Wendy's

3.7
1388 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6201 Montana Ave., El Paso, TX
79925, United States

Hours

Reviews

3.7
1,388 reviews
5 stars
598
4 stars
295
3 stars
184
2 stars
84
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and incorrect orders.

Food Quality

Numerous reviews mentioned issues with food quality, including cold, stale, or improperly cooked items.

Cleanliness

Several customers noted that the restaurant was dirty, with sticky floors and unclean tables.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, with customers frequently receiving the wrong items.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and disorganized, with long wait times reported.
  • MM
    Madonna
    Oct 28, 2025
    1.0
    Placed a mobile order, went to pick it up via drive thru. I give the kid my name... no we dont have an order for that name? Are you sure? I asked for the address. My app says I placed it at this location, with this name, can you check again. We dont have anything under that name. I even called an what a surprise... no answer.
  • MP
    Marissa Paz
    Oct 17, 2025
    5.0
    I was helped by Alex at the register today and he was awesome! Friendly and quick to take our order and help us out. I over heard him talk to other customers and made them laugh. I appreciate the store being clean and the food was good. Thank you. 🙏🏼
  • RS
    Ralph schriver
    Oct 2, 2025
    1.0
    Went and got my disabled mom the new chicken tenders and they were burnt for 8 dollars for 4 chicken tenders you would think they would cook them right
  • CM
    Cynthia Medrano
    Sep 24, 2025
    1.0
    The restaurant is dirty, debris all over, slow service, received order WRONG and waiting forever. Disappointing lunch hour. I will not be returning to this Wendy's. HORRIBLE. Also while we were eating another customer opened their salad and found a HAIR in the salad! 🤢 Wendy's on Montana and Geronimo in El Paso,TX and so many business in a block radius ALONE. Step it up, this location is surrounded by tons of businesses in that area alone and you are losing business. My boyfriend and I will not be returning. NOPE.
  • GR
    Gabriela Rodriguez
    Sep 5, 2025
    5.0
    I had a very pleasant experience through the drive thru, aldahi was very helpful in helping me decide what to choose and gave me plenty of options. Definitely coming back!

Frequently Asked Questions About Wendy's

Is Montana 403 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.