Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Order Accuracy
Many customers reported issues with incorrect orders and incomplete items, leading to dissatisfaction.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others complained about old or poorly prepared food.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Speed of Service
Customers frequently noted slow service, particularly during busy times or late-night hours.
FC
Fabiola Cano
Jan 3, 2026
5.0
Muy ricas las hamburguesas, las papas deliciosas!!! Y las aguas muy buenas.
No soy fan de la comida rápida pero esta si me gustó
RM
Rosalinda Moreno
Dec 25, 2025
2.0
I was there today for a quick bire. Bill, announced there was alot of people and the wait time would be longer than usual. I asked about my order and he replied, "You should have stayed home and cooked". This is appauling and very unprofessional. How can you run a business with employees that make your institution look and feel bad. Won't return again.
AR
A Rod250
Dec 22, 2025
4.0
Monitor the Biggie Bag they always charge the customer for a large drink.
KN
Karen Nava
Oct 24, 2025
5.0
Excelente servicio todos muy amables y sobre todo la comida está deliciosa definitivamente volvería a ir
VN
VAUGHN NELSON
Oct 10, 2025
1.0
I thought I’d come in to this Wendy’s for a nice late dinner first time I’ve ever been yelled at by a manager because I couldn’t understand what she was saying she kept repeating over and over if I wanted jalapeños and I kept saying no nice simple order ordered basically a chicken BLT sandwich meal And a large chili with cheese and onions seem simple yes but apparently not to her. She kept yelling back my order and to top things off on her shirt. It says she is the general manager well apparently she should not be in charge of this place. It really pissed me and my family off. Something needs to be done. I don’t feel I should be disrespected for something I didn’t do. I ended up asking for a ranch and a barbecue sauce and she turns around and wants to charge me for everything very very unprofessional. I will come back again, but hopefully things get changed.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy’s location?
Drive-thru is open from 6:30 AM to 2:00 AM Monday through Thursday, open 24 hours on Friday and Saturday, and open from midnight to 2:00 AM on Sunday.
Does this Wendy’s serve breakfast?
Yes, breakfast is served at this location with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy’s for delivery near me?
Delivery availability can be checked via the Wendy’s app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at this Wendy’s?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy’s?
Yes, this Wendy’s offers dine-in service along with drive-thru and delivery where available.
Where is this Wendy’s located?
This Wendy’s is located at 1890 Zaragoza Rd, El Paso, TX 79936, USA.
What are the restaurant hours for this Wendy’s?
Open from 6:30 AM to 2:00 AM Monday through Thursday, 24 hours on Friday and Saturday, and midnight to 2:00 AM on Sunday.
How can I provide feedback or contact the Wendy’s Zaragoza location?
You can contact Wendy’s customer care through their Contact page or call (915) 857-3308. Feedback can also be submitted via their Customer Satisfaction Survey using your receipt information.
Are there other fast food restaurants near this Wendy’s?
Yes, nearby fast food options include Burger King, McDonald’s, Taco Bell, Freddy’s Frozen Custard & Steakburgers, Whataburger, and Raising Cane’s.
What nearby amenities can I visit before or after dining at Wendy’s?
Nearby amenities include the Sierra Providence Hospital, Starbucks for coffee, and convenience stores like Circle K and Corner Store for quick stops.
How can nearby restaurants help me choose a meal during my visit to Wendy’s?
You have a variety of nearby restaurant options including Mexican cuisine at Gallegos Mexican Buffet or Latin American dishes at Flautas Palys if you want to try something different before or after your Wendy’s meal.