Wendy's

3.9
1299 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1890 Zaragoza Rd, El Paso, TX
79936, United States

Hours

Reviews

3.9
1,299 reviews
5 stars
613
4 stars
334
3 stars
146
2 stars
58
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude and unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly prepared food.

Cleanliness

Concerns about cleanliness in the restaurant, including dirty tables and unsanitary conditions.

Speed of Service

Service speed varies; some customers experienced quick service while others faced long wait times.
  • KN
    Karen Nava
    Oct 24, 2025
    5.0
    Excelente servicio todos muy amables y sobre todo la comida está deliciosa definitivamente volvería a ir
  • VN
    VAUGHN NELSON
    Oct 10, 2025
    1.0
    I thought I’d come in to this Wendy’s for a nice late dinner first time I’ve ever been yelled at by a manager because I couldn’t understand what she was saying she kept repeating over and over if I wanted jalapeños and I kept saying no nice simple order ordered basically a chicken BLT sandwich meal And a large chili with cheese and onions seem simple yes but apparently not to her. She kept yelling back my order and to top things off on her shirt. It says she is the general manager well apparently she should not be in charge of this place. It really pissed me and my family off. Something needs to be done. I don’t feel I should be disrespected for something I didn’t do. I ended up asking for a ranch and a barbecue sauce and she turns around and wants to charge me for everything very very unprofessional. I will come back again, but hopefully things get changed.
  • JS
    Judith Samaniego
    Sep 2, 2025
    1.0
    Incomplete order. Horrible service.
  • AM
    Andrew Medina
    Aug 31, 2025
    5.0
    I got the baconator and honestly it’s been a while since I had Wendy’s so when I bit into that burger it was like that ratatouille scene where the food critic is taken back to his childhood. Yeah that was me. I also didn’t eat pretty much all day but it was still amazing
  • RC
    Rafael carrillo
    Jul 12, 2025
    1.0
    WORST SERVICE EVER ...Just went by and ordered a Dave's single , n a large soda... she says $6.48... I drive up give her a $10, then she says it's not enough so o give her an Xtra $5... she gives me back $3 and change in quarters.. I then get home . There's a burnt cookie in the bag.. and a Plain Burger with nothing on it...except cheese... Worst Customer Service Ever.. WILL AVOID THIS RESTAURANT .. oh and they didnt give me a receipt either.. I looked for it......

Frequently Asked Questions About Wendy's

Is Zaragoza Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.