Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendly staff while others reported rude and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly prepared food.
Cleanliness
Concerns about cleanliness in the restaurant, including dirty tables and unsanitary conditions.
Speed of Service
Service speed varies; some customers experienced quick service while others faced long wait times.
KN
Karen Nava
Oct 24, 2025
5.0
Excelente servicio todos muy amables y sobre todo la comida está deliciosa definitivamente volvería a ir
VN
VAUGHN NELSON
Oct 10, 2025
1.0
I thought I’d come in to this Wendy’s for a nice late dinner first time I’ve ever been yelled at by a manager because I couldn’t understand what she was saying she kept repeating over and over if I wanted jalapeños and I kept saying no nice simple order ordered basically a chicken BLT sandwich meal And a large chili with cheese and onions seem simple yes but apparently not to her. She kept yelling back my order and to top things off on her shirt. It says she is the general manager well apparently she should not be in charge of this place. It really pissed me and my family off. Something needs to be done. I don’t feel I should be disrespected for something I didn’t do. I ended up asking for a ranch and a barbecue sauce and she turns around and wants to charge me for everything very very unprofessional. I will come back again, but hopefully things get changed.
JS
Judith Samaniego
Sep 2, 2025
1.0
Incomplete order. Horrible service.
AM
Andrew Medina
Aug 31, 2025
5.0
I got the baconator and honestly it’s been a while since I had Wendy’s so when I bit into that burger it was like that ratatouille scene where the food critic is taken back to his childhood. Yeah that was me. I also didn’t eat pretty much all day but it was still amazing
RC
Rafael carrillo
Jul 12, 2025
1.0
WORST SERVICE EVER ...Just went by and ordered a Dave's single , n a large soda... she says $6.48... I drive up give her a $10, then she says it's not enough so o give her an Xtra $5... she gives me back $3 and change in quarters.. I then get home . There's a burnt cookie in the bag.. and a Plain Burger with nothing on it...except cheese... Worst Customer Service Ever.. WILL AVOID THIS RESTAURANT .. oh and they didnt give me a receipt either.. I looked for it......
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in El Paso, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter El Paso, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (915) 857-3308.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Zaragoza Wendy’s serve breakfast?
Yes, this Wendy’s location in El Paso, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy’s location?
Drive-thru is open from 6:30 AM to 2:00 AM Monday through Thursday, open 24 hours on Friday and Saturday, and open from midnight to 2:00 AM on Sunday.
Does this Wendy’s serve breakfast?
Yes, breakfast is served at this location with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy’s for delivery near me?
Delivery availability can be checked via the Wendy’s app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at this Wendy’s?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy’s?
Yes, this Wendy’s offers dine-in service along with drive-thru and delivery where available.
Where is this Wendy’s located?
This Wendy’s is located at 1890 Zaragoza Rd, El Paso, TX 79936, USA.
What are the restaurant hours for this Wendy’s?
Open from 6:30 AM to 2:00 AM Monday through Thursday, 24 hours on Friday and Saturday, and midnight to 2:00 AM on Sunday.
How can I provide feedback or contact the Wendy’s Zaragoza location?
You can contact Wendy’s customer care through their Contact page or call (915) 857-3308. Feedback can also be submitted via their Customer Satisfaction Survey using your receipt information.
Are there other fast food restaurants near this Wendy’s?
Yes, nearby fast food options include Burger King, McDonald’s, Taco Bell, Freddy’s Frozen Custard & Steakburgers, Whataburger, and Raising Cane’s.
What nearby amenities can I visit before or after dining at Wendy’s?
Nearby amenities include the Sierra Providence Hospital, Starbucks for coffee, and convenience stores like Circle K and Corner Store for quick stops.
How can nearby restaurants help me choose a meal during my visit to Wendy’s?
You have a variety of nearby restaurant options including Mexican cuisine at Gallegos Mexican Buffet or Latin American dishes at Flautas Palys if you want to try something different before or after your Wendy’s meal.