Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor customer service, including rude staff and incorrect orders.
Food Quality
Numerous reviews mentioned issues with food quality, including cold, stale, or improperly cooked items.
Cleanliness
Several customers noted that the restaurant was dirty, with sticky floors and unclean tables.
Order Accuracy
A significant number of reviews highlighted problems with order accuracy, with customers frequently receiving the wrong items.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and disorganized, with long wait times reported.
MM
Madonna
Oct 28, 2025
1.0
Placed a mobile order, went to pick it up via drive thru. I give the kid my name... no we dont have an order for that name? Are you sure? I asked for the address. My app says I placed it at this location, with this name, can you check again. We dont have anything under that name. I even called an what a surprise... no answer.
MP
Marissa Paz
Oct 17, 2025
5.0
I was helped by Alex at the register today and he was awesome! Friendly and quick to take our order and help us out. I over heard him talk to other customers and made them laugh. I appreciate the store being clean and the food was good. Thank you. 🙏🏼
RS
Ralph schriver
Oct 2, 2025
1.0
Went and got my disabled mom the new chicken tenders and they were burnt for 8 dollars for 4 chicken tenders you would think they would cook them right
CM
Cynthia Medrano
Sep 24, 2025
1.0
The restaurant is dirty, debris all over, slow service, received order WRONG and waiting forever.
Disappointing lunch hour. I will not be returning to this Wendy's. HORRIBLE. Also while we were eating another customer opened their salad and found a HAIR in the salad! 🤢 Wendy's on Montana and Geronimo in El Paso,TX and so many business in a block radius ALONE. Step it up, this location is surrounded by tons of businesses in that area alone and you are losing business. My boyfriend and I will not be returning. NOPE.
GR
Gabriela Rodriguez
Sep 5, 2025
5.0
I had a very pleasant experience through the drive thru, aldahi was very helpful in helping me decide what to choose and gave me plenty of options. Definitely coming back!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in El Paso, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter El Paso, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (915) 778-5729.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Montana 403 Wendy’s serve breakfast?
Yes, this Wendy’s location in El Paso, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 6201 Montana Ave., El Paso, TX?
The drive-thru at Wendy's located at 6201 Montana Ave. is open daily from 9:00 AM to 3:00 AM.
Does Wendy's at 6201 Montana Ave. serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is delivery available for Wendy's at this location?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What are the dining options available at Wendy's 6201 Montana Ave.?
This Wendy's offers dine-in, drive-thru, delivery where available, and takeout services, but does not have curbside pickup.
How can I provide feedback or contact Wendy's at 6201 Montana Ave.?
You can contact Wendy's via their Contact page with live chat, call 888-624-8140, fill out the customer satisfaction survey online, or call the location directly at (915) 778-5729.
Are there other fast food options near Wendy's on Montana Ave?
Yes, nearby fast food options include Long John Silver's specializing in seafood, Arby's known for sandwiches, and Rainbow Fountain offering Mexican fast food.
What nearby places can I visit before or after dining at Wendy's?
You might visit El Paso Inn for accommodation or Anytime Fitness to work out before or after your meal at Wendy's.
Are there any nearby services for automotive needs close to Wendy's at 6201 Montana Ave.?
Yes, nearby automotive services include Tommy's Express Car Wash, Mango Automotive, Tire Xpress, Empire Dent & Body, Top Techs Garage, and Dent Solvers.
Where can I find Wendy's menu and ordering options online?
You can view the menu at https://menu.wendys.com/ and place orders at https://order.wendys.com.