Brand Certified
Wendy's
3.6(1351 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
10771 Gateway Plaza Blvd, El Paso, TX
79924, United States
Certified by Wendy's • Feb 22, 2026
(915) 229-7966
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/tx/el-paso/10771-gateway-plaza-blvd
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.6
1,351 reviews
5 stars
560
4 stars
290
3 stars
169
2 stars
82
1 star
250
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted issues with food temperature, freshness, and incorrect items being served.
Management Issues
Several customers noted a lack of effective management and training, leading to disorganization and poor employee performance.
Cleanliness
The restaurant was often described as dirty, with reports of flies and unsanitary conditions.
- MJMelissa Marie JacoboFeb 16, 20261.0Horrible service. I couldn’t understand the man when ordering. My nuggets were dry and my burger wasn’t plain I didn’t get my fries. Looks like new employees they places needs to get there orders correct.
- COCedrick OchoaFeb 11, 20261.0Crazy how slow the line is. With just 4 cars at 7:00pm
- JGJoe GarciaFeb 11, 20261.0Waited an hour in line and of course I get home and the order is wrong
- EEEthanFeb 7, 20261.0Ordered 2 burgers only got 1 and also had to wait a while for food and no receipt and for some reason parking lot was closed so I had to walk in
- DDDaveFeb 5, 20265.0Ok this was a 1 star but is now a 5 star. Read until the end! I arrived at 7:08pm. They asked me to pull up to the stop sign while they made my order. 30 minutes later I go in to check on my order and they had forgotten about me. The food was nowhere to be seen. They make me the order and give it to me. I go outside to my car just to find out they also gave my wife in the car some of the items? YOU GUYS IT ENDED UP BEING THE ULTIMATE DUB! 50 MINUTE WAIT BUT ULTIMATLY 2.37 TIMES THE FOOD!
Frequently Asked Questions About Wendy's
Is Mlk Jr Blvd & Patriot Freeway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 10771 Gateway Plaza Blvd still open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the opening hours for the drive-thru at this Wendy's?
Drive-thru is open from 6:30 AM to 2:00 AM Monday to Thursday and Sunday, and until 3:00 AM on Friday and Saturday.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's for questions or feedback?
You can call (915) 229-7966, reach Customer Care via live chat or phone at 888-624-8140, or fill out their customer satisfaction survey online.
Are there any nearby beauty salons close to Wendy's at Gateway Plaza Blvd?
Yes, nearby beauty salons include Waxing The City, Benefit Cosmetics Brow Bar, Foxy Nails, Sport Clips Haircuts, and Northeast Nail Spa, convenient for a beauty appointment before or after your meal.
What nearby stores can I visit when I come to Wendy's at Gateway Plaza Blvd?
You can visit nearby stores such as Ulta Beauty, Dollar Tree, Ross Dress for Less, Marshalls, and Big Lots for shopping alongside your visit to Wendy's.
Are there any other dining options near Wendy's at Gateway Plaza Blvd?
Nearby dining options include Chipotle Mexican Grill for Tex-Mex, Bahama Buck's for desserts and ice cream, and Peter Piper Pizza for pizza and buffet-style meals.
Is there a nearby place where I can pick up Amazon packages when I visit Wendy's?
Yes, there is an Amazon Locker labeled 'Shield' nearby for convenient package pickup.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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