Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including stale and cold items, and incorrect orders.
Customer Service
Customer service experiences varied widely; some praised friendly staff while others reported rudeness and lack of attention.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant.
Order Accuracy
Numerous customers experienced problems with incorrect orders and missing items.
Atmosphere
The restaurant atmosphere received mixed reviews, with some noting cleanliness and friendliness, while others reported a lack of professionalism.
DO
David O
Nov 4, 2025
5.0
Excellent drive-thru service. The food was very good. It's been a while since I had good food from Wendy's. I will visit this location again.
AM
ayshu mo
Oct 30, 2025
5.0
I would like to thank Leslie for her help today. I had issues with the app and order, but she turned the situation around. Leslie you are the best, thanks again!
AU
Ale Urquidi
Oct 22, 2025
5.0
I loved the atmosphere is was nice and clean the person who attended us was awesome he look like the assistant manager his name was Andres.
HP
Hazel Pacheco
Oct 17, 2025
1.0
Trash now! They made me park on the side, just so that I could end up getting old food! The meat was dried up, I ordered baconator fries and the cheese wasn’t even melted AT ALL, and then they just put 3 long bacon strips on top of it.
Super disappointing. I shouldn’t have to come home to heat up my food
And then aside of that, there’s no nacho cheese on my fries, and there’s a piece of chicken on my fries!? What is THIS!??
MM
Mac
Oct 7, 2025
3.0
I didn't even know there was a Wendy's here. I was working on a friend's truck in the apartment complex behind it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in El Paso, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter El Paso, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (915) 229-7660.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1501 George Dieter Dr Wendy’s serve breakfast?
Yes, this Wendy’s location in El Paso, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1501 George Dieter Drive currently open?
Yes! This Wendy's location at 1501 George Dieter Drive, El Paso, TX is open and serving customers.
What are the operating hours of the Wendy's drive-thru at this location?
The drive-thru at this Wendy's is open Monday through Thursday and Sunday from 6:30 AM to 2:00 AM, and on Friday and Saturday from 6:30 AM to 3:00 AM.
Does this Wendy's serve breakfast, and how can I order it?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I place an order online or via an app for this Wendy's?
Yes, orders can be placed online at order.wendys.com or through the Wendy's mobile app available in the App Store.
Does this Wendy's offer delivery and takeout services?
Yes, they offer delivery and takeout services, including drive-thru and dine-in options.
How can I contact this Wendy's location for questions or feedback?
You can call them at (915) 229-7660 or use the Wendy's Contact page online for feedback and support.
Are there any places nearby where I can grab a different type of food?
Yes, nearby dining options include Firehouse Subs for sandwiches, Sun City Slice Pizza for pizza and salads, and Taco Taco, Street Taqueria for Mexican cuisine.
Where can I get a coffee or a relaxing spot around this Wendy's?
Nearby cafes and lounges include The Hive Java Lounge for coffee and The Lash Lab for beauty and spa services to relax after your meal.
Are there any services near Wendy's for shopping or personal care?
Near Wendy's, you can find beauty salons like She Styles and Legends Barber Shop, as well as mobile phone services at Cricket Wireless Authorized Retailer.