct.
  • CO
    Cedrick Ochoa
    Feb 11, 2026
    1.0
    Crazy how slow the line is. With just 4 cars at 7:00pm
  • JG
    Joe Garcia
    Feb 11, 2026
    1.0
    Waited an hour in line and of course I get home and the order is wrong
  • EE
    Ethan
    Feb 7, 2026
    1.0
    Ordered 2 burgers only got 1 and also had to wait a while for food and no receipt and for some reason parking lot was closed so I had to walk in
  • DD
    Dave
    Feb 5, 2026
    5.0
    Ok this was a 1 star but is now a 5 star. Read until the end! I arrived at 7:08pm. They asked me to pull up to the stop sign while they made my order. 30 minutes later I go in to check on my order and they had forgotten about me. The food was nowhere to be seen. They make me the order and give it to me. I go outside to my car just to find out they also gave my wife in the car some of the items? YOU GUYS IT ENDED UP BEING THE ULTIMATE DUB! 50 MINUTE WAIT BUT ULTIMATLY 2.37 TIMES THE FOOD!

Frequently Asked Questions About Wendy's

Is Mlk Jr Blvd & Patriot Freeway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 10771 Gateway Plaza Blvd still open?

Yes, this Wendy's location is open and committed to serving quality food every day.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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